HOSPITALITY MANAGER

HOSPITALITY MANAGER - EASTERN CAPEJob SummaryGrahamstown area – Eastern Cape: Our client is looking for a Hospitality Manager to join the team. Only candidates with the relevant experience will be considered. The successful candidate would need to be based in Kenton or GrahamstownMINIMUM REQUIREMENTSGrade 12Formal qualification in Hotel/ Tourism Management advantageousProven experience in similar roleKnowledge and experience of OHS ActMust have own vehicle/transportExcellent computer communication skills - MS office, email, PMS (current system is MEWS, although Semper has been used before) KEY RESPONSIBILITIESEfficient management of day-to-day hospitality operations including hospitality, guest relations, staff rosters, housekeeping, breakfast service & food offerings, maintenance, sales & marketing, and employee relationsEnsuring the property and guest rooms are maintained at the highest standard of cleanliness and comfortEnsure that the assets are well looked after and all capital expenditure requirements are well thought through, costed and scheduled accordinglyChecking and reporting of required maintenance workResponsible for maintaining and managing all inventories & stocksResponsible for swift handling and resolving of guest needs, requirements, and compliments and complaintsEfficiently manage online guest reviewsEnsure all online and social media platforms are managed and are reflective of the respective establishmentsResponsible for all operational accounting related duties i.e., daily cash-up, petty cash & monthly purchases accounts reconsGood understanding of budgets and forecastingMonthly reporting and commentary to support office on actual financial performances vs budgetsMust have excellent communication and staff relation skillsInspires, motivates, and maintains good staff relations and productivitySchedule and direct staff’s daily dutiesProvides on-going staff training and developmentAble to work hospitality shifts and hours and maintain a good work-life balanceONLY short-listed candidates will be contactedTo apply CLICK THIS LINK and upload your CV https://webapp.placementpartner.com/wi/vacancy/?id=farm&VacRef=FM001034&preview=41de2f3c42a2ab5492b35c299d41a3f4