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1
General Duties: To carry out all such functions and duties as from time to time assigned to you.To obey and comply with all lawful and reasonable instructions give to you by the Company. To observe the standards, rules and regulations set out by the Company from time to time in the conduct of its business. To perform all work promptly efficiently and without delay. To promote the interests of the Company and not make any representations or give or allow any express or implied warranty to be given with respect to the work performed for the Company, other than such representations or warranties as may be approved in writing by the Company from time to time. To observe all applicable laws, ordinates, decrees, rules and regulations and services standards relating in any manner to the performance by you of your obligations in terms of this agreement. To keep and maintain all records and documents as the Company may reasonably require you to keep in the performance of your duties in terms of this agreement. Operational Duties: To attend to manning gate daily and post staff rollcallTo make sure of full staff complement at all times according to site structure To promote staff motivation and regular staff meetings To manage staff onboarding process including recruitment, back up pool, site induction, multi skilling process, MHE and medical tests are done according to client''s and health and safety standardsTo ensure 95% staff attendance minimum To submit all relevant reports as required by the client procedures including: Daily absenteeism report Disciplinary report Multi-skilling trackerBack-up pool tracking report To manage closely health and safety compliance onsite To ensure that all active staff have clocking access to the siteAttending to the collection/retrieval of timekeeping reports on a weekly basis To ensure that staff registers are accurate and up to date at all times To ensure that the client machines and other equipment are handled with care To ensure that the discipline of our staff is closely managed and maintained To ensure that the management and the issuing of staff PPE is recorded accurately
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzQ1NjUyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1151261&xid=1108_45652
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2y
1
General Duties:
To carry out all such functions and duties as from time to time assigned to you.To obey and comply with all lawful and reasonable instructions give to you by the Company. To observe the standards, rules and regulations set out by the Company from time to time in the conduct of its business. To perform all work promptly efficiently and without delay. To promote the interests of the Company and not make any representations or give or allow any express or implied warranty to be given with respect to the work performed for the Company, other than such representations or warranties as may be approved in writing by the Company from time to time. To observe all applicable laws, ordinates, decrees, rules and regulations and services standards relating in any manner to the performance by you of your obligations in terms of this agreement. To keep and maintain all records and documents as the Company may reasonably require you to keep in the performance of your duties in terms of this agreement.
Operational Duties:
To attend to manning gate daily and post staff rollcallTo make sure of full staff complement at all times according to site structure To promote staff motivation and regular staff meetings To manage staff onboarding process including recruitment, back up pool, site induction, multi skilling process, MHE and medical tests are done according to client's and health and safety standardsTo ensure 95% staff attendance minimum To submit all relevant reports as required by the client procedures including:
Daily absenteeism report Disciplinary report Multi-skilling trackerBack-up pool tracking report
To manage closely health and safety compliance onsite To ensure that all active staff have clocking access to the siteAttending to the collection/retrieval of timekeeping reports on a weekly basis To ensure that staff registers are accurate and up to date at all times To ensure that the client machines and other equipment are handled with care To ensure that the discipline of our staff is closely managed and maintained To ensure that the management and the issuing of staff PPE is recorded accurately
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMTIwMTIzODk3P3NvdXJjZT1ndW10cmVl&jid=1148401&xid=3120123897
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23d
1
Purpose of the Role: To facilitate and support the functions of the Admin department in accordance with managementand business operations requirements.
Qualifications:
o Matric
o Intermediate to advanced knowledge of MS Office applications, Excel
o Previous experience in an administrative role
The Client requires a Dynamic candidate.
Duties & Responsibilities
o Attending to all administrative related functionso Compiling and maintaining accurate recordso Developing and maintaining filing systems – both hard and electronic copieso Ensuring that all documentation/records are filed and updated
Competencies
o Strong planning and organizational skills
o The ability to multi-task
o The ability to work accurately under pressure
o Excellent communication skillsOwn vehicle is essential
Start date: immediate
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NDA5NDg2OTc/c291cmNlPWd1bXRyZWU=&jid=1208916&xid=640948697
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23d
1
Grade 12
National Diploma in Electrical / Mechanical / Construction
or suitable trade test
Min 5 Years experience in facilities management
Drivers license and own vehicle
HVAC Experience
Valid Wireman's License
HSE level 1 & 2
*Desired Skills: *
* Wireman's license
* HVAC
* Drivers Licence
*Desired Work Experience: *
* 5 to 10 years Middle / Department Management
*Desired Qualification Level: *
* Diploma
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU0Xzg3MjlfXzQ5Nz91dG1fc291cmNlPWd1bXRyZWUmdXRtX21lZGl1bT1mZWVkJmtleXdvcmQ9&jid=1176526&xid=1554_8729
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2y
Graphic Designs Done For A Wide Variety Of Products.
