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PURPOSE OF ROLE
The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutionsThe ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedilyPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resourcesThe Section 37C, Disability & Funeral benefits Claims Team Leader is responsible for the overall management of the team. The duties include, managing, planning, monitoring and reporting. The Team Leader is responsible for managing operations of the team in the absence of the manager, including presentation of Board reports to the Board of Management and Sub-committees in the absence of both the manager and CRM.
PEOPLE MANAGEMENT
Implement the culture transformation programmed that will enable the delivery of Salt’s strategic intent and identified ideal behaviors to improve employee engagement and reduce employee turnover.
Develop a high performing team by embedding formal performance development and informal coaching. Implement talent acquisition, engagement and recognition process in line with this.
Specialist Requirement :
Ensure that all quality assurance related activities as set out in the Quality Assurance checklist have been actioned.Ensure completion of the qu...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzY5Nzc3MzA5P3NvdXJjZT1ndW10cmVl&jid=1163680&xid=3769777309
2h
1
To provide operational support to the CEO of the company.
RESPONSIBILITIES
Running of offices
Identify operational resource and equipment needs and advise senior management for action. Management of all ordering of requirements for the office. Liaising with various service providers and ensuring invoices are paid on time.Understand operational system requirements and advise on changes.Manage all office moves with relevant sign offProviding support to Management and ReportingSubmit weekly performance statistics on Mondays
Management Support
Coordinate all Executive meetingsRecord all minutes of these meetings and distribute accordingly with action itemsKeep a register of all meetingsManage Executive Office diaries
Marketing and New Business :
Manage & order all Salt EB Branded merchandise (liaise with suppliers, obtain quotes, obtain approval from management for expense, place orders etc.)Coordinating events (draft & send event invites, identifying venue, catering, do costing, manage RSVP lists, liaise with suppliers (catering, etc.).Act as a brand ambassador for Salt EB, always ready to go the extra smile for, members, clients etcFlight bookings for New Business Team and ExecutivesArrangements with florists for flower deliveryAssist with listing of properties and arranging for repairs
QUALIFICATIONS AND SKILLS
Matric certificate or Recognition of Prior LearningGood command of EnglishCommunication SkillsWorking knowledge of Microsoft Office packages especially Microsoft Excel, Word, PowerPoint, and Outlook.
ORGANIZATIONAL VALUES
Ensure adherence to all organizational objectivesDevote the whole of your time, attention and abilities during working hours to discharge of your duties with strict accuracy.Use your best endeavors to properly conduct, improve, extend, develop, promote, protect and preserve the business interest, reputation and goodwill of the company.Any other duties as determined by the business needs and to participate in all organizational events as required.
ADDITIONAL
Ability to interact with people at all levelsAbility to listenAbility to take initiativeIntegrityConfidentialityReliability
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzQ2MDczOTE3P3NvdXJjZT1ndW10cmVl&jid=908446&xid=3346073917
2h
1
SavedSave
PURPOSE OF ROLE
To receive and perform quality assurance on documents and assessment of claims for legitimacy based on the specialized requirements of the role.To initiate all new claims received on the operating system used by Salt Employee BenefitsTo follow up on behalf of members on all outstanding claim paymentsTo deal with member queries and advise members on fund benefit structure and benefitsTo act as a liaison between the members of the Fund and Fund’s other service providers (funeral benefit administrator, Section 37C Investigators, Trust Fund Administrators, Tracers) in receiving claims and ensuring that they are processed timeously.
WALK IN MEMBERS
Receive members and help them with submission of claim.
First ensure that the member is a member of the FundEnsure that the member is not still employed in the industryCheck that the contributions are up to dateCheck that all claim documents are available:
Claim documents are completed, signed and stamped by both employer and memberCopy of ID is available and clearCopy of bank statement is available and clearValid Tax number for the member
Advise member if there are any discrepancies regarding the membership or any of the above.Help member to understand what the member needs to do.
Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund)
Ensure that the member’s claim has the necessary documentation and attachments according to type of claim.Escalate claims that are outside the service level agreement.Advise member of any outstanding documentation or what will affect the delay of the claim.
Advise members who come to enquire about their membership on their statusWhere a member has shown proof that they were employed and the employer has not paid, refer to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Provide a daily report to the manager for consideration and review.
REPORTING AND ADMIN
Submit daily and weekly reports.All claims and documents to be uploaded and indexed on Everest/EPIC system used by Salt
RELATIONSHIP MANAGEMENT
Strictly adhere to the rules and policies of the Fund, legislation, administration procedures and service level agreements.Maintain and improve quality results by adhering to standards and guidel...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTgxMjk0Mzc0P3NvdXJjZT1ndW10cmVl&jid=377272&xid=2181294374
2h
1
Seeking a well spoken, English speaking candidate with strong administration skills to be the face of the company in JHB. This is a 1-year contract opportunity.
Welcome clients / visitors Taking callTaking down messagesAttend to all office administration Responding to emails
Non-negotiables:
MatricSome relevant tertiary qualification is a PLUSNo less than 3 - 6 years Receptionist / Administration experience within a reputable company.Strong administration skillsStrong written and verbal communication skillsStrong typing skillsComputer literate Energetic
ALL background checks will be done, only serious applicants to be considered.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODY3NjQ5OTc1P3NvdXJjZT1ndW10cmVl&jid=1747724&xid=2867649975
2h
1
SavedSave
PURPOSE OF THE ROLE
The Claims Team Leader is responsible for the overall management of the claims team. The duties include, managing, planning, monitoring and reporting. The Claims Team Leader reports to the Manager: PSSPF Claims.
The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutionsThe ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedilyPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resourcesThe Section 37C, Disability & Funeral benefits Claims Team Leader is responsible for the overall management of the team. The duties include, managing, planning, monitoring and reporting. The Team Leader is responsible for managing operations of the team in the absence of the manager, including presentation of Board reports to the Board of Management and Sub-committees in the absence of both the manager and CRM.
SPECIALIST REQUIREMENTS
Ensure that all quality assurance related activities as set out in the Quality Assurance checklist have been actioned.Ensure completion of the quality assurance process as set in the Quality assurance checklistContact member for outstanding requirements and update notes on the systemCalculate the benefitApply for a tax directivehttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTA5NDkyMjIzP3NvdXJjZT1ndW10cmVl&jid=375920&xid=3909492223
2h
1
SavedSave
Job Overview:
As a Temporary Receptionist, you will serve as the first point of contact for visitors and callers to the organization. Your role is vital in creating a positive impression and ensuring smooth front desk operations during temporary staff shortages or busy periods.
Key Responsibilities:
Greeting Visitors: Warmly welcome and assist visitors, ensuring they sign in and directing them to the appropriate personnel or location.
Answering Calls: Professionally handle incoming calls, routing them to the relevant individuals or departments and taking messages when necessary.
Front Desk Management: Maintain a clean and organized reception area, including managing the distribution of mail and packages.
Appointment Scheduling: Schedule and confirm appointments for employees, clients, and visitors, coordinating with team members when needed.
Customer Service: Provide excellent customer service by addressing inquiries, assisting with general information, and helping resolve visitor or caller issues.
Administrative Support: Assist with various administrative tasks, such as data entry, filing, and photocopying, as requested.
Security Awareness: Monitor access to the premises, ensuring the security and safety of employees and visitors.
Communication: Keep colleagues informed of the arrival of visitors and incoming deliveries or packages.
Technology Proficiency: Utilize office equipment, such as multi-line phone systems and computer software, to carry out receptionist duties efficiently.
Qualifications:
High school diploma or equivalent.Previous experience as a receptionist or in a customer-facing role is a plus.Excellent verbal and written communication skills.Polite and professional demeanor, with strong interpersonal skills.Ability to handle multiple tasks and work in a fast-paced environment.Proficiency in using standard office equipment, including phone systems and computer software.Attention to detail and a strong sense of responsibility.Reliability and punctuality.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODI3NDYzNjA4P3NvdXJjZT1ndW10cmVl&jid=1715927&xid=3827463608
2h
1
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Our client is looking for a Receptionist to join their team.
