Collections Process Assistant

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General Details
Advertised By:Agency
Job Type:Full-Time
Description

COLLECTIONS PROCESS ASSISTANT / EAST LONDON – The successful incumbent will assume responsibility for  analyzing data and status management for collection of municipal accounts.  Only applicants with experience in Pivot tables and v look-ups will be considered, Please ensure this is stated in your application.


Key Requirements:


Grade 12


Diploma or Degree related to Credit control and Debt collection/Finance (advantageous)


Strong skills in Data Analysis


Registered as a Debt Collector (advantageous)


Drivers License Code 08 and own vehicle


Minimum 3 years’ experience in a collection’s environment


Highly proficient in Microsoft Excel


 


Skill Requirements:


Basic Math/Accounting


Knowledge and understanding of Local Government (Advantageous)


Understanding of Revenue Management processes


Knowledge of municipal policies and bylaws (Advantageous)


Understanding of laws governing the collections environment (Advantageous)


Strong communication skills


 


Key Attributes:


Honesty and ability to keep information private


Reliable, helpful and able to work well under pressure


Understanding, patient and good at listening


An awareness and understanding of a variety of cultures


Approachable, thorough, methodical, self-disciplined, patient, logical


Consistent


Maintain quality and standards


Ability to cope with a diversity of tasks/flexibility


Deadline driven.


 


Duties include:


Status Management


Requests for cut offs and water restrictions


Bulk Campaigns


Management of Campaigns


Collections


Account submitted for closing


Reporting


Salary: R10 – R15k (negotiable based on experience)


Application Process:


Online applications will receive preference, ensure you include a head and shoulder photo, alternatively email application with CV and qualifications to Solutions@workafrica.co.za using COLLECTIONS PROCESS ASSISTANT as a reference in the subject field.


If you don’t hear from us within 3 weeks of your application, please consider your application unsuccessful




Additional Info:
3 to 5 years

Salary: RR10000 to R15000

Job Reference #: 3802166513

Id Subtitle 643465366
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