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Wisdom Talent Solutions
Selling for 2+ years
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What you’ll do:
Develop and maintain reliable, fast, secure and highly available hosting infrastructureMaintain existing LAMP hosting customer infrastructureMaintain and expand configuration management systemsTechnical point of contact for premium hosting customersForm part of a highly skilled and autonomous teamTranslate customer requirements into robust innovative solutionsCollaborate with diverse tech teams and customersProvide after hours on-call support on a rotational basisActively participate in continuous improvement within the team
Requirements
The right candidate:
Is passionate about quality and high standardsUnderstands the false economy of interim solutionsIs able to say the words "I don't know" and “I messed up” and have said both at least onceClearly understands the challenges of data loss and has a successful track record of preventing itDemonstrates passion for technology to serve operational and client requirementsDemonstrates passion for optimal systems and simple proceduresHas a strong sense of ownership and getting on with the jobIs tenacious in troubleshooting problemsUnderstands and contributes to the power of a cohesive team
Qualifications and Experience:
5+ years with a successful track record in Linux server administrationProficient at different scripting languages (bash, python)Experienced in at least one automation tool (we make use of Puppet)Experience as the last point of call for escalationsAdvantageous:
Linux certificationsAgile methodologyHelpdesk or technical support experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTg2NjAxODA2P3NvdXJjZT1ndW10cmVl&jid=371075&xid=3586601806
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KEY COMPETENCIES
Have excellent problem-solving skills to identify any issues or problems and assess the severity of the problem, determine an appropriate approach to solving problems, develop plans for implementing solutions etc.Have good verbal and written communication skillsHave a high level of client service orientationBe self-driven and have high energy levelsBe organized and assertiveBe a logical thinkerBe able to work independently with a high level of responsibility
KEY PERFORMANCE AREAS
Support the production environment, upgrade, security management, disaster recoverySetup and configure the Production, SIT and Dev environmentsImplement and maintain associated system configurationsProvide support function to internal teams and clientsExtensive troubleshooting experience with software solutionsEnsure that communication channels are established with all clients at a technical levelInvestigating production related queries as raised by business or external partiesEnsure that adequate testing has taken place before implementing new systems or changes to existing systemsEnsure that periodic tests are executed at the DR siteEnsure that failover procedures are documented and kept up to dateEnsure that all technical documentation is maintained and product enhancements periodically reviewedEnsure effective monitoring systems and the building of tools, dashboards and automated processes to empower the product and organizationalTest any new system releases / upgrades from Development or Service ProvidersEnsure that a testing schedule and procedure is availableSystem Maintenance (Production and Test)Be the SME for the hosted service
RESPONSIBILITIES
Strong written and spoken communication skillsAnalytical and logical problem-solving skillsProvide support to customer via excellent written and spoken skillsProvide process enhancements and recommendationsResponsible for recurring system changes on the environmentsProvide solid technical foundation to/across all of our customer environmentsProactively manage the customer environmentsEnsure that all incidents are logged and effectively managed, resolved and escalated if necessaryIdentify trends across customer base and feedback observations and assessmentsRevision of technical documentation and specifications as part of troubleshooting process and contributing to the Knowledge baseDetailed investigation and analysis of incidents which might include, but is not limited to:
Analysis using tools like SQL Profiler, Network sniffers and Windows Performance MonitorT...
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The client is a leading South African PCI DSS Level 1 Payment Service Provider that offers a comprehensive suite of multi-channel payment processing services and PCI consulting across Southern Africa.