Duties and Responsibilities:
Check-in/Check Out GuestsEnsure Guests information is accurate on the Management SystemConcierge ServicesCreate a positive work environment for employees
Required Minimum Educational Qualifications/Work Experience
Diploma/Degree relevant to the field of Hospitality1-year experience in a Management role of a recognised, luxury hospitality brandDriver’s Licence
Key Skills
The ability to work collaboratively and build confidence and buy in with multiple stakeholders..Strong ability to execute capabilities.Work independentlyAccountable and able to take ownership.
Key Results Areas:
Adhering to Hotel&Spa Operational StandardsCustomer ServiceGuest Administration
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTQ4MzE1ODQyP3NvdXJjZT1ndW10cmVl&jid=374823&xid=3948315842
2h
1
SavedSave
PURPOSE OF ROLE
The role is also to ensure smooth running of the department in so far as ensuring that the management team have the necessary support administratively.To provide operational support to the Executive OfficeThe role of a PA is to free an executive’s time from organizing and administrative tasks so that they can spend maximum time on strategic tasks
RESPONSIBILITIES
Management Support:
Coordinate all Executive meetingsRecord all minutes of these meetings and distribute accordingly with action itemsKeep a register of all meetingsManage Executive Office diariesIdentify operational resource and equipment needs and advise senior management for action. Management of all ordering of requirements for the office. Liaising with various service providers and ensuring invoices are paid on time.
Administrative duties:
Providing support to Management and ReportingHave a strong command of the English language to draft letters on behalf of the management team.Coordinating events (draft & send event invites, identifying venue, catering, do costing, manage RSVP lists, liaise with suppliers (catering, etc.).Act as a brand ambassador for Salt EB, always ready to go the extra smile for, members, clients etcAttend Trustee meetings as the representative of the company to ensure minute taking and that issues and decisions are escalated to the correct departments within SALT to execute. Follow up on these minutes and actions with relevant managers.Transcribe, proofread, and file documents before deadlines.Acting as a first point of contact: dealing with correspondence and phone callsManaging diaries and organising meetings and appointments, often controlling access to the manager/executiveReminding the manager/executive of important tasks and deadlinesTyping, compiling and preparing reports, presentations and correspondence
QUALIFICATIONS
Matric certificate or higher educationGood command of EnglishCommunication SkillsWorking knowledge of Microsoft Office packages especially Microsoft Excel, Word, PowerPoint, and Outlook.
ORGANISATIONAL VALUES
Ensure adherence to all organizational objectivesDevote the whole of your time, attention and abilities during working hours to discharge of your duties with strict accuracy.Use your best endeavors to properly conduct, improve, extend, develop, promote, protect and preserve the business interest, reputation and goodwill of the company.Any other duties as determined by the business needs and to participate in all organizational events as required.
ADDITIONAL
Ability to interact with p...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzAyNjU0Nzc1P3NvdXJjZT1ndW10cmVl&jid=377438&xid=3302654775
2h
1
Opportunity Available!! Our leading client in Business Development Sector is looking to employ a Senior Facilities Management Manager to join their dynamic team in East London.
Job Description:
The incumbent will be responsible for the execution and management of company’s facilities management function in line with strategic mandate.
The role focusses on strategy and governance, facilities management, contract management, budget management, customer/stakeholder management, monitoring and reporting, and building a professional team.
The incumbent will therefore be responsible for overseeing the company Facilities Management portfolio which includes driving and managing functions relating to preventative property maintenance; ad hoc property maintenance; internal infrastructure operations (water, electricity, etc.); installation and maintenance of fixtures; effective facilities management of organisational environment and immediate external environment and parameters; office premises cleaning, fumigation services and occupational health and safety services; procurement and contract management relating to security services; and interventions relating to emergency action response approval and associated repairs.
