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Client Services Administrator
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18 days ago29 views
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General Details
Description
Requirements and Skills:
- 5 years experience in a similar role.
- Computer literate.
- Bilingual in Afrikaans and English.
- Matric certificate.
- Knowledge of FAIS and FICA requirements and procedures.
- Ability to take initiative.
- Excellent communication and interpersonal skills.
- An understanding of administrative functions across financial planning spectrum.
- RE5 qualification beneficial.
- Detail orientated and time management skills.
- Drivers licence with own transportation.
- Manage and resolve all client queries promptly and professionally.
- Process client-related deliverables through to completion.
- Verify the accuracy of all information and documents sent to clients and service providers.
- Follow up on all client transactions, including implementation of new business, until completion.
- Capture and confirm amendments to investments, insurance policies, and other financial products.
- Assist clients with Medical Aid claims, Gap Cover claims, and Life Cover claims.
- Manage tasks and deadlines effectively.
- Record all workflows, tasks, and client interactions on the CRM system.
- Prepare documentation for investment review appointments.
- Provide comprehensive administrative support to the Financial Planners.
https://www.jobplacements.com/Jobs/C/Client-Services-Administrator-1218305-Job-Search-11-07-2025-00-00-00-AM.asp?sid=gumtree
Id Subtitle 1342372997
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Job Placements
Selling for 10+ months
Total Ads3.61K
Active Ads3.61K
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REQUIREMENTS BCom degree or equivalent qualification is preferred. A minimum of 5 years of experience in a similar executive assistant or administrative role supporting senior executives.Strong experience with financial tracking, including updating and managing spreadsheets, and understanding of multiple revenue streams.Highly numerate, with a strong ability to manage financial reports and spreadsheets.Proficient in Microsoft Office Suite, particularly Excel for financial reporting and tracking.Ability and willingness to travel when required.RESPONSIBILITIES In conjunction with CEO, maintain an organogram for all entities and assets.Maintain a cloud-based administration and filing system with respect to various trading entities including but not limited to:Shareholder Agreement & MOIShare certificatesCap tables (shareholders and percentages)Key entity detailsAnnual financial statements.Key transaction history including copies of relevant signed contracts.Copies of key commercial contracts per entity.Maintain administration and filing with respect to various properties including but not limited to:Fixed Asset Register (includes ALL assets)Review and monitor maintenance of List of all systems per propertyReview and monitor Servicing / Maintenance Year Planner and Schedule for all major systems and assets per property.Review and monitor deliverables for the house manager(s)Motor Vehicles, Boats, Aircraft & OtherLicense schedule and implementation of License ScheduleService schedules and implementation of Service ScheduleInsurance renewals (see below)InsuranceParticipate in the annual insurance reviewRecord and implement outcomes of the review process.Financial & AdministrationAssist with maintaining the monthly operational cash flows schedule.Assist with payment approvals, ensuring approved payments are in turn loaded and released.Assist to maintain report on Investment Returns Schedules.Assist with the administration of all invoices and payments.General administration with general financial matters such as opening bank accounts, KYC / FICA, any project reconciliations.Personal AssistanceBookings of helicopter landings (phone and book, indemnity form)Car rental bookingsRestaurant bookingsBoat berth booking and organize boat manger to launch and retrieve boatPossibly some other minor admin activities.Possibly assistance with booking flights (infrequent), booking accommodation (infrequent and unlikely likely CEO will do himself.)
https://www.executiveplacements.com/Jobs/A/Administration-Manager-1243192-Job-Search-12-05-2025-00-00-00-AM.asp?sid=gumtree
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