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QA Agents










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General Details
Description
Our Call Centre in Umhlanga seeks to employ QA agents. The ideal candidate
should have:
- A matric qualification
- QA experience within a call centre environment
If you meet the above requirement please send your CV to jobs4contactcentre@gmail.com
Job Reference #: QA123
Consultant Name: Arthie Kanhaye
Job Reference #: QA123
Consultant Name: Arthie Kanhaye
Id Subtitle 1008568451
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Ignition Group
Selling for 5+ yearsActive Ads 74Contact Ignition Group
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