IT Desktop Support Engineer - Tier 1 and 2

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General Details
Job Type:Full-Time
Description

Ravenscroft Online is always on the lookout for new talent to join our team.

MINIMUM Requirements

-- CompTIA A+, N+ and/or any other similar I.T. qualification

-- South African citizens only

-- Own reliable transport and valid driver's license

-- Strong bilingual skills in Afrikaans and English

A definite advantage

-- Work well in a team

-- Ability to foster relationships with clients and colleagues alike

-- Are presentable / client facing

-- Above average written and verbal skills

-- Manage time effectively

-- Passion for technology

IT Support to clients on laptops, desktops, mobile phones and tablets

-- Rapid response on inbound telephone support helpdesk

-- Remote support sessions

-- Microsoft Windows installations on desktops and laptops

-- Recurring maintenance on workstations (desktops and laptops)

-- Microsoft Office 365 suites support including Outlook, Word, Excel, PowerPoint etc

-- Ownership and management of assigned tickets on company PSA system

-- Update and creation of documentation on company knowledge base

-- Experience in similar positions will be beneficial

To apply email your CV to jobs@ravenscroftonline.com or reply to this Ad.

Id Subtitle 688922854
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RavenscroftonlineMember since 2018
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