KEY ROLES AND ACCOUNTABILITIES:
Develop T-SQL stored procedures and functions to implement business logicDevelop regression tests to test T-SQL codePerform database performance optimisationPerform application support on rotational basisBuild responsive web pages that provides a good user experience and uses efficient data transfer between front-end, service layer and back-end databasesUse AngularJS to develop reusable front-end componentsAnalyse requirements and provide estimates on new deliverables
KEY REQUIREMENTS & EXPERIENCE:Microsoft SQL Server
Solid experience with T-SQL programming writing stored proceduresExperience debugging stored proceduresExperience identifying and addressing query performance issues• Experience with processing bulk datasets (100000+ rows daily) into large databases (50million+ rows )Experience with Analysis Services would be advantageous
Front End
Solid experience building and debugging responsive web applications using ASP.Net MVC, AngularJS, Bootstrap
Back End
Experience developing WCF SOAP or RESTful services using C#
Visual Studio
Experience using git and merging between branchesExperience using Azure DevOps as a developer, with exposure to build and deployment pipelinesExperience debugging multi-tiered applications CORE COMPETENCIESBe a Team playerHave an keen eye for detail and the want to do it right first time roundAbility to work under pressure and tight deadlines and deliver on time• Ability to interact with various technical, administrative and management staff internally and externallyWilling to work overtime should the need arise QUALIFICATIONSBachelor Degree in Information Systems/ Information Technology/ Computer Science.
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We’re looking for a number of talented Openstack Infrastructure Engineers to help us build, manage and scale our Openstack compute and storage infrastructure. We are looking for both senior and intermediate engineers. Experience in building Openstack infrastructure from the ground up will be a distinct advantage, but is not an absolute requirement. Our Openstack team works remotely and currently has team members in UTC-8 (PST) and UTC+2.
Requirements
The strengths and experience we’re looking for in potential team mates:
Experience (extensive for the senior role) in open source based infrastructure systems management.Openstack implementation and management experience is a distinct advantage.Strong networking skills, with Juniper being an advantage.Able to communicate clearly and concisely, particularly should things not go quite according to the system availability plan.Skilled at proactively and hugely reducing the likelihood of the aforementioned plan situation - think SRE and avoiding data loss no matter what.Adept at systems thinking, modern IT infrastructure approaches (eg. Infrastructure as code) and applying devops practices to infrastructure management.Gets the difference between “done” and “97% done” and the potentially significant costs of the latter.Experience in virtualization and other cloud technologies at scale will be an advantage.
Our current tech stack and tooling includes Ubuntu Linux, Ansible, Openstack, Ceph, Terraform, Rundeck, LXC, Nspawn, Keycloak, Prometheus, Grafana, Elastic, Gitlab, Jira and more. Experience with a reasonable number of these or similar will be important. Even more important is your ability to use these and similar tools to innovate, solve complex IT infrastructure problems and to do this as a strong team player.
We are looking for talented engineers for these roles and salary will be negotiable, commensurate with your skills and track record.
Our Openstack and Ceph infrastructure is still in the early stages and so a meaningful opportunity exists to be part of engineering and growing a significant infrastructure project.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTE4MTgyNzczP3NvdXJjZT1ndW10cmVl&jid=371073&xid=1518182773
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JOB PURPOSE:The main purpose for the job is to:Monitoring of real time EFT processing and online transactions processing. Identifying and reporting on serviceimpacting issues affecting the production environment, together with the company's products, networks andapplicationsA clear understanding of the operational environment, an acute sense of urgency and the need to communicateaccurately and timeously whilst ensuring near 100% uptime is maintained are key requirements
KEY JOB FUNCTIONS:• Assist Team Leader to maintain high levels of action, quality and precision, and a delivery focus.• Required to complete daily shift tasks• Ensure escalation is done promptly to the correct Support department with minimal downtime• Work with other departments to solve and close current problems where applicable• Communicate and assist team Leader on the status of outstanding internal/external issues andcommunicate these with all parties concerned.• 1st line troubleshooting and problem solving for internal and external clients as well as serviceproviders where applicable.• Ensure all necessary tickets/incidents are logged and assigned to relevant support department.• Ensure root cause and resolution analyses are included and updated in all Incidents being updated.• On the job training and knowledge sharing requirements are brought to Team Leader’s attention.• Ensure all Checklists are up-to-date and information is captured accordingly.• Fulfil ad-hoc requirements that may arise and are not specifically listed above.• Provides ongoing support to colleagues• Understand the real time framework• Communications: Written/verbal• Batch Processes File transmissions
CORE COMPETENCIES:• Personal drive to improve him/herself, the team, processes and ultimately client service• Good communication skills both internally and externally (to Clients)• Understanding of systems monitoring• Understand the EFT Switching environment• Understand the Batch processing environment• Understand the different file movement protocol (SFTP, XCOM, CD etc.)• Have an understanding how to identify alerts and the process behind them, fixing where possibleand alternatively escalating these alerts where required.
