CUSTOMER SERVICE TRAINING WORKSHOP
Date Listed 07/10/2016
Customer service is the major aspect that keeps the company going. We all serve customers, one way or the other either on the frontline of a company, or supporting other staff. Without customers, the business will not exist.EXCELL BUSINESS SOLUTIONS® provides the Customer Service workshop which offers high quality lectures in Customer Service. This course will boost your customer service skills that will satisfy the customers and clients needs. BOOK NOW and enhance your organization’s Customer Service skills!!
PART OF THE COURSE CONTENT
- Good Customer Service
- Identifying and Addressing Customer Needs
- Face to face, over the phone; electronic Customer Service
- Recovering Difficult Customers
Who should attend these productive corporate Seminars?
- Government & Private Employees
- Civil Servants Leaders
- Business Directors, Managers & Employees.
- Entrepreneurs & Individuals
- Local & International Delegates
BENEFITS: By the end of the Workshops you will have acquired the essential customer service skills which will enable you to conduct business in an efficient, professional and productive manner.
- Visit our website at: www.excellsolutions.co.za/workshops.html
- Address: 149A & 151 Commissioner Street, Opposite FNB Bank, Carlton Centre, Suite 607, Klamson Towers, Johannesburg
- Phone us today on (011)042-6247 Cell: (083)503-5559
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