Prices Range From R50 depending on size. Design will be sent in pdf format unless requested otherwise and print ready if needed
Can be printed at additional cost (please message for printing prices)
Design wait period is 2 days but might be done quicker if you are happy with it and no changes and edits to be done.
Send me a message for prices and info on different designs.
1y
Ads in other locations
1
To design and deliver training/facilitation in line with the company and client objectives. To learn and continuously develop the content and delivery styles required to train new and existing employees. Be able to confidently deliver required courses with exceptional product and skills knowledge passed on to all training groups.
* To work with the project manager and relevant Seta to understand the programmes and the project deliverables
* Design, develop, facilitate training programmes based on the needs of the Seta and the company
* Be able to develop, update and arrange material fit for new starters and also existing employees
* Delivery of all required tasks in the specified timescales aligned to business objectives
* On the floor coaching and floor support to the Operation where necessary and when required
* Ensure timeous completion and submission of all Training Documentation (marking registers, reports etc.) to Skills development Manager
* Adhere to all Departmental policies and procedures
* Ensure company values and standards are portrayed through effective management of training groups
* Motivate and develop trainees to perform at the required standards for both existing and new trainees
* Manage training groups aligned to HR policies and procedures
* Communicate feedback on training groups and material effectively
* Work closely with Skills Development Managers to ensure continuous personal development
* Familiarise yourself with all content changes/training design and methodology
* Knowledge of Skills Development Legislation
* Flexibility to accommodate a 24/7 365 day working environment
* Manage and maintain in-house training facilities and equipment
*Competencies, Skills and Abilities:*
* Experience in training facilitation, design and delivery
* Excellent communication skills (in English)
* People Skills & Relationship building skills
* Good command of the MS Office suite
* Public speaking and presentation skills
* Facilitation skills
* Junior Management skills
* Upskill and develop learners who are entering the call centre environment
Market Related
*Competencies, Skills and Abilities:*
* Experience in training facilitation, design and delivery
* Excellent communication skills (in English)
* People Skills & Relationship building skills
* Good command of the MS Office suite
* Public speaking and presentation skills
* Facilitation skills
* Junior Management skills
* Upskill and develop learners who are entering the call centre environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY5MDQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1264071&xid=1555_69047
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2y
1
*Reference: NFC017484-EV-1*
If you are interested in joining a leading hotel and casino brand and you have a B.Com Accounting Degree, then this might be the opportunity you are looking for!
This is a wonderful opportunity for a Junior Accountant to join a leading hotel and casino brand. The incumbent must have a B.Com Accounting degree and the ability to work as part of a larger team with shared responsibilities.
As Financial Accountant you will be responsible for:
* Prepare monthly, quarterly and annual statements (balance sheets and income statements)
* Forecast costs and revenues
* Manage tax payments
* Prepare budgets
* Monitor and report on accounting discrepancies
* Analyze financial trends
* Perform month-end and year-end close processes
*Job Experience and Skills Required:*
* B.Com Accounting degree
* 1 - 2 Years Experience
R 230000 - 240000 - Annually
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY2Nzk2X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1259379&xid=1555_66796
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2y
1
Our Advertising Services client is seeking *Recruiters* to join their team in Umhlanga, Durban.
*Requirements*:
* Must have bulk recruitment experience (contact centre preferably)
* Must have experience advertising on social media platforms
* Networking / database of candidates
* PC literate
*Salary*: R15 000 – R17 000 per Month
*Working Hours*: 09.00am – 17.30pm (flexible to work overtime or Saturday if and when required)
Should you not be contacted within 14 days of our application, kindly consider it unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzY4OTg5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1264687&xid=1555_68989
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2y
1
A well established Electrical Company based in Durban is currently looking for a PROCUREMENT OFFICER to join their team.
Manage and Negotiate supplier contracts
Manage new and existing supplier relationships
Manage Procurement process
Forecast and manage stock holding
Matric
4 years Related experience.
Degree or Diploma in Supply Chain Management.
18 000 - 20 000 CTC
Matric
4 years Related experience.
