Basic German Speakers
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Our client based in Cape Town is looking for individuals with basic to intermediate understanding of the German language to join their customer service team. To qualify you should possess the following; Matric or any equivalent qualification Must be computer literate Be able to work Shifts Be able to read and understand the German language on a basic to intermediate level. PACKAGE Hourly rate is R76 Medical aid Free transport Provident fund Send CV and secure a chance to work for this international Call Centre.
Id Subtitle 572211454
LPI SolutionsSelling for 7+ yearsActive Ads 1
Education Required • BSc (Eng or Comp Science or Information Systems) or BCom (Informatics) or equivalent NQF level 6 qualification • Experience Required: • 5 years Technical Experience (Knowledge and Exposure would be beneficial) • 5 years Analysis Experience Hard Skills: • Understand Core Modelling Principles (Logical and Physical) • Knowledge of the IT trends, Data Warehouse and Data Architecture principles, practices and standards • To understand and apply concepts such as: Relational Data Structures, Entity-Relationship and Object Modeling, Data Warehouse / Marts • Read / Understand Code of any Language • Write queries of any Language (Preferably SQL / Scala) • Problem solving and analytical skills • Understand / unpack the end-to-end flow data (process) and impact due to changes in data across the value chain of the data (From Cotton-to-Cash) ie. High Level Data Flow Diagrams, Source-to-Target mappings etc. • Ability to vary the depth of analysis from High Level (Rapid) to detailed analysis) • Conceptual understanding of Data Visualization / Data Virtualization • Document and unpack Business Data Requirements through continuous Business and Tech Engagement • Communication Skills (Verbal, Written) • Tool Set • Excel (Proficient) • PL SQL, MS SQL, Oracle, DB2, MySQL HQL (Proficient) • Scala or similar language useable in Spark - PySpark, R etc. (Knowledge and Exposure would be beneficial) • Data Visualization Tools - Tableu, QlikView, QlikSense, Excel etc. (Intermediate) • Data Virtualization Tools Denodo (Knowledge and Exposure would be beneficial) • Big Data Knowledge - (Intermediate) • Competencies • Analyse and resolve problems • Deadline Driven • Managing Tasks • Meeting Timescales • Team Working • Impatient Driver (Pro-Active in resolving problem statements. No hand holding required) • Curious (Self-motivated to learn new things and question things one dont fully understand not afraid to fail) • Teachable (willing to learn and not afraid to ask) Our Client in the BPO Industry are looking for Senior Associate to join their RTA WFM teamBasic FunctionThis role involves ensuring adherence to the forecasted schedules provided 4 weeks in advanceThe staffing and scheduling would need to be managed in line with the requirements of the forecastsDaily liaison between WFM team and Operations team to have the required scheduling, break managementin place, thereby reducing tardiness and shrinkageAbility to work and manage night shift contact centre environment is a mandatory requirementEssential Functions• Support the site management team by optimising the staffing requirements that fit sites needs • Create daily capacity planning and aligning leave management in line with the capacity requirements • Daily coordination with the WFM team in order to effectively adjust required schedules and report out the capacity utilisation along with other staffing reports • Create mitigation plans for ca...Job Reference #: 201794...
City Centre, Cape Town, Western Cape 14 days ago
Our client in the retail market based in Cape Town is looking for people with basic to intermediate German skills to work in their customer service department. The German skills required for this particular vacancy is very basic as the successful candidate will only be required to be able to read and understand German as they will be responding to emails and online chats in English only and there will be some voice work in English required (telephonic support) so this will be a great opportunity for applicants that have been exposed to German those who can’t speak or write in German but can read and understand the language.Basic Qualifications:Able to read, comprehend and understand German.Proficient in English both written and verbal skills.Matric or equivalent to a NQF 4 qualificationInternet navigation and troubleshooting SkillsProficiency in Microsoft Outlook and MS Office applicationsStable internet connection (ADSL/Fibre)Excellent communication skills (spoken and written)Flexibility in work schedule -(Shifts will possibly start and end outside of normal business hours) R Salary is 13,727.74 per month plus medical aid, free transport and provident fund. Interested candidates must email their CVs to firstname.lastname@example.org...
