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VACANCY - Ad posted by kuks samigie
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1 month ago362 views
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General Details
Location:
Company Name:CALL CENTRE
Employment Equity:Non EE/AA
Valid Until:2030-08-30
Description
Are you a South African youth who is seeking for employment ,here is the opportunity for you to work as a sales consultant in a call centre .Send your CV to recruitement@exelfinance.co.za
Id Subtitle 1292201635
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kuks samigie
Selling for 2+ years
Total Ads28
Active Ads2
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28Total Ads
6.57KTotal Views
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Swedish Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Swedish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working hour...Job Reference #: 202527
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We are currently seeking call centre sales agents to
commence as soon as possible. The company is located in Woodstock and has a lot of growth opportunities for young vibrant sales consultants out there who want to leave a mark and be recognised in this industry. With a basic salary of R5000, in addition to uncapped commission and
attractive incentives. Your potential monthly commission earnings range from
R8000 to R22000, depending on your sales performance. the exciting thing is that there are no weekends, no night shift only work Monday to Friday between 8am and 5pm.Matric is a requirement, to apply send your CV to james@simglobalgroup.co.za
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About Us:At VacsSA, we are dedicated to delivering exceptional service and creating meaningful connections with our clients. As we expand our team, we are looking for dynamic individuals to join our Outbound Call Centre and Field Agents division.Role Overview:As an Outbound Call Centre Agent, you will engage with potential customers, promote our services, and generate leads and sales. Field Agents be meeting clients in person, providing a personalized service, and closing sales.Key Responsibilities:Conduct outbound calls to potential clients and present our offerings.Build rapport and maintain relationships with customers.Schedule and attend client meetings in the field (for Field Agents).Record and manage customer interactions in our database.Achieve weekly and monthly sales targets.Collaborate with the team to improve sales strategies.Qualifications:Excellent communication and interpersonal skills.Previous experience in sales, telemarketing, or customer service is a plus.Strong organizational skills and attention to detail.Ability to work independently and as part of a team.What We Offer:Competitive salary and commission structure.Comprehensive training and ongoing support.Opportunities for career advancement.A supportive and positive work environment.How to Apply:If you are passionate about sales and customer service, we want to hear from you! Please email your CV and a brief cover letter with the subject line “Outbound Call Centre and Field Agents Application.” to ayesha@vacs-sa.comJoin us at VacsSA and be part of a team that values hard work and dedication. We look forward to your application!
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An exciting and lucrative opportunity awaits the individuals that have the natural ability to communicate effectively to prospective clients.
Join Ignition CX , a global company (this looks great on your CV, by the way) that puts its people first.
With monthly incentives, a positive work culture and uncapped commission to be made, Ignition CX is the company that has it all.
Ignition CX offers a complete package that includes:
- Competitive basic salary
- Lucrative commissions
- Access to medical aid
- NO LONG HOURS, NO WEEKENDS.
Awesome benefits such as:
- Free airtime
- Free banking
- Access to retailer discounts
- And so much more!
All you need is:
- 6 months Customer Sales experience (including face-to-face sales in either promotional or retail environments)
- Excellent communication skills
- Computer literacy
That’s it! If you meet these requirements, apply via this link
https://bit.ly/4dcoFux
(you will have to copy and paste this into your web browser)
or send us a message.Job Reference #: CapetownSales
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