Resource Planner / Workforce Planner | Other | Gumtree | 187509144
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    Resource Planner / Workforce Planner

     
    Posted 4 months ago
    • JOB TYPE Full-Time
    • EMPLOYMENT EQUITY EE/AA
    • ADVERTISED BY Agency

    Job Purpose:


    We are currently looking for talented individuals to join the team in Cape Town who will provide day-to-day Resource Planning support to the site in the UK.


    To succeed you will not only be an exceptional Resource Planner but will also have an in-depth understanding of the UK market and people.


    Main Responsibilities:

    • Headcount reporting
    • Scheduling shifts
    • Shift optimisation
    • Exception planning
    • Complete changes to employee details in the scheduling software
    • Hotspot reporting
    • Ensure rotations are balanced
    • Attend internal hotspot review calls
    • Attend interanl BEST WFM calls
    • Attend Client calls to support the Resource Planning Management team
    • Minute taking/Pro Forma updating
    • Add call and AHT data to the scheduling and forecasting software
    • Performance Analysis
    The successful candidate:

    • Aspect Tool Experience
    • Min 1 years experience working within Resource Planning team
    • Excellent command of English language
    • Analytical and problem solving skills
    • Willing to learn
    • Extremely hardworking and driven
    • Loyal and passionate about their work
    • Able to work well under pressure
    • Flexible to business needs
    Classifieds Ad ID 187509144
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