Support Consultant

9 days ago174 views
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General Details
Location:
Advertised By:Agency
Job Type:Full-Time
Description

Ditto Hire, a leading tech company operating in the recruitment software sector, is currently looking for a Support Consultant to join our awesome team of coders, designers, and account managers.


 


We require a self-starter who is obsessed with detail and brilliant customer service. All training and development is included to ensure you provide the best possible service to our clients.


 


What you need:


  • Customer support background
  • Experience in support on large platforms 
  • Excellent communication skills
  • Ability to learn quickly

Duties


  • Provide friendly and efficient support to customers via telephone/email/support systems
  • Accurately record and document activity through the ticket system
  • Ensure effective communication with customers, colleagues, and management
  • Perform adhoc functions, projects, training

More about you


  • Resourceful with a strong sense of urgency
  • Friendly and helpful
  • Excellent telephone manners
  • Ability to take initiative and solve problems
  • Good time management skills
  • Ability to work under pressure
  • You like to share knowledge
  • Quick learner and comfortable in a dynamic tech environment


Additional Info:
2 to 5 years

Salary: RNegotiable

Job Reference #: 4206702668

Id Subtitle 642057305
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Ditto HireMember since 2019
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