The work of the incumbent shall thus entail overseeing and driving pre planning which includes assessment of the condition of facilities, determination of required works, costing and recommendations for inclusion of the same in budget processes, preparation of specifications for the required repairs & maintenance, monitoring of the performance of service providers and authorisation of payments.
The incumbent will also be expected on annual basis to develop and ensure implementation of maintenance plans as well as reporting to the relevant structures.
Job Requirements:
A Degree in Civil Engineering, Quantity Surveying or Architecture and a relevant post graduate qualification or professional registration with a relevant built environment professional body.
At least 8 years relevant experience of which 5 years should be in the built environment or facilities maintenance/management at middle management or senior consultancy level.
An in-depth understanding of facilities management, advanced project and maintenance management skills, sound understanding of Health, Safety and Environmental legislation and its application to the built environment; as well as working with multi-disciplinary teams is a pre-requisite.
SECTOR: Business
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTkwMi9CRw==&jid=1789123&xid=E.L001902/BG
2h
1
The Section 37C, administrator is responsible to accurately and timeously perform all Section 37C related activities through the co-ordinating of death claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death claims process whilst meeting production standards.
To provide efficient administration and verification service in respect to quality assurance of risk claims that results in the improvement of client service and to minimize financial risk. The responsibility is to ensure that all claims and related documents conform to the set standards, within the agreed service levels and that the claim is ready for processing.
The duties include requesting information, responding to enquiries and providing assistance to members and beneficiaries, Compliance, Client Services, the Contact Centre, employers and external service providers.
Areas of Responsibilities
KEY ACTIVITIES
Perform all Section 37C related activities which include the complete death claim processing cycle of all death claims, all death related enquiries and complaints.Liaise with members, beneficiaries, employers and/or relevant stakeholders in a professional manner in order to obtain and clarify details regarding the claims (both verbal and written).Quality assure and review the death claim documentation in order to ensure the documentation is accurate, complete and compliant with relevant legislation.Liaise with the relevant affiliations in order to resolve issues around incorrect or incomplete documentation.Prepare investigation report detailing findings together with motivation for the distribution of the benefit for the Trustees to verify and approve at the Death Benefit Disposal Sub-Committee meeting.Prepare a report on death cases for presentation to Trustees at the Death Benefit Disposal Sub- Committee meeting on a monthly basis.Report on inflow and outflow of death claims statistics for Fund.Keep abreast of all requirements in the retirement industry as set out by the FSCA and the relevant legislation.Process Section 37C claims according to the rules, policies, legislation, administration procedures and the service level agreement.Provide accurate information to clients in order to ensure that they receive appropriate service.Build and maintain relationships with internal and external stakeholders.Deliver on service level agreements agreed between internal and external stakeholders in order to ensure that expectations are managed with beneficiaries.Make recommendations to improve client service and fair treatment of clients within area ofParticipate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.Meet production standards i...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzkzNzUxODE3P3NvdXJjZT1ndW10cmVl&jid=782238&xid=3393751817
2h
1
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Our client is looking for an Admin/Finance Controller to join their team.
Duties and Responsibilities:• Reporting to senior management and performing secretarial and administrative duties.• Typing, formatting, and editing reports, documents, and presentations.• Entering data, maintaining databases, and keeping records.• Liaising with internal departments, answering calls, and making travel arrangements.• Managing internal and external correspondence on behalf of senior management.• Scheduling appointments, maintaining an events calendar, and sending reminders.• Copying, scanning, and faxing documents, as well as taking notes.• Preparing facilities for scheduled events and arranging refreshments, if required.• Ordering office supplies and replacements, as well as managing mail and courier services.• Observing best business practices and etiquette.
Key Skills• Advanced typing, note-taking, recordkeeping, and organizational skills.• Ability to manage internal and external correspondence.• Working knowledge of printers, copiers, scanners, and fax machines.• Proficiency in appointment scheduling software such as MS Outlook, as well as call forwarding.• Excellent written and verbal communication skills.• Exceptional interpersonal skills.
