Manager Retail Store

Key Performance Areas
Maintain proper stock management, i.e stock controls and reconciliations
Promote high levels of customer satisfaction by addressing customer complaints
Driving the automation/optimization of digital processes and inventory control platforms
Develop consumer-facing content across a variety of segments to publicise the company's products & brands
Building trusting relations and inspire relations amongst the internal and external stakeholders
Compliance with internal company policies, procedures, processes, and external regulations

Requirements
National Diploma in Business Administration, Commerce, Accounting, or related field
Excellent MS Office skills and knowledge of retail operating systems

Experience
5 years related experience in retail sales with a proven track record in a managerial capacity
Ability to effectively communicate and/or negotiate with high level of proficiency