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Training Documentation Publisher
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General Details
Description
Requirements:
Basic Functions:
Governance:
- Matric.
- Trade Certificate
- Minimum 3 - 5 years of experience in document publishing.
- Ability to manage multiple projects and deadlines simultaneously.
- Excellent organizational and time management skills.
- Proficiency in Lectora, Arbortext, MS Office (Word, Excel, PowerPoint) and any relevant ERP systems.
- Technical experience within the heavy machinery or manufacturing industry is preferred.
Basic Functions:
- Governance: management of company protocols and procedures for the Training and Aftermarket department, including compliance with the companies SHERQ policies and procedures.
- Admin: responsible for the execution of tasks necessary for effective and efficient Training and Aftermarket processes and support.
- Training Material: manage the process for the Training and Aftermarket business, including the NPI requirements, supporting the team, branches and dealers.
- Document Control: responsible for coordination and collaboration with the various departments to ensure superior customer service as well as dissemination of information required for effective Training and Aftermarket management.
- Brochures: monitor and manage presentations for services offered by Training and Aftermarket.
- Platforms: manage the customer complaints and customer satisfaction process ensuring timely response and resolution as well as supporting developing and coaching the team to perform at high levels.
Governance:
- Ensure all department procedures are up to date in line with company standards and followed.
- Ensure compliance with company safety standards.
- Follow the Group decision making principles.
- Ensure you and your team follow the Business Code of Practice as set out by The Group.
- Ensure compliance with all Group policies.
- Responsible for managing the documentation process.
- Responsible for maintaining customer information.
- Responsible for updating sales tools and reports.
- Responsible for writing, evaluating, improving and managing departmental processes.
- Ensure customers are kept up to date with updates, new products and processes or any other relevant information.
- Ensure we comply with the customer approved specific procedures.
- Ensure security is adequate and that assets are protected.
- Responsible for the update of Training and Aftermarket documentation when changes are made on products.
- Updating required safety protocols on material when and where needed.
- Communication about upda
https://www.jobplacements.com/Jobs/T/Training-Documentation-Publisher-1241282-Job-Search-11-21-2025-04-05-18-AM.asp?sid=gumtree
Id Subtitle 1343875725
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Job Placements
Selling for 10+ months
Total Ads3.66K
Active Ads3.66K
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https://www.executiveplacements.com/Jobs/P/Project-Manager-Scrum-Master-1241350-Job-Search-11-21-2025-00-00-00-AM.asp?sid=gumtree
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