City Centre, Cape Town, Western Cape 12 days ago
Our client is looking for German speakers with a very intensive writing background to join their CV writing German team at their offices in Cape Town.The German Consultants should be bilingual English & German, written & spoken, with good grammar & spelling skills.Purpose of the Role: To re-create Professional CVs for customers by applying personal writing abilities & customizing existing templates according to industry requirements for the German market. All training will be provided. Working Hours: Mon-Fri• Currently 08h00-17h00. Day Light Savings 09h00 – 18h00 Requirements include: Diplomas/Degrees in Writing /journalism/English/History & similar writing intensive fields*Prior CV/Resume Writing experience advantageous but not essential Ability to communicate clearly and effectivelyClear Criminal recordPersuasive negotiation skillsTyping/business writing skillsAbility to multi task admin-ie.using various different screens & systems Salary:R 21 000 Basic, R1000 Attendance Bonus, +Commission = approximately R24 000 CTC, (possibility of more based on commission earned.)Discovery Medical Insurance & Emergency Assist Benefits after 3 monthsSend an updated CV....
City Centre, Cape Town, Western Cape 19 days ago
Our client is looking for German speakers with a very intensive writing background to join their CV writing German team at their offices in Cape Town.The German Consultants should be bilingual English & German, written & spoken, with good grammar & spelling skills.Purpose of the Role: To re-create Professional CVs for customers by applying personal writing abilities & customizing existing templates according to industry requirements for the German market. All training will be provided. Working Hours: Mon-Fri • Currently 08h00-17h00. Day Light Savings 09h00 – 18h00 Requirements include: Diplomas/Degrees in Writing /journalism/English/History & similar writing-intensive fields*Prior CV/Resume Writing experience advantageous but not essential Ability to communicate clearly and effectivelyClear Criminal record Persuasive negotiation skillsTyping/business writing skills Ability to multi-task admin-i.e. using various different screens & systems Salary:R 28 000 Basic, R1000 Attendance Bonus, +Commission = approximately R32 000 CTC, (possibility of more based on commission earned.)Discovery Medical Insurance & Emergency Assist Benefits after 3 monthsSend an updated CV....
City Centre, Cape Town, Western Cape 5 days ago
Our client in the airline industry is looking for Basic to Intermediate German speakers to take up employment at their Cape Town offices assisting their German clients. Hourly rate of R79.20 plus medical aid, provident fund and free transport. You mustHave MatricBe computer literateBe able to read, write and speak German language on a basic to intermediate levelSend CV and start work as soon as possible...
City Centre, Cape Town, Western Cape 2 years ago
Job Description An established International Contact Centre online gaming company in Cape Town CBD, is looking for a Portuguese speaking Customer Service Agent to join their international team. This exciting opportunity is ideal for the young professional, who wants to gain valuable experience in a multi-disciplinary environment, work with cutting edge technologies, while serving the European market in the online gaming industry. Key Performance Areas: • Identify the needs of the end user • Answer chats, calls, and respond to emails in the Hindi language • Research required information using available resources • Manage and resolve customer complaints • Provide customers with product and service information • Enter and update customer information into system • Identify and escalate priority issues • Follow up customer calls where necessary Your duties will include but not limited to: • Promotion driven interventions, inbound (and/or outbound when required) • Financial information, gaming advice, and review for additional offers, pro active value adds • Customer relationship building and management by maintaining customer notes and paying attention to customer cues • Responding promptly and interact effectively with casino customers via a different number of channels, namely calls, emails, webchats, social media • You will be required to stay abreast with customer centre SLA's as teamwork will be required to maintain and exceed the expectations set. • Ensure that more complex customer issues are followed up and resolved in a timely manner (by following defined escalation path when required) Knowledge and Skills: • Strong customer service skills; ability to create rapport with customers, via telephone, live-chat, and email • Fluent in spoken & written English/Swedish/German/Norwegian/French/Portuguese (mother tongue level) • Strong communication skills (verbal and written) - especially empathy, active listening skills, with the ability to "read between the lines" • Excellent organization, multi-tasking and time management skills • A proven ability to see problems through to their resolution • An excellent history of attendance and adherence to work schedules • Demonstrated literacy in MS Office (Outlook, Word and Excel) • Prioritize tasks in a busy environment • Proven passion for customer service and excellent CRM skills • Pro-active, organized and strong personal drive Qualifications and Experiences: • Completed Matric • Customer Service Experience – 1-year experience • Previous Call Centre work (an advantage) • Previous working experience in the online gaming industry a definite advantage • Valid driver’s license and own transport is advantageous • Ability to work rotational shifts Shift work on rotation: • 6 am - 2 pm • 2 pm - 10 pm • 10 pm - 6 am...
City Centre, Cape Town, Western Cape 4 days ago
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