Collections Process Assistant

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General Details
Advertised By:Agency
Job Type:Full-Time

COLLECTIONS PROCESS ASSISTANT / EAST LONDON – The successful incumbent will assume responsibility for  analyzing data and status management for collection of municipal accounts.  Only applicants with experience in Pivot tables and v look-ups will be considered, Please ensure this is stated in your application.

Key Requirements:

Grade 12

Diploma or Degree related to Credit control and Debt collection/Finance (advantageous)

Strong skills in Data Analysis

Registered as a Debt Collector (advantageous)

Drivers License Code 08 and own vehicle

Minimum 3 years’ experience in a collection’s environment

Highly proficient in Microsoft Excel


Skill Requirements:

Basic Math/Accounting

Knowledge and understanding of Local Government (Advantageous)

Understanding of Revenue Management processes

Knowledge of municipal policies and bylaws (Advantageous)

Understanding of laws governing the collections environment (Advantageous)

Strong communication skills


Key Attributes:

Honesty and ability to keep information private

Reliable, helpful and able to work well under pressure

Understanding, patient and good at listening

An awareness and understanding of a variety of cultures

Approachable, thorough, methodical, self-disciplined, patient, logical


Maintain quality and standards

Ability to cope with a diversity of tasks/flexibility

Deadline driven.


Duties include:

Status Management

Requests for cut offs and water restrictions

Bulk Campaigns

Management of Campaigns


Account submitted for closing


Salary: R10 – R15k (negotiable based on experience)

Application Process:

Online applications will receive preference, ensure you include a head and shoulder photo, alternatively email application with CV and qualifications to using COLLECTIONS PROCESS ASSISTANT as a reference in the subject field.

If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessful

Additional Info:
3 to 5 years

Salary: RR10000 to R15000

Job Reference #: 3802166513

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