Job Role: Personal Assistant
Industry: Other
Salary: Negotiable
Required Skills
3 Years of Experience
Qualifications
• High school diploma or GED.• Certification in secretarial work, office administration, or related training.• 1-2 years of experience as a personal assistant would be advantageous.• Extensive experience in creating documents and spreadsheets, using office software such as MS Word, Excel, and PowerPoint.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81Mzk0MTMxMzM/c291cmNlPWd1bXRyZWU=&jid=375919&xid=539413133
2h
1
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Purpose of role
The position is responsible for the monitoring, administration and reporting on the various activities and processes in the IT department and its service providers.The duties include liaising with internal and external stakeholders.Perform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resources
Responsibilities
Administer, monitor and report on:Administer, Monitor and report on requests from and to Service ProvidersMonitor and report on Desktop support casesAdminister, monitor and report on ProcurementsAdminister, monitor and report on the office’s physical security systems (What are they supposed to do here?)Internal audits of hardware and softwareAssist with external ICT auditsDocument, implement and maintain processes with service providers according to SLA’sDocument, implement and maintain inter-departmental processes
REPORTING
Prepare monthly and ad hoc reports as and when requested
QUERY RESOLUTION
Attend to queries or inquiries within the required timelinesProvide assistance to internal clients and service providers where necessary
INNOVATIVE & TEAM PLAYER
Be able to work independently with minimal supervisionBuild and maintain supportive relationships both internally and externally
RELATIONSHIP MANAGEMENT
Build and maintain positive relationships with all clients and service providersBuild and maintain supportive relationships with teams internallyEnsure that all communication sent internally and externally is dealt with p...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTE3NjI4OTA3P3NvdXJjZT1ndW10cmVl&jid=1303657&xid=3517628907
2h
1
SavedSave
Our client is looking for an Administrator / Data Capturer. to join their team in Midrand.
Duties and Responsibilities:Gathering invoices, statements, reports, personal details, documents and information from employees, other departments and clients.Scanning through information to identify pertinent information.Correcting errors and organizing the information in a manner that will optimize swift and accurate capturing.Creating accurate spreadsheets.Entering and updating information into relevant databases.Ensuring data is backed up.Informing relevant parties regarding errors encountered.Storing hard copies of data in an organized manner to optimize retrieval.Handling additional duties from time to time.
Key SkillsGood command of English.Excellent knowledge of MS Office Word and Excel.Strong interpersonal and communication skills.Ability to concentrate for lengthy periods and perform accurately with adequate speed.Proficient touch typing skills.
2 Years of Experience
Qualifications
High school diploma.1 year of experience in a relevant field.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85OTQ3ODg1NzM/c291cmNlPWd1bXRyZWU=&jid=376198&xid=994788573
2h
1
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PURPOSE OF THE ROLE
To receive and perform quality assurance on documents and assessment of claims for legitimacy based on the specialized requirements of the role.To initiate all new claims received on the operating system used by Salt Employee BenefitsTo follow up on behalf of members on all outstanding claim paymentsTo deal with member queries and advise members on fund benefit structure and benefitsTo act as a liaison between the members of the Fund and Fund’s other service providers (funeral benefit administrator, Section 37C Investigators, Trust Fund Administrators, Tracers) in receiving claims and ensuring that they are processed timeously.
Walk in Members
Receive members and help them with submission of claim.
First ensure that the member is a member of the FundEnsure that the member is not still employed in the industryCheck that the contributions are up to dateCheck that all claim documents are available:
Claim documents are completed, signed and stamped by both employer and memberCopy of ID is available and clearCopy of bank statement is available and clearValid Tax number for the member
Advise member if there are any discrepancies regarding the membership or any of the above.Help member to understand what the member needs to do.
Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund)
Ensure that the member’s claim has the necessary documentation and attachments according to type of claim.Escalate claims that are outside the service level agreement.
