Open for Work

PROFESSIONAL JOB SEEKER IT OPERATIONS DIGITAL MARKETINGI am a versatile, results-driven professional with 15+ years experience across IT service delivery, operations management, digital marketing, social media marketing, and entrepreneurship. I have a strong background in both corporate enterprise environments and running my own business, giving me a practical, hands-on and commercially focused approach.I have led regional IT support teams, delivered 3rd line technical support, managed enterprise service environments, and worked with tools such as ServiceNow, SAP, Active Directory, Windows and Linux systems. I am experienced in SLA management, vendor coordination, budgeting, risk management, and continuous service improvement (Kaizen).Since 2017, I founded and scaled my own retail, beauty, and lifestyle brand, where I managed all operations end-to-end. This includes Facebook Ads, Instagram and TikTok marketing, content creation, analytics, customer engagement, e-commerce, supplier sourcing, importing, logistics, inventory, and customer service. I have a strong understanding of ROI-driven marketing, data analysis, and brand growth on controlled budgets.Previously, I held leadership roles at Philip Morris International, Sintrex, and Business Connexions (BCX), supporting large enterprise clients such as Standard Bank, HP, Dell, IBM, Anglo American, Tiger Brands, and others. I am known for handling escalations independently, meeting deadlines, and maintaining high service standards.I am reliable, adaptable, analytical, and solution-oriented, with strong communication and people leadership skills. I work well independently or within teams and am comfortable managing stakeholders, staff, and complex workloads.I am seeking opportunities in IT support or management, operations, digital marketing, business administration, or hybrid/remote roles. I am South African, hold a valid drivers licence, and am available immediately.