Chief Commercial Officer

A Reputable Company based in South Africa is looking for an astute, competent individual to fill the role of Chief Commercial Officer (Sales and Marketing Director)
Reporting directly to CEO and collaborating with the Exec team to help drive customer driven retention strategies to enhance the customer experience
Build, lead, and motivate a strong sales and marketing team
Set sales, customer acquisition strategy and customer retention strategy
Develop, implement, and own a customer-centric business development and market growth strategy for increasing sales and profits.
Responsible for leading the business into new verticals based on a community orientated approach and strategic partnerships
Create the processes and systems to improve our ability to read our performance
Proactively provide smart client research and industry specific information.
Act as a Brand Ambassador and represent the company at community events and other business-related meetings, promoting the company products and services.
Establish strong working relationships with?key stakeholders across the business
Manage and coordinate marketing and creative staff, leading market research efforts to uncover the viability of current and existing products/services, and liaising with media organizations and advertising agencies.
Oversee the Sales, Marketing and Customer Service departments of the business
Minimum requirements
BCom degree or equivalent in Sales/Marketing
5 years related sales management experience
Forecast and Trends, Conversion Rates, Target Account, Market Segmentation.
Familiarity with the latest trends, Technologies (Digital Marketing), Social Media Platforms and Methodologies in Graphic Design, Web Design, etc
High emotional intelligence
Empathetic and ‘first principles’ thinking – with the ability to think deeply about how the industry changes in light of South Africa’s macroeconomic climate
A willingness to always learn, listen, and think deeply about what customers value, and the ability to venture into unknowing terrain to execute
Ability to think on their feet and use their initiative to solve problems and deliver solutions – and not having to be ‘hand-held’ along the way.
Drive the successful implementation and adoption of the marketing automation platforms.
Develop and execute strategic marketing plans to ensure that the company brand is top of mind.
Fascination with technology
Excellent communication skills
Ideally from a consumer orientated background / consumer focused industry with a deep understanding of human behaviour, and an understanding of how a multi revenue stream business operates.