Advise members who come to enquire about their membership on their statusWhere a member has shown proof that they were employed and the employer has not paid, refer to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Provide a daily report to the manager for consideration and review.
Reporting and Admin
Submit daily and weekly reports.All claims and documents to be uploaded and indexed on Everest/EPIC system used by Salt.
Relationship Management
Strictly adhere to the rules and policies of the Fund, legislation, administration procedures and service level agreements.Maintain and improve quality results by adhering to standards and guidelines; recommend improved procedures.Attend internal and external training required.
Time Management
Excellent time ma...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODYxODIxOTU2P3NvdXJjZT1ndW10cmVl&jid=1345337&xid=1861821956
2h
SavedSave
OFFICE
ADMINISTRATOR / RECEPTIONIST
FULL-TIME
- PERMANENT
We
are seeking a motivated and talented Office
Administrator/Receptionist
to join our team. This position offers an opportunity for a young and
energetic individual who enjoys being the face of the company and a
team player.
RESPONSIBILITIES
Front
of house / Reception
Professionally
meeting and greeting of visitors. Ensuring all visitors are
comfortable and are directed to the correct department for scheduled
meetings.Answering
all incoming calls to the switchboard and directing calls to the
correct employee.Taking
and conveying messages accurately to the relevant employee,
responding to emails.Offering
basic telephonic support and query management.Maintaining a
clean and neat reception area.
General
Administration
General
Administration will include but not be limited to scanning and
emailing of documentsUpdating
filing and recordsDiary
management of senior managementBooking
accommodation and flightsBooking
meeting room facilitiesTime
keeping for staff
Ad hoc duties
REQUIREMENTS
Minimum
2 years in office administration
Minimum
2 years in a client /customer facing role or reception
Diploma
in Office / Business Administration (preferred)
Computer
literate
TO
APPLY
Send
a detailed CV together with copies of supporting documents IN
A SINGLE PDF FILE
to pumela@ibco.co.za
Please
state on the subject
line ‘
OFFICE ADMINISTRATOR APPLICATION’
CLOSING
DATE: SUNDAY
09
JUNE 2024
5h
Are you a dynamic, well organised, administrator? Capable of running the office ~ providing general office, systems and sales support to the business. Can you effectively assist in the smooth running of the company?Reporting to the General Manager, with a dotted line to the Procurement and Systems Controller, Service Manager & Finance Manager.Job Requirements:- Good interpersonal skills and to be able to work seamlessly within a small team;- Should have an analytical mind and be computer literate;- Must have an organised approach and be an accurate data capturer;- Able to multi-task and comfortable to work under stress;- Personal and presentable and able to act as a PR agent for the company.- Must be innovative and self- reliant and contribute to the effectiveness of the company.Profile & Experience:- Minimum of 5 year’s experience as in office support roles;- Exposure to accounting packs essential;- Tertiary education in a related field an advantage;- Should be fully conversant with Microsoft office suite of programs and particularly Excel;- Drivers license;- Willingness to join a small dynamic team in growing the business.Main objective:Provide support to the company's Stock Management and Equipment Services functions, with high emphasis on accurate data capture, also day to day office administration. Due to dynamic growth plans of the company, activities may vary over time, but will currently include the following (amongst others):Admin- General administration and filing- Reception and Front Office- Travel logistics, subsistence management for teams- Time sheet and job card tracking- Data capturingLogistics- Manage Courier logisticsProcurement- Office Supplies ProcurementProject Management- Job Progress Tracking- Quotations- Workshop co-ordination and House KeepingStock control- Stock forecasting- Stock level checks- Stock returns- Tracking and support- Warehouse tracking- Managing all incoming calls- Maintaining, ordering and distributing office supplies as needed- Pack and Unpack stockEMAIL CV to: admin@merand.co.za***Only shortlisted candidates will be contacted***
4h
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Payroll Administrator needed in Pretoria - MUST HAVE EXPERIENCE ON SAGE 300 PEOPLE SYSTEM
Responsible for preparation and processing of the monthly and hourly payroll from capturing of new employees, shifts worked, leave, terminations, etc.
