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We are looking for a customer-oriented service representative in our
Bellville, Cape Town office. Only those in cape town must apply
Responsibilities
Customer Service Responsibilities list:
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Manage large amounts of incoming phone calls
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Identify and assess customers’ needs to achieve satisfaction
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Build sustainable relationships and trust with customer accounts through
open and interactive communication
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Provide accurate, valid and complete information by using the right
methods/tools
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Meet personal/customer service team targets and call handling
quotas
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Handle customer complaints, provide appropriate solutions and
alternatives within the time limits; follow up to ensure resolution
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Keep records of customer interactions, process customer accounts and
file documents
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Follow communication procedures, guidelines and policies
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Take the extra mile to engage customers
Requirements and skills
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Proven customer support experience or experience as a Client Service
Representative
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Track record of over-achieving quota
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Strong phone contact handling skills and active listening
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Familiarity with CRM systems and practices
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Customer orientation and ability to adapt/respond to different types of
characters
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Excellent communication and presentation skills
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Ability to multi-task, prioritize, and manage time effectively
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2 years experience in customer service
If you are interested and meet requirements please
send CV to jobs@trekit365.co.za
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DescriptionWe need a shop assistant to work in our shop as outlined below. We need someone who stays in Johannesburg South. Anyone who needs a job let them send a CV to the email below.• The person must be between 18 to 27 years of age, We need a young person.• Must Be Turffontein, Rosettenville, Johannesburg South Resident (Preferably)• Must have BASIC understanding of how computers work• Fast Learner and good in communication• Be willing and available to workJob Duties Include• Answer and redirect telephone calls.• Communicate with customers, to answer questions, address complaints, explain information, and take orders.• Operate shop machinery, including photocopiers, scanners, telephone, and computers.• Handle incoming and outgoing customer calls• Type, format, proofread and edit documents.• Report problems that arise with shop equipment• Salary: 2000 / PM plus commission after 3 months• Send CVs to miteckza@gmail.comWhatsApp Any Questions To: 063 774 9369 (WhatsApp Only)
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