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Technical Help desk and Networking Junior
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8 days ago424 views
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Hi guys.. I am looking for 2 junior staff in IT. 1 for help desk and 1 for networking. Must have It qualification. Brandon@greystone.cc. Email only
Id Subtitle 687990515
Gumtree UserMember since 2008
What’s the Opportunity?This is a chance to become part of a team that values continuous learning, growth and establishing honest relationships that empower you to always be human.At Solid Systems, we enable every person and business we engage with to perform at their ultimate best. We deliver leading technology solutions in the most human way possible.Support Engineer aKa Digital Transformers’ mission is to design, implement and support technology solutions in our client’s businesses in alignment with the Solid way.You will drive the cultural change in our client’s business by driving adoption of the technology solutions implemented.What will I be doing?Design solutions for customers from existing templates and solutions sets.Implement digital transformation technologies (Office 365, Azure) across all customers and projects.Provide technical assistance for implementations across the digital transformation team.Drive digital adoption (Office 365, SaaS) at the client’s siteProvide support to client to resolve IT queries when required within SLAAssist on the service desk when required.Effective problem management by identifying root cause analysis and problem resolutionFormulate best possible solution when faced with a disaster management situation, present to technical lead for approval.Ensure clients are satisfied with the product and value deliveredIdentify opportunities for developing new projects, processes or templates in line with best practice.Create and maintain accurate documentation and tooling (IT Glue, N Central, Autotask) in real-time.Conduct monthly checks on back-ups at clientsWhat skills do I need?5+ years’ proven work experience as Technical Support Specialist or similar role.Proven Experience with strategic planning, problem solving and supporting Microsoft environments.Proven Experience with Office 365, Active Directory, SQL, Azure and Microsoft Exchange.Proven Experience with installing, maintaining and troubleshooting networks – LAN and wireless networks, firewalls, DHCP, DNS and TCP/IPSkills to power the next generation of cloud-optimized networks, applications, and web services. Which include virtualization features, networking management, storage capabilities, and more.Good understanding of the ITIL FrameworkBrilliant with a support ticketing system and experience in beating SLA targetsThe ability to guide and up-skill team members by sharing knowledge.Strong client-facing and teamwork skillsFamiliarity with risk management and quality assurance controlHands-on experience with project management toolsApply on the link below :...
City Centre, Cape Town, Western Cape 10 days ago
Our Global Client who offer an atmosphere of dynamism, and getting things done to the delight of customers and other team members, and sheer non-stop energy are offering YOU THE CANDIDATE an opportunity to help shape a growing company that delights in breaking new ground, parting with tradition, and re-inventing processes for the benefit of a global customer portfolio. They offer you the chance to expand your horizons from a career and a geographic point of view. They encourage global mobility between their international locations, they love skills sharing, and are passionate about helping people unlock their potential.Above all, they have a commitment to mutuality; giving and taking, dedicating yourself to every task and seeing how your dedication brings rewards, recognition, and progression. The Service Delivery division sets out to provide a professional, after-sales 1st, 2nd and 3rd Line support to their customers to ensure stable and consistent delivery of service to agreed service level standards. Due to continued growth, they are investing further in this global division. Based in Cape Town, reporting to the Service Desk Team Leader the role requires a collaborative team member who is able and willing to work European Standard office hours• Logging and progressing support tickets (incidents & changes) through our MSP systems.• Provide remote 3rd line technical IT support for tickets escalated.• Troubleshoot and resolve hardware and software related incidents based on Microsoft systems.• Resolve incidents within agreed first-time-fix parameters and escalate within the team where required, complying with contracted SLAs.• Take ownership of incidents and manage through to resolution where possible.• Attend to proactive and reactive monitoring alerts in order to ensure minimum disruption to customers.• Meet client expectations in terms of quality of work and delivery to deadlines.• Action customer enquiries effectively in a timely fashion as per prescribed SLA.• Produce information reports upon request.• Build and maintain customer relationships. Candidate Requirements• Fluent in English.• Excellent communication and interpersonal skills.• Very strong technical understanding of current industry-leading datacentre technologies.• Customer relations skills; ability to understand and comprehend customer concerns and requirements.• A desire for continuous learning and career development.• Ability to work both individually and as part of a team.• SA citizen, permanent resident or right to employment in South Africa (Work Visa).• Driver’s license and/or access to transport during unsociable hours. Required Skills & Experience• Matric or equivalent secondary education.• Formal IT qualification, ideally VMware VCP, MCSE/MCITP or multiple MCP certifications.• CCENT/CCNA certification(s)• 5+ years’ experience in an IT Service Desk support environment (2nd line and 3rd line support)• 5+ years’ experience supporting VMware hypervisor (1+ year exposure to VMware NSX and vSAN)• 5+ years’ experience supporting Cisco/HPE networking environments• 3+ years’ experience supporting firewalls (FortiGate, WatchGuard, Cisco, Palo Alto)• 5+ years’ experience supporting Microsoft Systems; Servers, Exchange/365, Active Directory, DNS, DHCP, etc.• Exposure to HP, Dell & Cisco datacentre hardware, software, and storage technologies.• Exposure to modern Backup & Disaster Recovery technologies (Veeam, Zerto)• Exposure to Public and/or Private Cloud platforms (IaaS)CV with SKILLS MATRIX TO firstname.lastname@example.org Salary: R480000Consultant Name: Lana Reed...
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City Centre, Cape Town, Western Cape 24 days ago
Here is what you need... A job as an IT technician so that you can gain practical IT experience... but here's the catch. every job you apply for says you first needs experience before you can be considered for the job. It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an 'Apprentice" Junior IT technician position without experience, as long as you: . Have at least a Matric C in Maths (with certificate) . Intelligent . Warm . Loyal . Persistent . Self- Organized . Enjoy problem solving . Enjoy assisting people with technical difficulties . Having a passion for all things digital and are prepared to work hard and diligently during your 6 month apprenticeship period for very little money. Also, having your own transport is preferable. At the end of that time, you will know us, and we will know you, and we would be happy to consider you for a permanent position as a Junior IT Technician at an appropriate salary plus incentives. The remuneration during the apprenticeship period is R4000 p/month plus petrol allowance as appropriate. E-mail motivation and CV to: firstname.lastname@example.org. Include Matric results (with certificate). At least a Matric C in Maths is required. ...
City Centre, Cape Town, Western Cape a day ago
An exciting opportunity has come up for a Data Intern! A successful insurance company is looking for a data intern to join their team. You will be working with is a diverse group of people who believe in making the work environment an enjoyable place.Candidates should:be a Microsoft Excel Ninja with the ability to filter, sort, pivot and analyze data sets.Be comfortable working with large data sets of various typesCareful accuracy and attention to detail is necessaryBe methodological and Logical approach to problem-solvingBe self-motivated and eager to learnBe capable of working towards deadlinesCultureA good work culture where you work hard but also take time to celebrate achievements.There is often music playing and the coffee is free-flowing!Strongly believe in open communication, accountability, co-operation and believe in the professional development of their staff....
City Centre, Cape Town, Western Cape 8 days ago
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