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MAIN PURPOSE OF ROLE:
To deliver a project’s business analysis scope as well as assist the product team to clarify, design and develop functional and non-functional features for the company’s products and customer solutions.
KEY JOB FUNCTIONS:• Pre-Sales Analysis /Product Support:
Work with the relevant Product Manager to elicit accurate and comprehensive product roadmap/backlog requirementsWork with the relevant Product Manager and Account Manager to analyse client requirements to determine scope and effort in support of the client commercial engagementComplete modelling, including providing Product Manager with input to business caseDo product demonstrations and provide sales support
Business Requirements Analysis:
Work closely with external and internal stakeholders to analyze their objectives and clarify the stakeholder needs or problem/opportunity statementFacilitate requirements, analysis/discovery sessions and design workshops to discover information related to the process or requirements from business stakeholders, so the requirements represent their needsWork with Project Manager to elicit accurate and comprehensive functional and non-functional requirements from project stakeholders (including Product Manager, Account Manager and Architecture)Participate in the planning and prioritization of project scope requirements with stakeholdersExamine existing and/or create new business processes including understanding data flowsPrepare of user stories and prototype mock-ups for new services and enhancementsUndertake stakeholder analysisIdentify and clarify constraints and work closely with external and internal stakeholders to design and implement the best possible solution within these constraintsAnalyze and translate requirements into specifications that are used by architects, designers, developers and testers to build and test a software solution
Development:
Translate business requirements to functional and non-functional requirements for the Development TeamCreate and update the following sets of documentation: Feature documentation and Release Notes in support of client UAT as well as Production deployments
Internal & User Acceptance Testing:
Assist the tester(s) – as required – with the translation of the business requirements documentation into the relevant test scenarios and test cases and the review of these test plansPromote the quality of delivery by validating and verifying that the delivered functionality meets the requirements – during internal testing (prior to UAT)Assist with the validation and prioritization of test results and defect resolutionAs requi...
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Our client is a web hosting company of approximately 300 people, with teams in Cape Town (head office), Johannesburg, as well as Canada, Ukraine and India. We see ourselves as business enablers, stimulating the economy by helping the business mass market to interact and transact online.
Are you eager to continually deliver improved customer value and internal efficiency by helping to develop quality, innovative software? Our software engineering & product team could use your skills, passion and experience to develop solutions that will help keep thousands of websites online.
We are passionate about frequent, iterative delivery of high-quality software and aim to build lasting solutions using Agile principles and the latest technology. We work together in self-organising teams that take full responsibility for their part of our ecosystem and require an understanding of agile development philosophies. The team is based at the company’s head office in the Tygervalley area in the Western Cape.
As Scrum Master, you will form part of a team that will be responsible for: the development, integration and maintenance of bespoke and 3rd party web applications; providing innovative tools and ensuring a seamless, intuitive hosting experience to our customers. As Scrum Master you will be a servant leader, custodian of the team’s Scrum Process, coaching and mentoring the teams in the Agile mindset, weaving Continuous Improvement thinking into their efforts to deliver quality incremental changes to the product.
Overall disposition
The ideal candidate will have a passion for:
Mentoring (Team members as well as other Scrum Masters)Optimal systems and simple proceduresAgile development and a self-organising team environmentSharing ideas and innovationCollaborating to achieve resultsEffective communication and conflict resolution
Responsibilities
Ensuring the team lives AgileChampioning self-organised and cross-functional teams.Working with the team to remove impediments to delivering the next increment.Assisting with reporting, progress tracking, internal and external communication to improve transparencyProviding support through servant leadershipFocus more on practical implementation rather than theory
Requirements
Required Skills/Qualifications
Experience working in a Scrum Master role for a minimum of five years +Expert knowledge of AgileProven track record of regular incremental delivery within a complex environment, multiple platforms and internal system dependenciesJIRA experience will be advantageousOne or more related certification...