Maintain payroll documents and personnel files
Importing, balancing and checking of hours and shifts
Importing transactions
Update and maintaining leave and personnel files
Ensure correct deductions, Allowances and benefits
Correct payments of salaries and income tax
Issuing UIF Certificates and Certificates of Service
Correct and timeous payment of remuneration
Corresponding with line managers queries timeously
Confidentiality and security of personal information
Confirmation of employment
Ensure prompt and accurate reconciling of salary variance report
Ensure personal documents of all employees are correctly filed
Comply with all Company policies and procedures relevant to salaries and procurement
Monthly reporting to managers, or as needed
QUALIFICATIONS/EXPERIENCE
Sage 300 People - Not negotiable
Excel - Advance
Matric
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTU1OTYyMzg4P3NvdXJjZT1ndW10cmVl&jid=377734&xid=4155962388
2h
1
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ADMINISTRATION CLERK
Introduction:An underwriting company located in Pretoria East is seeking an eager and dynamic Administration Clerk with experience in an administrative role to join their team.
Experience and qualifications required:Experience• Two years experience in office administration
Qualification• National Senior Certificate
Languages• English and Afrikaans Communication:
Other• Own transport
Competencies and characteristics: • Proficient in Microsoft Office Suite• Eager to learn• Strong organisational skills
Duties and responsibilities:• Capturing of policies• All administration of refunds• General office administration• Personal assistance functions for the managing director• Aiding the financial director and financial administrator• Backup phone duty• Assisting the claims department with general administration
RemunerationMarket related
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDcyODU0MTg/c291cmNlPWd1bXRyZWU=&jid=1303635&xid=147285418
2h
1
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The role of the debtor’s clerk is primarily to ensure that the company recovers from its debtor’s money that is owed to it.
The tasks involved will also include sending statements to debtors, resolving queries that the debtor may have with items on his/her statement, liaising with business units that sell to the debtor and communicating directly with the debtor concerned.Responsibility:•Creation and posting of customer invoices on ERP system within the defined deadlines
•Allocating receipts on cash books to the relevant customer invoices on the ERP system
•Extracting aged analyses weekly and reconciling to the G/L balances
•Attend weekly aged analyses meetings and provide feedback on outstanding balances
•Maintaining and filing of records in accordance with good governance principles and legislative requirements.
.•Follow up on outstanding debts and ensure their proper and timely recovery.
•Any other duties as may be required from time to time to properly execute the job purpose.
•Creation of Debit order runs on a weekly basis.
•Administrative functions –Creating invoices, billings, credit notes etcJob Reference #: https://link.jobjack.co.za/?jobId=c1e7b993-a34c-4a
2h
1
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Employer: Recharger
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal. Recharger is proud to have been voted the best prepaid electricity meter supplier in SA for the fourth year running. Recharger prides itself by offering clients 24/7 vending of electricity coupons, 365 days call centre support and being the leading vending network in South Africa. As a market leader in the industry, Recharger is looking to bring in talent to further enhance its growth and operational capabilities a Customer Support Agent position has become available within the support centre.
Responsibility:The successful candidate should possess the following:
• Ability to efficiently engage with clients on general queries and support via email, WhatsApp and telephonically.
• Accurate capturing of client registration forms, and registration of pre-paid electricity meters
• Effectively provide clients with Municipal Electricity tariff rates
• Attention to detail.
• Ability to multi-task and ensure all queries are managed and resolved timeously.
• General administrative duties
• Ability to effectively work within a team as well as alone.
• Ability to work effectively with minimal supervision.
Candidate Requirements:
• Matric
• Must be computer literate.
• Customer service / call centre / general administration experience
• Ability to work weekends, public holidays and shifts.
• Clear Credit and Criminal Record
Required Skills:
Customer Service Agent – 1 year or less
Administration – 1 year or less
Market related salary with company benefits
Job Reference #: CustomerSupport070923 Consultant Name: Recharger Recruitment
2h
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