Post FREE Ad
You might be interested in these similar ads
UK Customer Service Advisor (Inbound)
Part of the UK’s leading outsourcing and professional services company is seeking motivated Customer-Centric individual/s who are ready to provide exceptional customer experiences. We are looking for agents with a passion for customer service excellence to deal with queries from our UK based clientele. Join the winning team, we offer full training and a host of other great benefits! Key Responsi ...
Customer Service Advisor  in City Centre, preview image
Customer Service Advisor
The Role:As a Customer Service Advisor you will be working on behalf of a well-established client of ours, where you will be answering any complaints/queries via telephone, email and letter.You will need to have experience in customer service, good written/verbal communication and a creative eye which will help in aid of making great experiences happen for our customers and will be your top priori ...
Confirmations / Collections  Agent in City Centre, preview image
Confirmations / Collections Agent
Looking for vibrant well spoken candidates for confirmation calls, NO SALES Must be fluent in English and basic understanding of 2 official African languages,should have basic knowledge of computers and at least 6 months call center experience.A Grade 12 or equivalent qualification.Experience in a clinical environment will be an advantage.Basic knowledge of Microsoft Office suite.Good accuracy and ...
Customer Relations / Escalations Officer
Job Category Customer ServicePurposeTo provide telephonic and email support to customers with regards to queries,complaints and product information related to in-store supermarket services andweb/mobile products in a professional manner. To promote a positive image ofthe company through telephonic and written interaction whilst solving problems.QualificationsEssential•Matric (Grade 12)Desirable•Po ...
Support Agent / Office Admin (10-14K PM) in City Centre, preview image
Support Agent / Office Admin (10-14K PM)
Geo Rep is a Sales Force Automation app that is suitable for any company that has sales, promotional or merchandising teams in the field and a product being sold in stores. Geo Rep is driven by a flexible cloud admin backend that drives an Android App and IOS App.We are looking for someone who is technically savvy, competent with Microsoft Excel, great communication skills and a positive can-do at ...
Greek Customer Service Agent - Part Time in City Centre, preview image
Greek Customer Service Agent - Part Time
We are in search of part time, Greek speaking, individuals in Cape TownYour Role as CSSR:• Work for a prestigious airline brand • Above market-related Basic Salary • Inbound calls/ emails and social media responses • Assisting passengers/ travel agents with flight bookings and queries relating to their travel in Greek English • Work on renowned airline reservations systems • Full product and syst ...
Air Travel Consultants
Want to make someone's day, every day?Being part of our international team of travel consultant will put you in touch with the fast moving world of (air) travel and you can explore the world at discounted rates.Welcome Aboard!Our skilled global teams of airline professional ensure the highest quality of service for our passengers.This includes but it is not limited:General flight reservationsInfor ...
More ads

Customer Service Representative-Financial Services

Post an ad like this for FREE!
  • Date Listed 16/07/2018
  • Advertised By Private
  • Job Type Full-Time
  • Employment Equity EE/AA

We have a FANTASTIC opportunity for people with a true passion for providing exceptional Customer Service.

You will work together with brilliant people who really love having great conversations with our client’s customers. Our clients & customers trust us to serve them well so we will be relying on you to do just that. You will have the ability to build and maintain relationships by flexing your style to suit our client’s customers and you will do that in an efficient professional way that meets their individual needs whilst ensuring they are guided to their desired outcome.

Your natural behavior will show to us that you work well in a team environment, you’re confident; and you want to continuously improve, learn and be you’re very best every day. You play an important role so if you’re not 100% reliable this will not be the job for you; simply put, our clients and customers rely on you to be here and be brilliant every time all the time being #alloverit

Who are we?

Teleperformance is the Worldwide leader in multichannel customer experience management.

We work on behalf of prominent brands throughout the globe to deliver great customer service and solutions on their behalf. We’ve been doing this since 1978, and every year we interact with more than 35% of the world population. Our philosophy is transforming passion into Excellence!

The perfect candidate will have a…

  • Minimum of 6 months to 1 years’ experience providing exceptional customer service.
  • Experience working within the Financial Services Industry or similar Regulated Industry (highly advantageous).
  • Have an excellent command on the English language.
  • Curious, Team Spirited and Big Hearted.
  • A positive mind-set with a passion for continuous improvement.
  • Have the ability to effectively question customers to find the root cause of their query and translate this in to real actions to maintain a happy customer.
  • An exceptionally driven and motivated individual with the passion to succeed in a fast paced environment.
  • Have the ability to build rapport with customers giving a human touch to the conversation.
  • Maintain campaign performance, quality, regulatory and compliance standards.

What we offer you…

  • Basic salary between R6000 and R8500 (depending on experience and performance at interview).
  • Performance related bonus scheme.
  • A fabulous newly refurbished office with a fun and friendly atmosphere.
  • Free Primary Health Care after 6 months.
  • Free Provident Fund with equal employer contribution after 6 months.
  • Genuine career development opportunities.
  • Free door to door transport for evening shifts.
  • Gym discounts.
  • Excellent ‘Recommend-a-Friend’ scheme.
  • Comprehensive training with on the-job support.
  • Full time permanent contract @ 173 hours per month

Please note: as you will be required to take customer payments, credit and criminal record checks will be carried out.

Please feel free to contact us on careers.southafrica@teleperformance.com or Jay-Cee.Muller@teleperformance.com

Job Type: Full-time

Jay-Cee (More ads from this seller)
User since Jun 2018
6 Published
2 Active