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KEY JOB FUNCTIONS:
Daily tasks
Enhancing existing systemsMaintenance on existing systemsRotational support (office hours and after hours)
Microsoft SQL Server
Writing new codeUnderstanding and changing existing codeDebugging and resolving issuesExperience doing performance troubleshooting
Visual Studio
Creating and maintaining SQL Projects with inheritance/dependenciesMaintaining web applications using ASP.Net FrameworkBe proficient in C#Experience debugging applications
Azure DevOps
Using git as source code storageExperience creating build and release pipelines would be advantageous
CORE COMPETENCIES
Be a Team playerHave an keen eye for detail and the want to do it right first time roundAbility to work under pressure and tight deadlines and deliver on timeAbility to interact with various technical, administrative and management staff internally and externallyWilling to work overtime should the need arise
QUALIFICATIONS
Bachelor Degree in Information Systems/ Information Technology/ Computer Science.
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You have strong JS skills, experience with modern tech-stacks understand the full life-cycle of web and/or mobile app development.
Key Skills:
Love coding
Knowledge and profound experience in JavaScript (ES2015, ES2017)
Key interest in the future of JavaScript
Requirements:
Degree in BSC/Diploma in relevant similar field5+ years in Javascript2+ years Angular OR 1+ years React experience2+ years Node.js3+ Years React Native Mobile App developmentPWA Development (Bonus)Deep understanding of Node.js environment: understanding event-loop, knowing native modules API, Streams, EventEmitter, etc.Understanding scalability and how to deploy an application to different environmentsIntermediate experience with at least one Database (RDMS/ NoSQL)A strong interest in development and open source in general
Role description:
Leading / working in a team on javascript related projects to build out front-end web applicationsContinuous research on new Javascript APIs ( ES6/ES7)Run technical workshops with team members for up-skilling.Provide effort estimates for project quotes
Guarantee the technical feasibility of UX/UI designs.Optimize applications for maximum speed and scalability.Understand asynchronous request handling, and partial page updates
Beneficial:
Unix shellAWS (EC2, S3, Beanstalk, Lambda)Modern Tech Stack ArchitectureContinuous Deployment processExperience writing tests for front-end or backend
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MjE3Mjc5NzI/c291cmNlPWd1bXRyZWU=&jid=371084&xid=621727972
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About the role
We’re looking for a number of talented Hosting Platform Engineers to help us build, manage and scale our customer content hosting platforms.
If you love all things Internet, HTTP, -rwxr-x-r-x, IaC and open source in general, you could find a meaningful opportunity at xneelo. If you are after autonomy, mastery and purpose, come and chat with us. If you find a powerful sense of achievement in putting your skill and personal strengths into action to deliver customer value through world class Web application hosting platforms, then we really want to chat to you.
Location: Remote or Cape Town, South AfricaTime zone: UTC to UTC+3
Requirements
We have two areas of need:
Ensure ongoing performance, scalability and features of the current large scale hosting platform.Build our next generation Web hosting platform.
The strengths and experience of what we’re looking for will largely be common across both these areas:
Extensive experience in largely open source based infrastructure systems management.Able to communicate clearly and concisely, particularly should things not go quite according to the system availability plan.Skilled at proactively and hugely reducing the likelihood of the aforementioned plan situation - think SRE and avoiding data loss no matter what.Adept at systems thinking, modern IT infrastructure approaches (eg. Infrastructure as code) and applying devops practices to infrastructure management.Gets the difference between “done” and “97% done” and the potentially significant costs of the latter.Experience in Web hosting at scale will be an advantage.
Our current tech stack and tooling includes Debian Linux, Puppet, Ruby, Jenkins, Apache, Nginx, Proxmox, Openstack, Ceph, Terraform, Docker, Elastic, Gitlab, Yodiz and more. Experience with a reasonable number of these will be important. Even more important is your ability to use these and similar tools to innovate, solve complex IT infrastructure problems and to do this as a strong team player.
Ensuring our current hosting platform continues to play a pivotal role in creating raving fan customers remains a challenging objective and puts even the most seasoned systems engineer through their paces, giving them a strong sense of purpose in their role.
