Groups and Conference Coordinator

ABOUT THE ROLE

KEY RESPONSIBILITIES

• Coordinate group bookings, conferences, meetings, and special events from enquiry to execution
• Liaise with clients, guests, and internal departments to ensure smooth operations
• Prepare function sheets, event proposals, and contracts
• Manage room allocations, event set-ups, and special guest requests
• Oversee on-the-day event support and client liaison
• Ensure compliance with hotel standards, brand guidelines, and guest service excellence
• Handle billing, deposits, and event-related administration
• Upsell hotel facilities, packages, and services to maximise revenue opportunities

MINIMUM REQUIREMENTS

• 23 years experience in Conference & Events Coordination within a 4* or 5* hotel or similar luxury environment
• Strong administrative and organisational skills with attention to detail
• Excellent communication and client-facing skills
• Ability to handle multiple bookings and deadlines under pressure
• Proficiency in MS Office and hotel PMS/booking systems (Opera advantageous)
• Grade 12 (Matric) required; Hospitality qualification beneficial
• Professional, polished, and guest-focused approach
• South African citizens only

OFFER

• Competitive, market-related salary
• 15 days annual leave
• Provident Fund contribution
• Meals on duty
• https://www.jobplacements.com/Jobs/G/Groups-and-Conference-Coordinator-1217265-Job-Search-12-01-2025-00-00-00-AM.asp?sid=gumtree