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We install of new drainage system, unblock gullies, Toilets/Basins, Baths, showers, etc
7d
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Our client specialises in end-to-end engagement solutions using a holistic approach that connects employees, sales and channel partners, and customers. They are recruiting for an experienced and motivated Support Consultant to join their dynamic team at their Westlake office.
Responsibilities:
• Answer and/or initiating customer interactions, responding to customer needs in a professional, service-orientated manner
• Constantly meeting organizational service level agreements by taking appropriate actions to resolve customer queries
• Assess customer concerns by eliciting the relevant and sufficient information to enable an accurate, appropriate and timely resolution
• Follow appropriate procedures providing solutions to all customer interactions, tailored to the needs of the individual customer
• Provide feedback to the customer on actions taken to ensure appropriate magical levels of customer service
• Remain current with product, system, process and policy knowledge
• Escalate complex problems and difficult situations when required
• Diffuse difficult situations and managing the flow of the call and maintaining control all while navigating the necessary business systems
• Check customer details to ensure accuracy and relevance to the service interventions
Qualification and Experience:
• Good verbal (English, Zulu, Sotho and Xhosa) and written communication and customer service skills
• Attentive listener with a professional approach
• Good attention to detail and data accuracy
• Adaptable and flexible, adapts style to align to cultural differences
• Knowledge of standard rules, procedures, and operations within a contact Centre environment
• Ability to solve basic problems which may be varied but similar
• Ability to fact find to gain a full understanding of an issue and consider most appropriate response
• Ability to work effectively in a team to support the achievement of objectives
• Demonstrates the ability and passion to learn
• Matric or NQF Level 4
• Minimum one-year high pressured customer service environment
• Experience with the prompt resolution of complaints Salary: Market related
Working hours: 08:00 17:00 Monday to Friday, Saturday 08:00 to 12h00
Location: Head Office based in the Westlake area
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202609 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants a...Job Reference #: 202609
2d
12
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We do kitchen cupboards and spray painting, we are well experienced in cupboards and cabinets making. We do also spray painting and respray. We are actually reliable and so affordable to make your furniture better.
Do not hesitate to get in touch with us
Email... munyarex68@gmail.com
Contact... whatsap 083 588 9218
Call.... 061 132 8613
9d
1
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We are
seeking a proficient Debt Review Administrator to join our team. The ideal
candidate must have experience in debt review administration, particularly in
handling legal processes (filing of NCT Apps & Magistrate Apps), Capturing
& chasing of COB’s, and providing exceptional client services. If you have
a knack for negotiations, excellent client relations services, possess
excellent communication skills, and thrive in a regulated environment, we want
to hear from you.
Responsibilities:
Process
legal administration related to debt review efficiently and accurately.
Provide
outstanding client services, ensuring clear, respectful, and persuasive
communication via telephone and written correspondence.
Utilize
negotiation skills to reach favorable outcomes for both clients and the
company.
Demonstrate
proficiency in operating computer systems and peripherals at acceptable speeds.
Undertake
additional duties as required beyond the scope of the job.
Maintain
accurate records and systems, ensuring precision and attention to detail.
Display
numeracy and literacy skills to prevent errors in tasks.
Experience
Required:
Previous
experience in debt review administration is essential.
Prior
customer service experience is highly desirable.
Familiarity
with working in a regulated environment is preferred.
Matric
Behavioral
Traits Required:
Exhibit a
high degree of patience and assertiveness with excellent rapport-building
skills.
Actively
participate in team activities, contributing positively to team dynamics.
Take pride
in work and demonstrate a commitment to quality assurance, setting an example
for others.
Maintain
effective time management skills to meet deadlines efficiently.
Possess a
positive attitude.
Display
effective emotional intelligence (EQ) in dealing with various situations.
Be a
flexible team player who is self-motivated and adaptable to changing
circumstances.
If you meet
these qualifications and are ready to contribute to a dynamic team environment,
please submit your resume and cover letter to info@debthelper.co.za / bongo@debthelper.co.za
We look forward to welcoming the newest member of our
team!
10d
3
Solar Geyser Conversion Kits
Save money by converting your electrical geyser into a Solar Geyser with a Conversion Kit. Various sizes and installation available
11d
1
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Mall assistant Shop assistant Sale representativeCustomer service Weekly payment Age 17 to 29Matric only
15d
1
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Key Responsibilities:-Respond professionally to clients via chat, email & phone queries. Skills, Knowledge, and Experience:-Ability to speak and communicate fluently in English & Dutch. Salary:-R30 000 Basic + Commission structure Location:-Cape Town City or Claremont (hybrid role) Industry:-Telecommunication To apply kindly send your updated CV to info@jai.co.za
21d
Call Centre Agent: Consultation and pre-sales.
We are currently hiring Native German speakers to join a company in CapeTown. The available vacancy is a work from home position.
THE OFFER:
Work from home
Internet cost contribution
Electricity cost contribution
German working hours
Salary: R25 000.00 per month plus benefits.
Start date: ASAP
REQUIREMENTS:
Native level fluency in the German language; Verbal & Written skills essential.
Permanent residence permit, General Work visa and South African ID holders only.
Flexibility to work required shifts.
Excellent customer service skills are essential. Experience in outbound sales calling and are familiar with providing telephonic consultations to interested parties.
Excellent Computer literacy & technical skills.
Knowledge & experience with MS Office and ERP (Enterprise Resourcing System).
No criminal record.
If interested in the position please kindly forward your CV to; paul@simglobalgroup.co.za
2d
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