CUSTOMER CARE JOBS AVAILABLE AT JAMEX CAREERS

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General Details
Advertised By:Private
Job Type:Full-Time
Employment Equity:EE/AA
Description

A dynamic and fast growing Cape Town based company is looking to employ inbound customer care agents on a part time basis.

NB: Working hours are:

Fridays - 18:00pm to 02:00am

Saturdays - 18:00pm to 02:00am

Remuneration: R18000 per month

Minimum requirements

Matric

Computer literate in MS Word, MS Excel

Flexible and able to work after hours shifts

Job Specification

Successful candidates will be responsible for handling all inbound customer care calls as well as dispatching and liaising with internal staff (drivers) and customers to ensure the required service levels are met.

Duties

· Inbound customer care

· Allocate, dispatch and manage drivers to ensure required service levels are met

· Data capture

· Convert inbound sales enquiries

Skills

· Excellent communication skills and professional telephone etiquette

· A customer focused approach with an open attitude towards customers

· Be able to work under pressure

· Good attention to detail when capturing customer information

· Energetic and able to use initiative

· Reliable, committed and take pride in your work

If you have the skills listed above then please send your CV through to careers@jamexcouriers.com


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