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Customer Service & Administrative Assistant

10 days ago88 views
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General Details
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
KEY RESPONSIBILITIES:
  • Handle client communications via phone, email, and WhatsApp in a professional and timely manner.
  • Prepare quotes, place orders with suppliers, and ensure follow-up.
  • Process and capture invoices accurately.
  • Maintain and update records using Excel, Outlook, and other relevant systems.
  • Learn and utilize the accounting software (IQ) efficiently.
  • Think quickly to provide solutions to client or operational issues.
  • Remain calm and professional in conflict situations, resolving issues effectively.
  • Support the business owner with personal tasks as needed, including errands or childcare assistance.
  • Ensure accuracy and attention to detail in all tasks.
  • Work independently, demonstrating reliability, consistency, and honesty.

REQUIREMENTS:
  • Proven experience in administrative support or customer service.
  • Strong knowledge of Excel, Windows, Outlook, and WhatsApp.
  • Quick learner with the ability to adapt to new systems (IQ accounting software).
  • Excellent communication and interpersonal skills.
  • Ability to handle conflict professionally and recover quickly.
  • Strong problem-solving skills and ability to think on your feet.
  • Ability to work under pressure and meet deadlines.
  • High attention to detail and accuracy.
  • Reliable, consistent, and trustworthy.

ADDITIONAL INFORMATION:
Id Subtitle 1342962245
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Job Placements
Selling for 10+ months
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Active Ads3.77K
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