Building our next generation hosting platform will appeal to those who already have good skill and experience in modern infrastructure approaches and have not yet had the chance to see these skills really put to work in building large scale environments, with the highest quality and performance outcomes at play. This is an opportunity to get involved on a significant project while still in the formative stages.
We are looking for talented engineers for these roles and sal...
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Keys to This Role
Work as a key pillar of an empowered product team. Establish, communicate, and implement engineering and development policies, practices, standards, and security measures to ensure effective and consistent operations.
Qualification, Skills, and Experience
Experience designing and implementing high-volume, low-latency, distributed transaction processing systems to the highest standards for security and complianceHas been part of a payments team that has implemented card, bank, or mobile money API's at scale, and can show a demonstrable understanding of the nuances involved in supporting themStrong understanding of technical architecture and performanceUnderstands that the correct answer to "Microservice or monolith is 'it depends?' Strong Javascript skills - including node-expressExperience building multiple high-traffic Express API's deployed in productionExperience doing the above in AdonisJS is a plusStrong ability to take a problem, break it down into its component pieces and solve the problemCuriosity and versatility. You do not identify as "I only do XYZ job" and are ready, willing, and even eager to try new things and try your hand at different parts of the tech stack.Experience working on front-end, back-end, mobile, and DevOps is a plusExcellent collaboration, communication and teamwork skillsRespectful in all interactions - internally and externallySmart, good to work with, and gets things doneCritical thinker, who is highly self-directed and brings a sense of ownership to everything they do
Our stack
Back-end: ExpressJS (Redis for caching and message queuing)Web: ReactMobile: React NativeIVR, USSD, SMS: Using telephony and messaging API's like Africa's Talking, Twilio, etc.
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Purpose of the role:
Creative, analytical, driven and energetic in pursuit of designing and building scalable applications with focus on functionality, security and reliability of the tech stack.
Duties and Responsibilities:
You'll be architecting and implementing backends and their interactions with various data stores and other APIs to enable cutting-edge SV startups to do what they do best.You'll be deploying your software using industry standard tooling like Kubernetes clusters, Lambda functions.You'll be expected to care deeply about security in everything you do and to constantly raise the baseline of how we defend our user's data against external threats and themselves.Your implementation will not end with your code, but with a container running in an environment.You'll be implementing robust automated test suites to ensure high quality and low failure rate ofdelivered code.You'll be working DevOps style to make sure Defence-in-Depth principles are followed and containers are as secure as humanly possible.You will have huge creative freedom and ability to influence the project, so you will take ownership and responsibility for what you do.Build relationships with developers in Poland,San Francisco, Cape Town and Brazil.Design and develop new back-end servicesFocus on coding and debuggingBuild clean and structured code and librariesResearch new tech that will benefit the team, project or clientIntegrate user facing elements developedCommunicate effectively with the team locally and internationallyProvide insight and contribute to software design and architecture
Skills:
Requirements and Experience:
Independent efficient problem solving, but also being an excellent team playerBachelor Degree with a quantitative/technical major. Brownie points for ComSci gradsGood command of English, written and spoken10 years development experience. Our core back-end stack is Node.js. So at least 2 years experience using Node.js preferably with Nest.js and TypscriptHigh attention to detailExpertise in at least one backend technology e.g. Java/.NETStrong ability to clearly communicate concepts and ideas to team members as well as clients.Good practical knowledge of at least one database system, e.g. PostgreSQL/MongoDB,Experience in creating well-designed APIs,Experience in utilising good security practices,Readiness to learn and expand your skill set as required by ongoing projectsExperience in the following will be beneficial:Hands-on experience with Node.js and TypeScript,Proficiency in PostgreSQL or MongoDB,Familiarity with Docker/Kubernet...
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Overall disposition
Strong work ethic, self-motivated with a strong team spirit;
Excellent multi-tasking skills;
Quality driven;
Strives to create optimal systems and simple procedures;
Cool under pressure;
Enjoys initiating and sharing ideas with a strong ability and passion to mentor others;
Prefers agile development and a self-organizing team environment;
Ability to communicate well with both technical and non-technical staff;
No compromise attitude towards system security and stability;
Is a servant leader.
