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IT Service Manager Consultant (IVANTI Software Sup
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Description
IT Service Manager Consultant (IVANTI Software Support) Cape Town
R20 000 R30 000 Per Month Negotiable based on Qualification and Experience
MAIN JOB PURPOSE:
To effectively deliver consulting services to The Companys Clients by analysing, documenting, installing, configuring and integrating IVANTI Service Manager and Other IVANTI software products / solutions.
One would describe you as having excellent technical / solution design and architecture skills together with possessing excellent communication, problem-solving, planning and organisational skills. You are decisive with the ability to work well within a team as well as to provide technical coaching and mentorship.
MINIMUM REQUIREMENTS:
Bachelors Degree in Commerce OR BSC in Computer Science or Relevant Experience
3-5 years industry related experience gained with at least 6-12 months Ivanti software OR any other service management software experience gained
Business Analysis and facilitation skills or experience gained
Project Management exposure gained
Software Configuration Consulting experience
6-12+ Months:
Ivanti Service Manager / any other Service Management (Heat, Remedy, Service Now, ForMe etc.) / Enterprise Software Administration experience gained
Enterprise Software Integration experience gained
Ivanti Xtraction any other Reporting software experience gained
Exposure to SQL, HTML, XML, Java Scripting
Exposure to Enterprise Software Infrastructure
KEY PERFORMANCE AREAS:
Deliver quality consulting services to the Client
Design and configure solutions that maximise the clients software investment and reducing waste accordingly
Enhance the Clients working relationship to build longer relationship
Develop/Configure custom software solutions as required through scripting and software configuration
Provide Support - Ivanti product Suite
Support the development and growth of the services delivered by the Company
Provide Demos on Ivanti Suite of products if required
Provide input into Project Task estimation and effort
Delivery of consulting services to install, configure, and integrate software products from Ivanti
Prepare technical documentation as specified in customer contracts and as internally required
Support sales of software and services through demonstrations, proof of concepts and customer presentations
Deliver projects on customer premise or remotely as required
Documenting processes and application instructions
Provide value-based assessments and workshops to help the customer maximize business results from their Ivanti software
Proficiency at improving work methods and procedures (Quality Output)
Please email CVs to Nicole Spamers:
R20 000 R30 000 Per Month Negotiable based on Qualification and Experience
MAIN JOB PURPOSE:
To effectively deliver consulting services to The Companys Clients by analysing, documenting, installing, configuring and integrating IVANTI Service Manager and Other IVANTI software products / solutions.
One would describe you as having excellent technical / solution design and architecture skills together with possessing excellent communication, problem-solving, planning and organisational skills. You are decisive with the ability to work well within a team as well as to provide technical coaching and mentorship.
MINIMUM REQUIREMENTS:
Bachelors Degree in Commerce OR BSC in Computer Science or Relevant Experience
3-5 years industry related experience gained with at least 6-12 months Ivanti software OR any other service management software experience gained
Business Analysis and facilitation skills or experience gained
Project Management exposure gained
Software Configuration Consulting experience
6-12+ Months:
Ivanti Service Manager / any other Service Management (Heat, Remedy, Service Now, ForMe etc.) / Enterprise Software Administration experience gained
Enterprise Software Integration experience gained
Ivanti Xtraction any other Reporting software experience gained
Exposure to SQL, HTML, XML, Java Scripting
Exposure to Enterprise Software Infrastructure
KEY PERFORMANCE AREAS:
Deliver quality consulting services to the Client
Design and configure solutions that maximise the clients software investment and reducing waste accordingly
Enhance the Clients working relationship to build longer relationship
Develop/Configure custom software solutions as required through scripting and software configuration
Provide Support - Ivanti product Suite
Support the development and growth of the services delivered by the Company
Provide Demos on Ivanti Suite of products if required
Provide input into Project Task estimation and effort
Delivery of consulting services to install, configure, and integrate software products from Ivanti
Prepare technical documentation as specified in customer contracts and as internally required
Support sales of software and services through demonstrations, proof of concepts and customer presentations
Deliver projects on customer premise or remotely as required
Documenting processes and application instructions
Provide value-based assessments and workshops to help the customer maximize business results from their Ivanti software
Proficiency at improving work methods and procedures (Quality Output)
Please email CVs to Nicole Spamers:
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzQ4ODQxX180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1121082&xid=1109_48841
Id Subtitle 1059116404
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