Xpedient Medical is a specialized business management consultancy focused on the medical industry.

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General Details
Advertised By:Private
Job Type:Full-Time

Late Stage Collections Agent Position

Key responsibilities and accountabilities:

Locate and notify customers of delinquent accounts by mail and telephone,

Monitor overdue accounts, using Xpedite

Arrange for debt repayment or establish repayment schedules, based on customers' financial situations

Liaise with Account Managers

Liaise with patients with regards to payments to be made

Strong analytical skills, high level of integrity, excellent writing skills, computer skills ability to multitask, strong work ethic, time management skills, positive attitude, ability to prioritize, customer service-oriented, detail-oriented, ethical, reliable, dependable and honest, work well under pressure, professional, tactful and sensitive, goal/results-driven. Knowledge of proper and ethical debt collection techniques. Ability to quickly build a picture of customers’ circumstances and needs.

Candidate Requirements:

Solid recent experience in debt collection

Experience with medical accounts would be advantageous

3-5 years’ experience

Excellent communication skills – both verbal & written

Must have a high degree of patience & tolerance, and empathy

Strong negotiation skills

Computer literate – must have worked on basic Office Packages – Word, Excel, Outlook

Bilingual – English & Afrikaans

Ability to work well in a team, as well as independently

All interested parties that possess the qualifying criteria please e-mail your CV to careers@xpedient.co.za Kindly use REF X-LSC0301.

If you have not heard from our Recuitment Team eithin 2 weeks of submission, please regard your application as unsuccessful.

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Xpedient Medical Business SolutionsMember since 2016
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