Ghanaian English And Twi Customer Service

At Surgo, our philosophy is: Teamwork makes the dream work! Our management team practices and upholds the lessons of Ubuntu while still delivering against the odds we are faced. We offer the opportunity to work from the privacy of your own home, while providing all the necessary equipment to see you succeed and thrive in our organisation. What are you waiting for? Kick start your career and join our dream team! Our client based in Bryanston, Johannesburg is looking for a dynamic Ghanaian fluent in English and Twi to join their fast-growing company The company is one of the fastest growing start-ups worldwide, with millions of contently satisfied customers in over thirty countries! The organisation operates in Europe, Mexico and Africa. The widely established organisation is defining the future of transport! The position does require you to work shifts We are looking for Ghanaian experienced in English and Twi Speaking Customer Support to join the organisation in establishing and disrupting the future in a positive light The role as English and Twi Speaking Customer Support Specialist: • Maintaining a positive, empathetic and professional attitude toward customers • Responding promptly to customer inquiries • Communicating with customers through various channels • Acknowledging and resolving customer complaints • Ensure customer satisfaction and provide professional customer support • Scoping • Troubleshooting • Resolving customer queries via phone, chat and email Requirements: • Fluent in English and Twi (spoken and written) • National senior certificate • 1 to 2 years of customer service experience Working hours: • Rotational shifts, 06:00am to 23:00pm • Transport provided after late shift Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201669 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email info@surgo.co.za .


Job Reference #: 201669