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CALL CENTRE CONSULTANT
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12 days ago135 views
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General Details
Description
Job Overview: We are looking for a skilled Call Centre Consultant to join our team. The ideal candidate will manage inbound calls from clients, liaise with sales people, stores, and warehouses. Responsible for processing orders and capturing payments on the system.
Duties and Responsibilities:
Duties and Responsibilities:
- Manage inbound calls from clients
- Liaise with sales people, stores and warehouses
- Processing orders on the System
- Capture Payments on the system
- Customer Services experience
- 2-5 years call centre experience dealing with product sales preferred
- Grade 12 essential
- Call Centre training advantages or certificate
- Computer literacy - MS Office
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https://www.jobplacements.com/Jobs/C/CALL-CENTRE-CONSULTANT-1241750-Job-Search-11-24-2025-04-17-35-AM.asp?sid=gumtree
Id Subtitle 1342858237
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Job Placements
Selling for 10+ months
Total Ads3.66K
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This role is perfectly suited to a highly driven, fast-paced leader who thrives in an energetic retail/restaurant environment, takes full ownership of a store, and consistently delivers operational excellence.Core Criteria:Minimum 3-5 years experience in a senior FOH/restaurant/retail management roleFull operational knowledge of coffee, bar, beverage service, and kitchen processesCompetent in GAAP (or similar POS systems): invoicing, reporting, stock movement, cash-ups, manufacturingKnowledge of company policies, disciplinary procedures, and people management best practicesProven ability to lead, coach and motivate a diverse team in a high-energy environmentStrong organisational and time-management skills, with the ability to prioritise and delegate effectivelyExperience with stock control, ordering, invoice management, wastage, and daily cash-upsA proactive manager who can own the store, grow numbers, improve systems, and execute projectsMust have own reliable transport and reside near Oranjezicht or within a short commuteAble to start immediately or as soon as possibleResponsibilities:Ensure every customer receives outstanding service and a world-class experienceMaintain full menu knowledge across food, coffee, bar, limited menu items, and beveragesOversee kitchen and FOH operations, recipe standards, prep quality, and service efficiencyComplete daily operational tasks: stock-takes, cash-ups, GAAP entries, wastage, invoice processingLead shifts confidently, assigning duties and ensuring staff complete tasks correctly and on timeHandle customer queries and complaints professionally and decisivelyManage ordering processes for bread, cake, fruit, veg, and other essential itemsSupport the GM with rostering, staffing, and team performance managementDrive sales growth by improving systems, service standards, and team engagementUphold all company policies, procedures, and disciplinary standardsThis is a live-out position.
https://www.executiveplacements.com/Jobs/S/Senior-Retail-Manager-1242455-Job-Search-11-26-2025-04-09-44-AM.asp?sid=gumtree
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