Business Analyst Digital Business Solutions

Critical Requirements - Skills, Experience & Qualifications
Qualification and Certification
Matric or Grade 12 Essential
IT Qualification (certification, diploma, degree)
BA certification, preferably FTI Diploma
Experience
Minimum 3-5 years experience in projects as a Business Analyst
OpenText product experience will be an advantage
Competencies
Experience in communicating with clients and eliciting and facilitating requirement workshops
Experience in performing Business Process Modelling
Exposure to Case Modelling using Case Management Modelling Notation (CMMN) is preferable
Experience in Data Modelling based on Entity Diagram Mapping
Proficient in using Microsoft Visio diagramming tool
Appropriate Sharepoint Skills
Abilities
Problem Solving and critical thinking skills

Previous experience as a BA or demonstrable experience in eliciting business requirements and process modeling
Implement practices for gathering, reviewing, and analyzing data requirements
Prioritize requirements and create conceptual prototypes and mock-ups
Business process modeling, traceability, and quality management techniques
Apply best practices for effective communication and problem-solving
Excellent written and verbal communication skills
Excellent customer facing/customer service skills
Able to work under pressure and meet deadlines
Able to manage sensitive and sometimes confidential information
Self-motivation and ability to take responsibility
Able to manage and prioritise tasks and time efficiently
Able to demonstrate initiative and a proactive approach to daily tasks