Psychometric Assessments Lead I Talent Solutions

The Role:
We are recruiting a Psychometric Assessments Lead I Talent Solutions  to lead the professional Psychometric Assessments team to deliver fit-for-purpose solutions.

Maintain high customer service standards, value and quality of work, as well as acting as an expert advisor to the Assessments sales team and clients, with the ultimate goal of growing the Assessment business, having an ethically sound offering and positioning MIE as a partner of choice on human capital related solutions.
Skills and Experience:
Qualification Required:
Post-graduate qualification in Industrial Psychology / Psychometry
Registered Psychometrist / Psychologist with the HPCSA
Preferred Qualification:
Accreditation on a wide range of assessment tools with be beneficial 
Demonstratable knowledge of the HR life cycle and processes 
Experience in quality assurance
Advanced Computer Literacy
Experience Required:
Extensive experience in psychometric assessments, preferable in a consulting environment and at senior levels
Experience in providing leadership and guidance to a team of psychometrists / industrial psychologists
Key Accountabilities:
Duties/Responsibililities:
To lead the professional Psychometric team to deliver fit-for-purpose solutions and maintain high customer service standards and value
To work closely with the Assessment sales team to ensure that value is added to clients and solutions are delivered in line with the clientâ??s needs and ethical practice
To conduct the administration, scoring, interpretation, report writing and provision of feedback on assessments to ensure that high quality information is provided to clients and candidates within the agreed turn-around times
To contribute towards improving the efficiency of assessment processes and systems to ensure optimal and efficient performance
To manage the workload and resources of the professional assessment team to ensure that work is delivered in a cost-effective manner, while still meeting service level and quality agreements
To facilitate assessments for executive level candidates and provide feedback on senior level assessments
To co-ordinate and deliver strategic projects
To liaison with internal and external stakeholders to ensure healthy working relationships and appropriate delivery
To coach and provide training and guidance to team in order to maintain high customer service standards and value
To monitor employee and team performance on a monthly basis against set targets and expectations
To ensure new employees in Psychometric team receive necessary training
To submit monthly feedback/progress report to management
To ensure compliance with all legislative and regulatory requirements and align processes with best practice
To contribute towards solution design and the roll-out of new solutions at clients, which may involve the actual delivery of solutions
To perform quality