Customer Support / Rental Administrator

Our client is a company specializing in software solutions to the property industry, based in the Somerset West area.

Our client is seeking an experienced Customer Support / Rental Administrator to join their team. Please note that this is an office-based position.

The role would suit an individual with a genuine passion for people, customer service and with excellent training and administration skills.

The successful candidate must be a very energetic person who likes to communicate with people and to assist them. The person must also have the ability to convey and explain information well.

You must have the ability to work independently and harmoniously as part of a team.

Responsibilities:
Responsible to take new clients through the onboarding process and do all the training that is involved, as well as manage all aspects of the onboarding process.
Facilitate set-up and process planning sessions.
Facilitate basic training workshop.
Facilitate customer success sessions (advanced training).
Compile audit.
Facilitate weekly training.
Facilitate additional training as needed.
Attend to support queries (telephone and email).
Attend to administration duties.
Assist team where needed.


Characteristics and Requirements:
Must a have a solid working record.
2 to 3 years’ previous working experience in rentals and training will count in your favour.
Must have excellent administration and training skills.
Must be organized and able to stick to deadlines.
Able to work in a pressurized environment.
Attention to detail.
Able to prioritize tasks.
Must have a passion for real estate and training.
Must be fully computer literate with rental software experience as an advantage.
Office based position in Somerset West.

Starting date: As soon as possible.

Salary offered: Between R15 000 and R18 000 per month – depending on experience.

Please apply online if you meet the necessary requirements and believe this is an opportunity you will thrive in.

If you have not been contacted within 14 days, please consider your application as unsuccessful.