Responsibilities
The ideal candidate will have experience with, and a keen interest in financial systems. You will pride yourself in accurate results following standard accounting practices. You should be willing to learn and work with new technologies to serve operational and stakeholder requirements. This role’s focus will be on the following:
Monitor in house developed and 3rd party financial application ecosystem.
Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues.
Translate user stories and use cases into functional applications.
Design, build, and maintain efficient, reusable, and reliable code.
Ensure the best possible performance, quality, and responsiveness of applications.
Integrate financial systems.
Automate business processes.
Help maintain code quality, organization, and automatization.
Requirements
Technical Requirements
Proven ability in delivering high-quality software within an agile environment.
A minimum of 10 years working in a software development environment.
Be proficient in C#, ASP.NET Core, .Net Framework, ASP.NET MVC, Web API, Blazor and MS SQL with a good knowledge of their ecosystems.
Skill for writing reusable libraries.
Experience with popular web application frameworks.
Proficient understanding of code versioning tools.
Have a good understanding of software testing concepts and techniques.
Be well versed in software engineering tools and best practices (SOLID, OOP, SDLC).
Extensive experience with unit testing and integration testing.
Experience with microservice architecture.
Qualifications
BSc or BTech majoring in Computer Science will be advantageous, however, your ability to demonstrate your in-depth understanding of the web technologies and sound software engineering practices will trump...
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We are passionate about frequent, iterative delivery of high-quality software and aim to build lasting solutions using agile principles and the latest technology available. We work together in autonomous teams that take full responsibility for their own part of the ecosystem and require commitment to and understanding of the Agile (Scrum) development philosophy.
As Software Developer, you will form part of a team that will be responsible for the maintenance of in-house developed and 3rd party web applications, ensuring a seamless, intuitive hosting experience to our customers.
Overall disposition
The ideal candidate will have a passion for:
A willingness and ability to work with PHPA willingness to work with legacy systems that are not well documentedContribute to the documentation of legacy systemsProblem solving and continuous improvementProficient at troubleshootingTechnology to serve operational and client requirementsProgramming, open source Technologies and IT in generalOptimal systems and simple proceduresAgile development and a self-organising team environmentSharing ideas and innovationMinimum of two years work experience
A high proficiency in the following
Web development (Ruby and/or Python)MySql and/or PostgresLinux/Unix operating systemsAgile development practicesEnglish with a good comprehension of the languageDocker
Responsibilities
Continually drive process and technical improvements within the ordering and billing teamIn collaboration with the Product Owner and stakeholders, understand the needs of the customer in order to resolve operational friction points and deliver innovative, robust solutionsSupport the legacy systems that form part of the productParticipate in all aspects of the software development processIntegrate 3rd party applications into the hosting environment
Qualifications
BSc or BTech majoring in Computer Science will be advantageous, however your ability to demonstrate your in-depth understanding of the web technologies and sound software engineering practices will trump a formal qualification.
