Customer Success Manager

With an eye for detail you will look after and manage client relationships. Our client work with some of the worlds most exciting B2B startups in order to improve and grow their outbound prospecting and sales process. Providing a solution that combines the best in tech, proprietary automation technology and amazing service to deliver responsive sales leads to their customers. The successful candidate will be part of an existing team to help build on the current growth. Requirements • 5 + years customer success or client facing role • 5 + years sales experience • Project Management Experience • Excellent communication skills, both verbal and written • Enthusiastic, quick and hungry to learn • Very organised • Good problem solver • Able to demonstrate integrity, drive and natural curiosity • Clear about what motivates you to be the best every day Key Responsibilities • Engage and build relationships with senior executives within some of the worlds largest organisations • Ensure Client success • Taking a consultative approach to ensure our customers are set up for long-term success • Day to day client communication • Managing and liaising with a small team of analysts and campaign specialists • Client on-boarding • Campaign management • Upselling Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 201899 subject heading or email body. Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za .


Job Reference #: 201899