Back to search (Gauteng > Johannesburg > Jobs > General Worker Jobs> ad 1090915108)

Portuguese speaking I.T Sales Agent

1 Photo(s)

1 year ago3242 views

Report Ad

General Details

Location:

Johannesburg CBD, Johannesburg

Advertised By:Agency

Company Name:CallForce

Job Type:Contract

Description

Some of the job responsibilities include but are not limited to: providing personalized sales, services, technical support and building relationships with clients.

Managing the ongoing support to customers to confirm that they continue to make effective use of products.

Monitoring product performance and associated support needs to be able to identify opportunities to upgrade or modify products so that they meet customers’ needs more effectively.

https://www.ditto.jobs/job/gumtree/3372478964?source=gumtree

Id Subtitle 1090915108

CallForce

Selling for 2+ years

Total Ads165

Active Ads165

Professional Seller

Seller stats

165Total Ads

323.06KTotal Views

View seller profile

Contact CallForce

Message

(4011)

Name

(Optional)

Email Address

(Optional)

Phone

(Required)

Upload CV(Optional)

Choose file

DOC or PDF only max 2 MB file size

Send Message

By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.

Save

The Technical Consultant forms part of the Support team. The Support team ensures that software is effectively implemented, maintained and continues to provide up time within the customer. Customers are enterprise wide and across the African continent. The Technical Consultant’s primary focus is to ensure the Software Technology is always effectively functional as well as to deliver the objectives the customer originally and continuously require. Primary Responsibilities for the Role Delivers and executes quality Support to the customer as per the SLA/Contract Troubleshoot AdaptIT EPM softwareTroubleshoot hardware faults linked to the softwareInstalls as per protocol AdaptIT hardware and softwareConducts root cause analysisConducts maintenance, commissioning and health checks on the systemEffective administration, reports and feedback of tickets assigned.Investigate and identify potential flaws with the in-house software and assist with rectifying any such potential flawsInvestigate and identify potential issues with buffer hardware, customer’s environment (LAN/WAN), customer’s serversConducts maintenance, commissioning, health checks as well as advising the customers on their solutionsEffective communication with customers and internal operations to ensure that the software is delivering on the solution offered.Raising any software bugs, feature enhancements and potential road map items to our inhouse Development Team. Project implementation Follows a detailed project plan and ensures delivery of own objectives within the project planAssists with management of multiple vendorsFollow project plans with implementation of hardware and/or provisioning of our software solutions on our hosted platforms or when required to deploy onsiteCommunicates actively, verbally and written regularly during project implementation.Takes responsibility of signoff of project assignments. Consulting and customer engagement Guides, trains and advises users of the system on achieving optimal usage of our EPM software solutions.Ensures effective communication and informs the team and customers.Able to extract, read and understand information provided by the system and can consult to users at customers on its impactAbility to do full root cause analysis as documented Collaborating with Sales where appropriate to ensure that SLA is being met and actively engages when customers in pain are evidentCollaborating closely with Technology to ensure that trends with regards to existing or new products are constantly reviewed and monitored.Engaging in value adding communicati... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MjU0NzY3MTM/c291cmNlPWd1bXRyZWU=&jid=1202912&xid=725476713

Invalid date

Save

Our client is an international insurance company, specialist in international wellbeing offering a variety of international insurance products. They are seeking to employ a Membership Advisor to provide and effective customer service and claims assessment function to their key distributors and members based worldwide. Requirements: At least 2 – 5 years’ experience in a similar role.Grade 12 or Equivalent NQF Level 4 QualificationFAIS Compliant is an advantageCustomer service certificateSound knowledger of industry regulatory requirementsHigh standard of written English is essentialExcellent communicator in English, both written and verbalExcellent administration skills Duties: Initial underwriting of new applications, referring to medical underwriters as appropriate.Entering new group schemes and members onto database.Processing of renewals.Production of Policy Schedules and membership packs.Provide first class customer service to members, responding to enquiries by email, telephone, and letter.Liaison with Distributors and Brokers globally.Ensure all necessary administrative tasks are completed accurately and within agreed time limits.To consider and abide by the Data Protection Act, particularly in respect of the handling of sensitive medical data.To consider and abide by guidelines, regulations and standards always set by the FCA.Always adhere to departmental Service Level Agreements.Production of Life & Personal Accident documentation under the direction of the Senior Operations Adviser.Assessment of existing processes and evaluation and implementation of possible improvement solutions.Testing of new processes and procedures in concert with the Operation Team Manager. Key skills: Excellent administration skills.Sound knowledge of industry regulatory requirements.Excellent communicator at all levels, able to listen and respond effectively to others, with the ability to translate the needs of customers into working procedures.Highly organised and able to implement an effective time management system to plan and prioritise own workload.Great team player.Good problem-solving skills and ability to work on own initiative when required.People focused and customer orientated.Culturally aware.High standard of written English. Salary: Market related Closing date: 31 May 2023 Candidates who meet the relevant requirements must please apply by contacting Gary on 011 0261907 or email a detailed CV to vacancy (at) letslink .co .zaPlease view our website:... https://www.ditto.jobs/job/gumtree/3808582964?source=gumtree

