National Credit Manager

This position is based in Johannesburg and the incumbent will report to the Financial Director. POSITION SUMMARY The National Credit Manager will be responsible for managing a team of credit controllers/debtors clerks and oversee the collection of the debtor’s book. The credit manager will also be responsible to grant credit, setting the terms on which it is granted, recovering the debt when it is due and ensuring compliance with the company credit policy, among other credit related functions. KEY RESPONSIBILITIES   * Maintain and monitor sound credit policies; perform credit checks, set up new customer records and collect all relevant documentation * Strengthen and grow relationships with customers and staff by communicating regularly regarding account information including invoicing, account updates and past-due balances * Initiate collection efforts * Manage the order release process * Managing credit exposure within the approved limits. * Monitor allocation of daily customer payments and review reconciliation of customer accounts. * Monitor customer account details for non-payments, delayed payments, and other irregularities. * Interact with Sales team and customers to resolve discrepancies * Communicate, investigate and resolve customer queries via phone and email * Communicate discrepancies to the management team, identify slow-paying customers and recommend collection solutions * Handing over of arrear debtors to insurers or collection agents. * Ensure maintenance of accounts receivables files and records * Managing the debtor’s book within the parameters of the insurance policy where applicable * Preparation of quarterly bad debt provision and sending of monthly declaration to insurers. * Preparation of DSO and implementing measures to improve these * Management, training and development of debtor’s team. * Monthly Reconciliation of debtors GL accounts. * Weekly cash flow forecasting for debtor’s receipts. * Approve all adjustments and refunds to customers. * Ensure pricing/promotional credit notes are authorised by respective BU, * Support year-end statutory audit completion. * Performance management for team. * Maintenance of expert knowledge on relevant legislative amendments, industry best practices and provision of proactive advice and solutions to relevant stakeholders   * POPIA Information Officer with the below responsibilities: * to encourage compliance with POPI   * * dealing with requests and complaints made to the organisation in relation to POPI (for instance, requests from Data Subjects to update or view their personal information) * develop and implement a compliance framework - ensure it is monitored and maintained over time * making recommendations and raising concerns where appropriate * co-ordinating documenting of information processing procedures in various business areas * evaluating and further developing data