Post Ad
Browse Categories
Post FREE Ad
My Gumtree
You might be interested in these similar ads
Customer Support Consultant in Other, preview image
Customer Support Consultant
Customer Support ConsultantCape Town - CBD Information TechnologyPermanent Work Locally Apply Globally Job descriptionWhat you’ll do:Deliver a great experience to our users over email and in-app chatMonitor all incoming communications through various channelsUse your multitasking abilities to manage multiple queries and ticketsApply your problem-solving skills to answer users’ questi ...
Customer Service Advisors needed urgently
Webhelp is seeking serious minded and committed individuals for an existing campaign .If you are seeking employment in an exciting environment and if you take your growth seriously , apply today .Closing Date : 31 March 2017 Strict requirements : 1. Matric or NQF Equivalent -Essential 2. 9 Months to 1 year call centre experience - Essential 3. Clear credit and criminal record - Essential 4. Fl ...
Online English Tutors
An amazing opportunity exists for an Online Teaching Consultant to tutor English to Chinese/Taiwanese students. Tutors would be required to work a minimum of 5 days a week (40 hours) Full Training will be provided! Working Hours: Monday – Friday: 10:00pm – 10:00pm 10:00am – 10:00pm Saturday and Sun ...
Fitness Industry/Hospitality Receptionist
This is what you need... Matric qualification essential 3 years proven experience in a front line role, ideally within a similar 4/ 5 star facility 1-2 years ideally within a customer service environment Excellent oral and written communication skills Computer literacy in MS Office Suite Be able to work shifts which includes weekends and public holidays Must be able to understand industry trends w ...
Webhelp is seeking Customer Service Agents
Are you passionate about Service and desiring growth ...Webhelp is seeking serious minded customer care advisors for one our rapidly growing campaign.Closing date is Thursday 2 May 2017 .Send you CV today if you meet the requirements below :1. Matric grade 12 or NQF level equivalent essential 2.Clear criminal and Credit record essential 3. 9 months customer service experience within a call cent ...
Receptionist/Client ervices in Other, preview image
Receptionist/Client ervices
Reputable investment company in Cape Town is seeking to employ a young vibrant female candidate to manage front of house and boardrooms.Qualifications Tertiary Education will be an advantage Experience Ø 5 5 years’ experience Ø TThe role is suited to an individual who can work as part of a team but is also self managing / motivating and outcome orientedComputer Pa ...
Broker Consultant – Medical Insurance Gap Cover – R30 to R35000.00 - Cape Town in Other, preview image
Broker Consultant – Medical Insurance Gap Cover – R30 to R35000.00 - Cape Town
Broker Consultant – Medical Insurance Gap Cover – R30 to R35000.00 plus performance bonus and travel – Cape Town We have a new and exciting vacancy for an experienced medical insurance broker consultant to join this progressive and forward thinking company in the Western Cape. The successful candidate must be comfortable working in a competitive environment and have a true passion fo ...
More ads

Resource Planner / Workforce Planner

Post an ad like this for FREE!
  • Date Listed 11/01/2017
  • Location
  • Advertised By Agency
  • Job Type Full-Time
  • Employment Equity EE/AA

Job Purpose:

We are currently looking for talented individuals to join the team in Cape Town who will provide day-to-day Resource Planning support to the site in the UK.

To succeed you will not only be an exceptional Resource Planner but will also have an in-depth understanding of the UK market and people.

Main Responsibilities:

  • Headcount reporting
  • Scheduling shifts
  • Shift optimisation
  • Exception planning
  • Complete changes to employee details in the scheduling software
  • Hotspot reporting
  • Ensure rotations are balanced
  • Attend internal hotspot review calls
  • Attend interanl BEST WFM calls
  • Attend Client calls to support the Resource Planning Management team
  • Minute taking/Pro Forma updating
  • Add call and AHT data to the scheduling and forecasting software
  • Performance Analysis
The successful candidate:

  • Aspect Tool Experience
  • Min 1 years experience working within Resource Planning team
  • Excellent command of English language
  • Analytical and problem solving skills
  • Willing to learn
  • Extremely hardworking and driven
  • Loyal and passionate about their work
  • Able to work well under pressure
  • Flexible to business needs
Corin Engel (More ads from this seller)
User since May 2016
47 Published
0 Active