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Branch Manager Kempton Park

4 months ago1324 views
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General Details
Advertised By:Agency
Company Name:Executive Placements
Job Type:Full-Time
Description
A recent professional profile photo is to accompany your application.
EMPLOYMENT TYPE : Permanent
SECTOR : Management
BASIC SALARY : Market related
START DATE : A.S.A.P / Immediate

REQUIREMENTS:
  • Matric certificate (Grade 12) and relevant tertiary education
  • Minimum of 23 years of relevant work experience (preferably in storage, retail, or property management)
  • Own reliable transport and a valid drivers license
  • Strong leadership, communication, and organizational skills
  • Professional telephone etiquette and computer literacy
  • Proficiency in Microsoft Office (experience with Sage Evolution is advantageous)
  • Customer-focused, service-oriented, and solution-driven attitude
  • Willingness to work at different sites within the region

DUTIES:

Branch Operations & Administration:
  • Oversee the daily operations of the branch and ensure smooth functioning across all departments
  • Maintain a professional, clean, and welcoming environment, including gardens, communal areas, offices, and bathrooms
  • Manage general office duties such as reception, telephones, client assistance, ordering consumables, and maintaining printing stations
  • Ensure accurate record keeping, FICA compliance, and contract management
  • Conduct daily facility inspections and assign maintenance or cleaning tasks as needed
  • Accurately capture all quotations, contracts, and customer interactions on Sage Evolution
  • Submit regular reports and updates to the Regional Manager

Sales & Client Relations:
  • Drive sales of units, parking, office, and warehouse space, and meet occupancy targets
  • Convert leads and upselling available service packages
  • Handle all client interactionsnew, existing, or exitingwith professionalism and efficiency
  • Respond promptly to enquiries, process refunds and deposits, and resolve client concerns
  • Promote the brand to attract leads and improve sales conversion

Customer Service Excellence:
  • Maintain high standards of service for all clients and walk-ins
  • Manage client feedback, complaints, and queries with a solutions-oriented approach
  • Build and maintain long-term client relationships to promote retention

Facility & Property Management:
  • Monitor the cleanliness and upkeep of all areas, including bin clearing, garden maintenance, and sweeping
  • Coordinate and supervise branch maintenance, including plumbing, lighting, painting, and signage
  • Submit maintenance and OH&S (Occupational Health & Safety
Id Subtitle 1330569448
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Executive Placements
Selling for 10+ months
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