Telesales Assistant

Our client is looking for a Telesales Assistant to join their team.


Initiating sales / new business with potential customers over the phone. (Cold Calling)
Listening to the customers'' needs to generate repeat sales.
Gathering and documenting customer information, payment methods, purchases, and reactions to products.
Keeping up to date on all products and informing customers of new products.
Answering customers'' questions on the products.
Meeting sales targets.
Keeping up to date with the market regarding promotions/specials.
Meeting with certain clients to build relationships and do in house promotions/handing out of samples where authorised
Following up on inquiries
Providing price quotes
Building relationships with new customer base, maximizing market share
Assisting with any other functions within the Shop.


Key Skills
The patience and ability to engage customers in conversation.
Good sales ability coupled with product and market knowledge.
Working knowledge of relevant computer software SAP, MS word, powerpoint,excel.
Excellent interpersonal and problem-solving skills.
The ability to handle rejection and stress in soliciting customers
Ability to work under pressure and prioritize
Excellent professional work standard
Good time management & organisational skills
Must be punctual
Give attention to detail
Excellent communication skills.
Creative thinking skills.
Must be a team player but must also be able to work individually

Job Role: Telesales Assistant
Industry: IT / Telecommunications
Salary: Negotiable

Required Skills
3 Years of Experience


Qualifications
Matric.
Valid Code 8 Drivers License with no endorsements
General computer literate at least intermediate level (Windows, MS Word, excel)
Knowledge of seafood products will be essential
2-3 years relevant experience