Retail Customer Service Advisor

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General Details
Advertised By:Private
Job Type:Full-Time
Description

Capita SA, part of the UK’s leading outsourcing and professional services company is seeking motivated Customer-Centric individual/s who are ready to provide exceptional customer experiences.

We are looking for agents with a passion for customer service excellence to deal with queries from our UK based clientele. Join the winning team, we offer full training and a host of other great benefits!

Knowledge and Experience

  • Matric
  • English as a first language
  • A clear credit and criminal record
  • A minimum of 6 months unbroken Call Centre Customer Service Experience
  • OR 12 months High End Retail experience
  • Ability to speak, read and write fluently in English
  • Customer focused
  • An enthusiastic, positive and motivated outlook
  • Good communication skills both written and verbal
  • Both customer and quality focused
  • Previous experience of dealing with customers via telephone
  • Work towards individual and team targets

Monthly basic salary + Shift Allowance

Performance incentive (based on KPI’s)

Baseline Staff benefits:

Free Transport is provided and is available for shifts that end at 7pm onwards.

Free Medical Aid (Primary Care) is provided.

Shift allowance

Performance bonus

Maternity benefits

Follow the link below to complete your online profile:

https://capita.wd3.myworkdayjobs.com/CapitaGlobal/job/Cape-Town/Retail-Customer-Service-Advisors-Needed_10001340

Please note: Should you not hear from us within 7 days, please consider your application unsuccessful


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