DEBT COLLECTIONS AGENTS - CALL CENTRE

We are seeking experienced Debt Collections Agents to join our team, as a

Debt Collections Agent, you will be responsible for managing and collecting

outstanding debts from our clients. Ideal candidates should have previous

experience in bank and municipality debt collections.

**Responsibilities:**

· A minimum of 1 year working experience within an inbound / outbound debt

collections environment

· proven track record,

Credit and clear criminal record

Grade 12 qualified

Excalibur 4

Strong communication skills

Target driven

High level of integrity

Basic / intermediate computer skills

Strong work ethic

Self-motivated

Able to work under pressure

No absenteeism or misconduct issues

Key Performance areas

To negotiate with arrears account customers to maximise debt recovery and profitability

Ensure that allocated debt collection targets are achieved

Use effective communication and negotiation to ensure successful commitments to pay (PTP- Promise to pay)

Follow up daily on progress of the PTP's and the respective statuses to optimise debt collections

Basic Salary PLUS excellent commission structure

Should you meet the abovementioned criteria and would like to apply for this position, please forward and updated cv and motivational letter, indicating the position you are applying for, to our HR Department via email : Queries@mkrsolutions.co.za