Degree or Diploma in Supply Chain Management.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI3MDk5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1192832&xid=1555_27099
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2y
1
A leading company in the labels industry is looking for a customer service representative to join their team in Umhlanga, Durban. As a customer service representative, you will be responsible for:Completing quotes timeously and according to quoting standards and supplying them to customers on time.Answering incoming phone calls from customers who want to place orders, request quotes, inquire about products and services, or report issues.Capturing and maintaining all customer information accurately.Using the CRM system to manage data and track orders.Liaising with production and dispatch on the progress of jobs, delivery dates, and production plans.Managing customer queries effectively and efficientlyCommunicating with the production and dispatch teams to ensure that the orders are completed on time, according to the customer specifications, and delivered to the correct address.Following up with customers to confirm their satisfaction, collect feedback, and resolve any complaints or problems they might have.Requirements: Tertiary Qualification (Marketing/Supply Chain or similar field)Drivers License & Own Vehicle2-3 years experience in a similar industry (Print/Labels)Proficient in Excel and CRM software and intermediate computer knowledgeRemuneration: R15 000 - R18 000 CTC - Dependent on experience*** Only shortlisted candidates will be contacted ***
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4OTYxMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1798658&xid=1109_189612
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17h
1
The Digital Marketing Manager will work within the Marketing team and be responsible for designing and implementing a solid digital marketing strategy which encompasses system and digital efficiencies for backend, claims, sales, admin, etc. This role will report to the Managing Director. The Marketing and Customer Experience functions will report into this role. The successful candidate will have a background in digital with a good knowledge of the latest trends in that area.
* Assist in the formulation of strategies to build a lasting digital connection with consumers
* Plan and monitor the ongoing company presence on social media
* Launch optimised online advertisements to increase company and brand awareness
* Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions
* Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions
* Online sales funnel analysis for VAP’s, home and car insurance and other non-insurance products
* Collaborate closely with internal and external teams on user interface design and development.
* Formulate organic search strategy via prioritisation and timely delivery of technical and non-technical SEO requirements.
* Oversee post campaign reporting via KPI reports and revise & refine where necessary
* Collaborate with the marketing team to create, edit, and share compelling content and drive digital engagement and improve online conversion
* Support wider digital marketing activities in conjunction with internal stakeholders and third-party suppliers
* Track and report on key performance indicators of media activity.
* Drive a rigorous testing program, aiming to continuously launch, analyse, optimize, and scale new strategies, tactics, and channels
* Monitor, analyse, and optimize all campaigns on a daily or weekly basis
* Manage current agency relationships, ensuring they are hitting goals while increasing volume and efficiency
* Proactively make recommendations of new tactics and strategies to test through our paid digital media efforts
* Oversee and review the company's social media, mobile, and online presence to improve reputation and performance.
* Degree in marketing or relevant digital marketing qualification
* 5 years + experience working in a Digital marketing direct role and an excellent understanding of digital solutions.
* Experience with working on a Performance Media strategy
* Have a good understanding of Insuretch, Fintech and various other platforms
* Experience of being involved with AI, Chatbot and automation in a business
* Excellent Strong understanding of SEO, PPC, funnel creation and relevant webmaster tools
* Excellent relationship and stakeholder management skills
* Natural attention to detail
* Ability to manage multiple tasks simultaneously to tight deadlines
* Excelle
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2NjQzX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191610&xid=1555_26643
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2y
1
*Reference: NWF011989-TS-1*
A multinational professional services network is looking to hire a Qualified Chartered Accountant in the role of a Banking Manager.
*Title:* Financial Services Banking - Manager
*Location:* Johannesburg
*Brief Description: *
A multinational professional services network is looking to hire a Qualified Chartered Accountant in the role of a Banking Manager.
*General Job Description: *
Joining their team, the successful candidate in the role will provide peace of mind to their clients by using their skills to give companies and investors’ confidence in the validity of financial statements and business information and processes.
*Responsibilities (include, but not limited to):*
· Assist the business partners in generating business opportunities and build client networks and relationships
· Understand the company’s service offerings and be able to identify opportunities to better the delivery standards to clients
· Execute complex audit engagements, manage risk and applying professional scepticism
· Application of complex risk management policies and procedures
· Enhance the brand positioning through strong external relationships across a network of existing and potential clients
· Maximize business development opportunities
*Education:*
· CA(SA)
*Job Experience:*
· 3 - 5 years post articles Audit experience
*Skills:*
· Thorough knowledge of current auditing techniques
· 5-8 years relevant work experience preferred
· Experience of the entire audit process
· Understanding of IFRS and local GAAP
· Detailed understanding of risk-based auditing and risk and control strategies
· Understanding of Quality & Risk Management (Q&RM) procedures
· Compliance with and understanding of regulatory requirements
*Apply now! *
For more finance jobs, please visit (www.networkrecruitment.co.za)(https://www.networkrecruitment.co.za)
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
For more information contact:
Thiashka Singh
Specialist Consultant: CA(SA), CIMA and General Finance
064 154 2700
R 500 000 - 600 000 Annually
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2NDc4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191523&xid=1555_26478
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2y
1
*Reference: NWC014839-NoB-1*
Senior Internal Auditor, Kwa-Zulu Natal, Durban.
