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Automotive Workshop Manager - Western Cape (Northe

2 days ago30 views
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General Details
Location:
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Duties include
  • Report to the Operations & Sales Manager.
  • Oversee all workshop operations, ensuring adherence to safety and quality standards.
  • Supervise and mentor workshop staff, including technicians and support personnel.
  • Allocate jobs, monitor progress, and maintain workflow efficiency.
  • Perform diagnostic checks and mechanical repairs where required, ensuring accurate and safe workmanship.
  • Prepare accurate quotes, calculate labour and parts costs, and manage vehicle bookings.
  • Ensure timely completion of jobs while maintaining high levels of customer satisfaction.
  • Maintain workshop tools, equipment, and inventory, ensuring proper usage and accountability.
  • Track operational costs and optimise resource usage within budget.
  • Liaise with customers and staff to investigate vehicle issues or repeat repairs, implementing corrective actions where necessary.
  • Manage tyre bay operations and other specialised service areas when required.
  • Provide updates to management on workshop performance, challenges, and opportunities for improvement.
Requirements:
  • Matric Certificate or equivalent.
  • Min of 3 years foreman | service management experience.
  • Strong technical knowledge of automotive diagnostics, repairs, and maintenance procedures.
  • Recognised qualification as a Red Seal Mechanic or equivalent semi-skilled experience.
  • Proven experience in workshop management and team leadership.
  • Excellent organisational, time management, and problem-solving skills.
  • Strong communication and interpersonal skills to manage staff and liaise with customers.
  • Ability to work hands-on when required, performing mechanical tasks safely and efficiently.
  • Experience in training, mentoring, and developing workshop personnel.
  • Commitment to quality, compliance, and continuous improvement.
Key Performance Indicators (KPIs):
  • Accuracy and efficiency of diagnostics and repairs.
  • Workshop productivity and job turnaround times.
  • Compliance with safety and quality standards.
  • Customer satisfaction and minimisation of repeat repairs.
  • Team performance, development, and adherence to procedures.
If your current experience and skillsets tick majority of the job specification boxes, then:

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Job Placements
Selling for 10+ months
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