Seeking  employment in Customer Service | Front Desk | Reception | Administration | QA

My name is Sanelisiwe, and I am currently looking for an opportunity in Customer Service, Reception, Administration, or Quality Assurance.

I have over 5 years of experience working in customer-focused environments where professionalism, communication, and attention to detail are essential.

I have strong experience assisting clients telephonically and in person, handling queries, resolving concerns, and ensuring a positive customer experience.

I am confident managing switchboards, responding to emails, directing walk-in clients, and supporting daily office operations. In addition, I have worked as a Quality Assessor (QA), monitoring customer interactions and staff performance to ensure service standards and compliance are maintained.

I have also supported teams as a Performance Coach, helping improve service delivery and customer satisfaction.

I am reliable, well-spoken, comfortable with different systems, and able to work both independently and within a team environment.

Key Strengths:

• Customer Service & Client Support

• Telephone Etiquette & Call Handling

• Front Desk & Office Administration

• Quality Monitoring & Compliance

• Staff Coaching & Performance Support

• Strong Communication Skills

Available immediately for work.

Contact: 078 028 1287 | sanelezulu044@gmail.com