*Job Description:*
The client is recruiting for a candidate to work in Durban full time. All newly qualified CA(SA) who have a passion for Internal Audit are encouraged to apply. The candidates should have the basic skills of planning, executing, and concluding an entire audit project as detailed below.
*Duties:*
* Meeting with supervisors to organize and discuss risks and objectives of the audit.
* Draft audit notification letters and fulfil client requirements.
* Drafting of audit procedures.
* Communicating daily progress to supervisors.
* Complete audit programs and audit working papers.
* Set up close out meetings where findings will be submitted and discussed.
* Adhere to timelines and reporting deadlines.
*Qualifications:*
* *CA(SA)*
*Experience:*
* A minimum of 3 years articles completed.
If you are interested in this opportunity, please apply directly. For more finance jobs, please visit (www.networkrecruitment.co.za)(http://www.networkrecruitment.co.za)
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
R 550 000 - 600 000 Annually
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI2NTU4X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1191561&xid=1555_26558
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2y
1
Shop assistant wanted at a watershopmust be honest , reliable ,pleasent and friendly with customersmust be able to refill customers bottlesalso fill and label bottlesPlease email cv to aquapurewater72@gmail.com or watsapp 0832590731The position is in woodviewLooking for a candidate that lives in the area or close by
2d
We are looking for an experienced Spraypainter. Must have experience with 2k, base coat, stains, etc.
087778475
2d
1
To shape the future of the operation by ensuring the delivery of an efficient and effective client experience through the delivery of consistently high quality service delivery to customers
*Monitor the successful delivery of operational targets according to client agreements*
Review performance metrics and address service issues with relevant managers
Monitor service levels, customer experience, quality, compliance measures on a and address inconsistencies
Devise and monitor the implementation of effective communication structures
Motivate and manage performance of Head of Ops / Senior Ops Managers
Review monthly forecasts and plans
Review quarterly reports with Head of Ops / Senior Ops Managers and address areas of improvement
Ensure service levels are aligned to customer SLA
*Manage the growth and development of the client portfolio*
Identify opportunities and engage with clients
Monitor new technologies and practices
Assist in developing solutions for potential new clients.
Responsible of end to end customer contact processes
Approve best practice and continuous improvement plans and make recommendations based upon the employee and customer insight.
Develop plans and offer insight and knowledge to the organization on the use of new tools and technologies.
*Manage the client relationships*
Enhance the quality of customer interactions, quality assurance, compliance, regulation and legal obligations
Deliver cost efficiencies and increase in Customer Satisfaction Scores.
Manage the client relationship
Engage with clients on identified opportunities
Contract management
*Financial Management*
Approve the final forecast and analyse annual budget figures
Review and evaluate rolling forecasts for 12 months
*Skills and Competencies*
Planning and Organisational Skills
Strong and adaptable communication skills
Leadership skills
Business Analysis
Financial management
Strategic thinking with the ability to conceptualize
Coaching Skills
Relationship Management
Adaptability / Resilience
Initiative / creative thinker
Innovative
Effective conflict management skills
*Experience, Knowledge and Qualifications*
Tertiary qualification in Sales / Marketing
Sound knowledge of CRM system
10 years’ experience working at a senior level leading a service driven contact centre
3 years’ experience in managing and developing budgets and financial forecasts
5 years’ experience managing a large outsourced contact centre operation
PMO experience essential
Transitions Experience essential
Insurance and Financial Services Advantageous
*Experience, Knowledge and Qualifications*
Tertiary qualification in Sales / Marketing
Sound knowledge of CRM system
10 years’ experience working at a senior level leading a service driven contact centre
3 years’ experience in managing and developing budgets and financial forecasts
5 years’ experience managing a large outsou
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzU1ODk1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1243581&xid=1555_55895
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2y
1
*Reference: NWF011961-NHa-1*
Calling all operationally inclined finance professionals for an exceptional new opportunity within the Manufacturing industry.
