Prestige Banker

*Reference: JHB004475-SP-1* Our client is looking for a Prestige Banker to take demand from Prestige customers for any banking matters ranging from product questions to customer account activities (e.g., account status, statements, debit order information, etc.), as well as personal account opening whilst forming an accurate assessment and understanding of that demand in order to act on it in a one-and-done manner that consistently delivers what matters to the customer within the product and legislative (e.g.FAIS) parameters. To provide a Direct CST based, proactive sales and service function, aligned to the Prestige Banking customer value proposition, in order to add value and contribute to the overall profitability of the Direct CST.To use data to identify system conditions that may hinder the capability of response and what matters to the customer, whilst maximising value demand. *Education and Minimum Requirements:* * FAIS recognised qualifications i.e. relevant business-related tertiary * Meets FAIS intermediary services and FAIS advice requirements (under supervision). *Competencies:* * 5-7 Years Personal and Business Banking Relevant FAIS qualification with FAIS experience and operates without supervision for intermediary services. * Operates under supervision or advice. Previous experience within a physical, virtual or voice branch environment with a good understanding of bank processes, policies and products. Behavioral Competencies:  Examining Information, Adopting Practical Approaches, Articulating Information, Showing Composure, Team Working, Managing Tasks, Taking Action, Upholding Standards, Understanding People, Valuing Individuals, Seizing Opportunities, Inviting Feedback, Following Procedures, Resolving Conflict, Developing Expertise, Meeting Timescales, Providing Insights, Making Decisions, Documenting Facts, Interacting with People Technical Competencies: Commercial Acumen, Credit, Data Analysis, Advice Additional Job Dimensions: Accountability for problem-solving Accountability for the planning of activities Discretion allowed for decision-making. * * *Responsibilities:* * Determine customer requirements. * Respond to service requests (including account opening). * Lending support, risk management and legislative compliance. * Drive demand generation opportunities * Information collation, analysis and reporting * Work in self-managed teams * Successful delivery of outputs would be measured as follows Please visit our website at (www.boardroom.co.za)(http://www.boardroom.co.za)  for more details and to register your C.V. R Market Related - Negotiable - Monthly