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Experienced IT Support Professional *Contract/Temp

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Good Day

I’m a highly competent IT Support Professional and Process
Analyst with hands on knowledge and experience in maintenance and supporting of
computer systems, networks and operational processes on both small and large
departments/Organizations. I'm well exposed in wide range of technologies &
able to play a key role in diagnosing hardware, software and business process
problems to ensure that quality solutions meet business objectives. I possess
excellent customer service skills, natural problem solving and analytical
skills, with the ability to contribute to the development of best practices,
procedures and policies within a company.

Currently look for a temp or contract working in the Cape town area, I'm available to start immediately.

AREAS OF EXPERTISE

• Experience in System Monitoring/Management tools such as SolarWinds N-central.
• Good understanding of: Hyper-V, Windows Server, Active Directory and Microsoft based operating systems.
• Experience in: LANs, WANs, VLANs, TCP/IP, DNS and WDS.
• Knowledge of ITIL incident, problem & change management.


QUALIFICATIONS

• CompTIA A+ Certification
• CompTIA N+ Certification
• CompTIA i-Net+ Certification
• Telecommunication & xDSL Certification
• ITIL Foundation Certification
• Internal Expeditor’s leadership Program
• Business Process Modelling Certification


Nkululeko (More ads from this seller)
User since Sep 2014
50 Published
3 Active