Need help with your Computer

Need help with your computer?

Let us assist you with your computer.

We support any desktop computer remotely or onsite.

We help you with:

Service for your IT support:

1. Help Desk Support:

- Remote and on-site assistance for resolving technical issues.

- Troubleshooting hardware, software, and network problems.

- Providing guidance and instructions for using IT systems effectively.

2. Device Management:

- Setup, configuration, and maintenance of computers, laptops, tablets, and mobile devices.

- Installation and updates of operating systems, drivers, and applications.

- Monitoring and managing device performance and security.

3. Network Infrastructure Support:

- Installation, configuration, and maintenance of routers, switches, and wireless access points.

- Troubleshooting network connectivity issues.

- Monitoring and optimizing network performance and security.

4. Data Backup and Recovery:

- Implementing backup solutions to protect critical data.

- Regularly scheduled backups and testing of recovery procedures.

- Assisting with data recovery in case of accidental deletion, hardware failure, or cyber attacks.

5. Email and Collaboration Tools Support:

- Setup and configuration of email accounts and collaboration platforms (e.g., Microsoft 365, Google Workspace).

- Troubleshooting email delivery issues and synchronization problems.

- Providing training and support for using collaboration tools effectively.

6. Software Support:

- Installation, configuration, and troubleshooting of business applications.

- Software license management and compliance.

- Patch management and updates to ensure software security and performance.

7. Security Awareness Training:

- Educating users about cybersecurity best practices and policies.

- Raising awareness about phishing, social engineering, and malware threats.

- Providing training modules and resources to promote a security-conscious culture.

8. Remote Monitoring and Management (RMM):

- Proactive monitoring of IT systems and infrastructure for performance and security issues.

- Remote maintenance and patch management to keep systems up to date and secure.

- Automated alerts and notifications for potential issues requiring attention.

9. IT Consultation and Planning:

- Assessing current IT infrastructure and providing recommendations for improvements.

- Developing IT strategies aligned with business goals and objectives.

- Assisting with budgeting and planning for future IT investments and upgrades.

10. On-Site Support and Maintenance:

- Dispatching technicians for on-site support as needed.

- Hardware repairs, upgrades, and replacements.

- Physical security assessments and recommendations.

Let us help you from only R350 per hour.