Security Monitoring Analyst

Complement Recruitment are recruiting for a Security Monitoring Analyst based in Sandton, Johannesburg Gauteng. The is a permanent position, remote, but will require on-site meetings at the office. The company offers a competitive salary as well as Medical aid, Retirement Annuity and Death & Disability benefits. Salary: Market Related, PermanentMinimum Requirements:3+ years of professional IT experience1+ years of experience in information security, (in areas such as security operations, intrusion detection, incident analysis, incident handling and log analysis detection systems, system logs)A sound knowledge of IT security best practices, common attack types and detection/prevention methods including malware, emerging threats, attacks, and vulnerability managementTCP/IP knowledge, networking, and security product experienceDemonstrable experience of analysing and interpreting system, security, and application logsKnowledge of the type of events that both Firewalls, IDS/IPS and other security related devices produceExperience with AlienVault, ArcSight, LogRhythm, QRadar, Splunk and other SIEM tools is preferable but not mandatoryExperience assisting in the development of procedures and documentationCustomer service including the resolution of customer escalations, incident handling, and reportingHighly proficient in spoken and written EnglishDuties:Monitor the Client SIEM tool to detect IT security incidentsMonitor multiple security technologies, such as IDS/IPS, Firewalls, Switches, VPNs, and other security threat data sourcesRespond to inbound requests via email and other electronic means for technical assistance with security managed servicesPerform manual alert correlations in accordance with predefined procedures and escalate based on specific Project/Client requirementsHandling of Incidents through ticketing systems and follow through completion and/or escalation in accordance with established procedures.Work in correlation with SLAs as applicable for day-to-day Operations of the Monitoring TeamDocument procedures used to solve issues for future reference