Invalid date

Save

JOB PURPOSE Design user interface and the visual and user-experience elements of digital products through research, testing, planning and iteration. Translate high-level requirements into interactive designs, and transform them into attractive, intuitive, and functional user interfaces. RESPONSIBILITIES Design and Conceptualization Work effectively with cross-functional teams to conceptualize products and services, leveraging data to drive original design ideas and decisions using Brand CI. Customer Experience Mapping Lead implementation and performance of techniques such as voice of the customer initiatives, journey mapping, and qualitative touchpoint analysis to identify customer pain points, challenges, and hurdles; advise on approaches to eliminate negative experiences and enhance customer interactions. Customer Needs/Experience Research Complete research and analyse data to develop and/or support a sound understanding of customer segments, trends, needs, and expectations. Product & Solution Development Define and deliver products and services that meet customer needs by selecting the best possible approaches available within established systems. Internal Client Relationship Management Contribute to the management of partnering relationships with internal clients, building effective working relationships and providing high-quality professional services to support in delivering business strategy and plans. Improvement / Innovation Identify shortcomings and suggest improvements to existing processes, systems and procedures, then delivers a plan for a small element of a change management program with guidance from a project/program manager. Customer Experiences Implementation Support the implementation of differentiating customer experience initiatives, tools, and processes, including customer experience testing. Personal Capability Building Act as subject matter expert in an area of expertise. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media. Employment EquityThe Companys approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply. TIH is committed to an organisational culture that recognises, appreciates and values diversity & inclusion. Benefits client offers: Exceptional benefits programme, and competitive compensation packages. You have options for Life... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTA3OTM2OTIzP3NvdXJjZT1ndW10cmVl&jid=1309814&xid=3507936923

Invalid date

Save

Our client is searching for a copywriter to join their team in Johannesburg, they are looking for someone with flair, creative spirit, and great attention to detail to work in an online marketing environment. The ideal candidate should be able to generate standalone copy, or text to complement visual concepts created by the design department, across many platforms. The role will involve using feedback from colleagues to sharpen writing skills and deliver finished pieces that attract and persuade.All copies should adhere to the objectives of the project, staying within the brief and being completely grammatically accurate.The candidate will be expected to develop his/her skills, expanding their obvious passion for playing with words.This is not your average 9-5 job. We’re looking for a talented, organized. and energetic individual who will thrive in a busy, highly pressured environment.A keen interest to learn, plus talent along with an excellent track record will give you a head start. REQUIREMENTS A relevant Copywriting qualification is an advantage.3+ years of relevant experience in a media/marketing environment.Must be up to date with current trends and know what is hip and happening on a local and global level.A solid understanding and experience with marketing communication.A meticulous eye for copy-checking.Very organized and the ability to plan or schedule priorities.Strong written and verbal communication skills.The ability to multitask on several projects.Excellent admin and reporting skills. DUTIES AND RESPONSIBILITIES This position requires a candidate who is comfortable with: Multitasking,Juggling various brands at once,Very Organized,Pedantic about deadlines,Adaptable to change,Have a meticulous eye for detail,Excellent time management skills.SEO Writing and implementation is imperative.Candidate must be hungry for growth and willing to learnCreating interesting, relevant, and engaging content for relevant platforms.Writing copy for a variety of brand websites.Updating content and graphics to websites via CMS.Writing copy for electronic newsletters and emails.Writing blog posts and updating social media daily.Copy checking.An understanding of mobile marketing and how to effectively use this to drive web trafficStrong writing skills; both long and short copy.Identify brands and conceptualize strategies to communicate their message to their target markets.Be exposed to a multitude of leading social media channel marketing strategies and how best to employ the tools of the trade. PLE... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjgzMDgwNDI5P3NvdXJjZT1ndW10cmVl&jid=1751297&xid=2283080429

Invalid date

Gumtree Safety Tips

1.Meet in a public space to see the item and exchange money.

2.Never send your item before receiving the money.

3.Never send or wire money to sellers or buyers.

Looking to Sell?

Whether you are selling your car, old cell phone or laptop, learn how much your item could be worth with our Gumtree Pricing Guide.