MANGO 5 BPO Call Centre
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General Details
Location:
Advertised By:Agency
Job Type:Full-Time
Employment Equity:EE/AA
Description
At least 1 year Sales Team Leader experience in managing teams.
Strong client centric skills as well proven track record of meeting targets
& KPI’S.
Ability to lead and Motivate a team of sales consultants
RE5 Preferable
Call centre sales experience
Coaching skills

The successful applicant will be required to: manage agents overall
team performances
• Provide agent feedback / coaching
• Adherence to quality
• Motivating the team and boosting morale
Skills and Competencies
• Conflict management skills
• People Management Skills, Great communication skills (written & verbal)
• Punctual
• Flexible, self -motivated and proactive
• High performance culture and work ethic



Responsibility:
Good understanding +application of HR & IR processes.
Profiencient in Excel

Job Reference #: TL MNGO5


Consultant Name: Yael Ralfe
Id Subtitle 660331870
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