Barmen Needed
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General Details
Job Type:Full-Time
Description

Must be able to arrange own transport due to shifts.


· Service and Guest Care

· Drive the defined guest experience through attentive, intuitive, seamless and invisible service according to the service standards set.

· Meet, greet, actively serve and entertain guests / members when they are entering the member lounge, function room, Halfway House and conference room.

· Be responsible for collecting all information available on your clients prior to all functions.

· Ensure to collect guest / member information while entertaining and inform the Head of Department or Management to record and act on guest preferences.

· Report all guest / member complaints to your Head of Department and Management immediately.

· Mise-en-place (Preparation beforehand)

· Prepare mise-en-place for member lounge, function room, Halfway House and conference room if required.

· Set dining locations with care ensuring all requirements are met as per the function sheets.

· Product knowledge

· Know food menus and ingredients of dishes

· Know all wines on the wine list and all other beverages being served.

· Be able to recommend wines and other beverages to guests / members

· Appearance

· Ensure that your uniform is clean when on duty and that you are wearing your name badge.

· Fire, Hygiene, Health and Safety

· Ensure that work practices are efficient, clean and hygienic.

· Ensure that all items of equipment are correctly cleaned and stored.

· Ensure that assigned workstation is clean

· Report any defects on appliances and equipment to your Head of Department.

· Adhere to the Hygiene Standard Operating Procedures.

· To have a complete understanding of and adhere to the Club’s policy relating to Fire, Hygiene, Health and Safety.

· Perform other tasks and assist in other departments whenever reasonable and deemed necessary by Management.

· To demonstrate flexibility and adaptability towards changing working hours and shifts according to the requirements of the operation.

· To respond to changes in your job function as dictated by the industry or the Club.

· To maintain good working relationships with own colleagues and all other departments.

Id Subtitle 617045894
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Leana WesselsMember since 2017
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