Software trainer position available

position: software trainer and support agent location: roodepoort, gauteng area salary: R10,000 00 per month key responsibilities: conduct training sessions for clients on the effective use of our software products provide timely and professional support to customers via phone, email, or in person interactions troubleshoot software issues and collaborate with our development team to resolve them promptly create documentation and instructional materials to assist users in maximizing the benefits of our software build strong relationships with clients to understand their needs and provide tailored solutions requirements: previous experience in software training or technical support is preferred but not required strong communication skills and the ability to explain technical concepts in a clear and concise manner proficiency in using and troubleshooting software applications excellent problem solving abilities and a customer centric approach ability to work independently and as part of a team in a fast paced environment how to apply: if you are passionate about technology and helping others succeed, we want to hear from you! please send your c v and a cover letter outlining your qualifications and why you are the ideal candidate for this position to epicodehelpdesk@outlook com be sure to include " software trainer and support agent application" in the subject line join epicode software and become part of a dynamic team dedicated to driving innovation and delivering exceptional customer experiences we look forward to welcoming you aboard! application deadline: [ insert deadline]