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We are seeking an experienced Information Technology leader with Operations and Delivery experience to drive the implementation and support of our operating requirements ensuring alignment to service monitoring, availability and health. Aligned with the 24x7 operating environment, this role will also broker the implementation and management support of a new Operating Model across the Command Centre space. Success for this position is measured in the delivery of the IT Operations capability in the eyes of our customers and internal stakeholders, developing strong product, process and technical acumen within the team and driving iterative improvement.Responsibilities Include
Drive integration activities across the Command Centre and support the next generation Command Centre Operation ModelWork across functional teams, design, implement and maintain critical procedures utilised by Service Delivery, Major Incident and IT Operations functionsResponsibility for communication during incidents, driving escalations, investigation and resolution of incidents, ensuring outage updates are timely, accurate and of high qualityProvide recommendations on troubleshooting and other technology improvements to quickly resolve incidents, ensuring infrastructure and application stabilityContinuous development & daily management of service quality, focused on increasing customer satisfaction via reduced meantime to restore service, increased data quality and comprehensive notificationUtilise continuous improvement methodologies (e.g. ability to quantify impact, increase productivity, shorten feedback loop etc.) to improve service deliveryMaintain communications and coordination between internal and external service providers to maintain situational awareness at all timesFoster relationships with all customers, internal teams and end users becoming a champion of user satisfaction.Drive regular meetings with Business Units and Support Units on IT incidents and IT problems.Drive changes across department to improve on application and infrastructure availability and service targetsWork with the Management Team to promote the up-skilling of talent, radically increasing Command Centre value and drive a positive culture aligned to our valuesDay to day management of the Command Centre teams, including but not limited to staff development and training, setting and reviewing of KPA’s and KPI’s, conducting periodic performance reviews, preparation and maintenance of shift rosters, maintaining a capable and competent team whilst ensuring positive morale and an enjoyable yet challenging work space for the team
Behavioural Attributes
Provide amazing experiences to both internal and external customers by seeing the big picture, understanding their ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTM3MzcwMDIzP3NvdXJjZT1ndW10cmVl&jid=374717&xid=1937370023
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Job description
Our client is a web hosting company of approximately 300 people, with teams in Cape Town (head office), Johannesburg, as well as Canada, Ukraine and India. We see ourselves as business enablers, stimulating the economy by helping the business mass market to interact and transact online.
We are in the process of overhauling our existing web platform, designing new products, and scaling the Experience Design Discipline within our organisation. We are looking for an energetic, inspiring and seasoned UX designer with a proven track record in designing and improving web applications.
As a senior UX Designer you will:
Work closely with the UX lead and UI lead, as well as the greater team to realise our vision, mission, and values through inspiring customer-centric designs.Partner with our product team, stakeholders and customers to design solutions that achieve customer and business objectives.Facilitate discovery workshopsCreate user journeysCreate low-fidelity wireframes & high-fidelity prototypes and UI designsConduct user research and present findingsAssist in managing our growing design system
Skills and Attributes:
User-centred design experienceExpertise in UX design and research software such as: Figma, Optimal Workshop, and HotjarProduct and competitor researchData analysis & working with Google analytics are a plusExcellent communication skills that will assist you in presenting concepts and ideas in a way that’s simple to understand, working with cross-functional teams including product development and the contact centre.A flexible approach as you’ll be required to work on a diverse range of projectsAbility to work in a fast-paced environmentBasic HTML5 & CSS3 are a plus
Requirements
Qualifications & Experience:
3 years plus experience as a UX DesignerA diploma or equivalent in the design fieldA portfolio of work done to date
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjQ3NjAzNDU5P3NvdXJjZT1ndW10cmVl&jid=375221&xid=1247603459
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Keys to This Role
Work as a key pillar of an empowered product team. Establish, communicate, and implement engineering and development policies, practices, standards, and security measures to ensure effective and consistent operations.
Qualification, Skills, and Experience
Experience designing and implementing high-volume, low-latency, distributed transaction processing systems to the highest standards for security and complianceHas been part of a payments team that has implemented card, bank, or mobile money API's at scale, and can show a demonstrable understanding of the nuances involved in supporting themStrong understanding of technical architecture and performanceUnderstands that the correct answer to "Microservice or monolith is 'it depends?' ? "Strong Javascript skills - including node-expressExperience building multiple high-traffic Express API's deployed in productionExperience doing the above in AdonisJS is a plusStrong ability to take a problem, break it down into its component pieces and solve the problemCuriosity and versatility. You do not identify as "I only do XYZ job" and are ready, willing, and even eager to try new things and try your hand at different parts of the tech stack.Experience working on front-end, back-end, mobile, and DevOps is a plusExcellent collaboration, communication and teamwork skillsRespectful in all interactions - internally and externallySmart, good to work with, and gets things doneCritical thinker, who is highly self-directed and brings a sense of ownership to everything they do
Our stack
Back-end: ExpressJS (Redis for caching and message queuing)Web: ReactMobile: React NativeIVR, USSD, SMS: Using telephony and messaging API's like Africa's Talking, Twilio, etc.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTA4NTQzNjc5P3NvdXJjZT1ndW10cmVl&jid=375608&xid=3908543679
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