Our client who is a leading brand within the Manufacturing space is seeking to recruit a high achieving individual to take on the available role and join their dynamic team as their Management Accountant. Our client aspires to provide the best experience to all employees and their stakeholders by constantly improving their services. The successful incumbent will be responsible for but not limited to management accounts, budgets and forecasts, variance analysis and price modeling. If you are ready for a new challenge and meet the below requirements, apply now!
Duties:
* Management Accounts
* Budgets and Forecast
* Variance Analysis
* Price Modeling
* Annual Financial Statements
* Valuations
* Standard costing
Qualification and Experience:
* Completed Bcom Degree
* 3 – 5 years commercial experience
* Must come from the Manufacturing space
Skills:
* Advanced excel knowledge
If you are interested in this opportunity, please apply directly. For more finance jobs, please visit (www.networkrecruitment.co.za)(http://www.networkrecruitment.co.za).
If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / positions.
We also invite you to contact us to discuss your next career move in finance!
For more information contact:
Nadia Hassam on 012 348 4940
Researcher: General Finance & CA (SA)
R R400 000 - R450 000 Annually
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1OTU1X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190191&xid=1555_25955
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2y
1
Insurance firm based in Umhlanga is looking for an individual to manage their commissions department. The candidate must posess emotional integrity, has attention to detail. We are looking for a self-driven individual who can handle presure and thrives in crisis management.
*Commissions *
* Few Examples Daily operations
* Month end operations
* Splits / Agreements
* Daily queries from field to Comms email
* Checking workflows
* Checking system changes -splits etc
* New Product/ revenue stream identifications
* Interaction with advisors/ IFAs
* Understanding contracts and splits
* Checking Production / editing incorrect production
* Monitoring team progress to set deadline
* Post month end balancing / recons
* Book Buys - system amendmends
*POS User Maintenance *
* Adding new users
* Adding new institutions
* Adding new contracts for salespersons
* Daily system maintenance
* POS stability
*POS development *
* System testing
*POS training *
* Existing
*Stats *
* Weekly Production
* Weekly Margin Report
* Month end CTC
* Month end RE
* Monthly Product usage Report
* FM schedule
*Team Management *
* Performance Appraisals
* Conflict Management
* Workload Management
*AUM *
* Daily operations
* Monthly reporting oversight
*New acquisitions:*
* Onboarding
*Problem Solving * *Audit *
10+ Years experience in management in Financial services
R40 000 CTC per month
10+ Years experience in management in Financial services
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1ODUyX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1190139&xid=1555_25852
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2y
1
*Purpose*
Oversee and update assigned support service requests. Handle daily technical support activities on desktop support, data network and server management.Onsite analysis, diagnosis and resolution of desktop problems for end users. Collaborate with 2nd and 3rd level support to prevent system downtime. Escalate to clients and 3rd party vendors to resolve issues. Assist in user/hardware movement and campaign relocations as required. Understand the importance of client relationships and support senior management structure on reporting on business performance, whilst maintaining and providing high quality and professionalism at all times
*Key Responsibilities: *
*Onsite Desktop Support *
* Onsite analysis, diagnosis and resolution of desktop problems for end users.
* Full trouble shooting diagnostic with pings, trace routes and screen shots of the problem.
* Perform quality work on all service requests/incidents with agreed SLA.
* Setup desktop computers and peripherals and test network connections.
* Ensure that the correct images are installed from SCCM for the campaigns and that they are on the correct Vlans for voice and data.
* Provide Remote Support for work from home users. Setting up VPN connections and supporting end users.
* Windows updates and patches
* Optimization of devices making the best and most effective use of resource.
* Kaspersky installations, updates and maintains
* To ensure that systems, processes and methodologies as specified are followed to ensure effective monitoring, control and support of service delivery.
* Be available to Support Other Sites and Clients.
* Responsible for providing guidance, direction and advice to team members.
*Project work: *
* Assist in user/hardware movement and Campaign relocations. Understand the campaign and client’s requirements.
* Carry out UAT testing and deployment, which is a must for the success in all projects.
* Desktop maintenance / Software updates / Configuration of routers and wireless access points
* Assist with the maintenance of network infrastructure upgrades.
*Proactive Maintenance *
* Requesting, escalating and coordinating with vendor support. Maintain strategy that corrects the source of underlying equipment’s conditions. Reduce unplanned downtime, equipment failure, and risks associated with operating faulty equipment.
*Terminal Server *
* VMware virtual environment, VMWare and virtual VDI pools configuration and support.
* Skilled terminal server knowledge.
* Adminis
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xNTU1XzI1NDQ3X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1189908&xid=1555_25447
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