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Results for travel and tourism in All Categories in Western Cape
7
R 1,595,000
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Thibault Square is a modern and stylish apartment located in the vibrant Foreshore area of Cape Town. Heres why its an excellent investment for Airbnb hosting: Prime Location: This property is located on the 16th Floor. Situated in the heart of Foreshore, this property offers easy access to major attractions, business districts, and the V&A Waterfront. Guests will appreciate the convenience of being close to the city center, restaurants, and entertainment venues. Stunning Views: The apartment boasts breathtaking views of Table Mountain, the harbor, and the city skyline. Imagine your guests enjoying their morning coffee while taking in these picturesque vistas! Modern Amenities: The interior features contemporary design, comfortable furnishings, and all the amenities needed for a pleasant stay. A fully equipped kitchen, high-speed Wi-Fi, and a cozy living area create a home-away-from-home experience. Monthly Levies Includes: Water Usage Electricity Usage Security Pool Usage Gym Usage Parking: This unit does offer paid underground parking, but it is not an allocated parking. Rental Income: Currently generating a steady air bnb rental income of about - R19 000/month, - 20 nights a month, this property is a reliable source of cash flow. Cape Towns popularity as a tourist destination ensures consistent bookings throughout the year. Airbnb Potential: Foreshore is a sought-after area for travelers due to its central location and proximity to key attractions. As an Airbnb host, you can tap into the growing demand for short-term rentals and maximize your returns. Things to Do in the Area: V&A Waterfront: Explore the iconic V&A Waterfront, home to shops, restaurants, and entertainment options. Guests can take harbor cruises, visit the Two Oceans Aquarium, or simply enjoy the lively atmosphere. Cape Town International Convention Centre (CTICC): Business travelers attending conferences or events at the CTICC will find this location extremely convenient. Table Mountain: A short drive away, Table Mountain offers hiking trails and panoramic views of the city. Encourage your guests to take the cable car or hike up for an unforgettable experience. City Bowl: Foreshore is part of the City Bowl, which means guests can easily explore attractions like Companys Garden, Greenmarket Square, and Long Street. Investment Benefits: High Demand: Cape Town consistently ranks as a top travel destination, attracting both leisure and business travelers. Year-Round Bookings: Thanks to Cape Towns mild climate, theres no off-season for tourism. Potential for Capital Appreciation: Cape Towns property market has shown steady growth over the years. This property combines location, views, and rental income, making it an attractive investment for Airbnb hosting. Dont miss out on this opportunity...Levies: 2000Property Reference #: 114172455Agent Details:Virtual RealtyVirtual Realty45 North Oaks Estate, North Oaks AvenueNorth Oaks AvenueHout Bay7806
3h
25
R 6,800,000
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Escape to the Countryside, own your own peace of Paradise in the Garden Route. So youve been looking for an opportunity to escape the taxing rat-race?This might just be the end of your search. Create a lifestyle getaway, a beautiful family home for your loved ones or, just imagine, a fabulous holiday destination that caters for weekend travellers or long-term holiday makers. Be surrounded by blissful tranquillity while Blue Cranes dance in the distance.With the occasional Fish Eagle hunting the magnificent ebbs and flows of the majestic Gourits river, youll be at peace and unaware of the daily rush most have to endure.This farm has a splash of everything the heart can wish for. A beautiful valley leads down from the main home to the Gourits River floodplain where you can create your own private jetty, have access to the river for birdwatching, fishing, photography, some rowing exercise or simply to soak up the beauty that surrounds you. Youll be able to keep some livestock and plant your own herbs and veg.There is plenty of space and fertile soil at your disposal.For the serial Entrepreneur, this farm offers exciting possibilities in the tourism industry.The quant, well restored farm house is a great start.If not utilised for your own family and friends, imagine the demand for weekend and holiday guests.A smaller little building a few meters away from the main house can be restored and will open more possibilities for accommodating weary holiday makers seeking privacy, or an undisturbed and memorable getaway.With creative thinking and ingenuity, this fabulous 80 hectares can be transformed into a haven for young and old alike. The newly renovated main dwelling has a rustic, farmhouse personality.Large kitchen with old-school scullery, dining and living rooms compliment the three bedrooms and three bathrooms.Natural light fills the home, the interior freshly ventilated with clean, fresh ocean breezes when the sun becomes merciless outside. Consider this farm with an outside-the-box approach.Only your creative imagination is the limit. Call me, I will take you to inspect the surroundings at your leisure and convenience. No office hours apply !!Property Reference #: 112364035Agent Details:Ilana CoetzeeYour Property Choice - Dana Bay3 Malva road, Dana Bay, Mossel Bay, Western Cape 6510
4h
1
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Senior Bookkeeper Cape Town City
Our Travel/Tourism Client in Cape Town City is looking for a Senior Bookkeeper with 5-7 years plus experience as a Senior Bookkeeper
Min Requirements
Matric and financial certificates or degree advantageous
5 ++ years plus Senior Bookkeeping experience
Experience in Financial Reporting
Experience with Forex deals and the Tourism VAT act for Debtors
Experience with 0% exempts Invoices
Some Payroll experience when needed
Standard Bank Business Online advantageous
OneDrive and Teams experience advantageous
Experience in MS Office, MS Outlook, OneDrive/Teams, Advanced Excel, VIP Payroll, XERO, Dext & Sage Evolution
Must be able to work under pressure and handle the high volumes.
Information Gathering and Management
EXCELLENT IN SYSTEMS SOFTWARE
Precision and Accuracy
Responsibilities
Full Senior Bookkeeping to Balance Sheet & General ledger Management
Cash Management – Cashbook capturing bank and credit card statements and reconciling cash books monthly
Bank Reconciliation
Maintaining Fixed Asset Register in Excel, including recording Assets and Depreciation
Performing General Ledger and Balance sheet Reconciliations
Maintaining and reconciling general ledger accounts, ensuring accurate recording of financial transactions, and resolving discrepancies
Month-end recons and reconciling to General Ledger and maintaining supporting schedules
Full balance sheet recons of control accounts and accrual schedules
Financial Reporting & Budgeting and Forecasting - Assisting in the development of budgets and forecasts and monitoring actual performance against budgeted targets and providing variance analysis
Accounts payable and receivable - Full function Accounts Payable & Accounts Receivable (Tourism Act and foreign currency)
Managing & Recording Customer & Supplier Pre-Payments
Processing Invoices for suppliers and customers
Researching Invoice Discrepancies and invoice problems
Calculating and apportioning annual rates increases for tenants
Multi-currency debtors (USD and ZAR)
Audit support - Assisting with internal and external audits
Ensure all forex payments are followed up with the correct documents to the bank for processing and posting currency variances in the books
Tax compliance - Preparing and submitting VAT returns, EMP201, EMP 501 and other statutory returns
Vat audits and Monthly PAYE, SDL, UIF for payroll (small payroll)
Assist in payroll when needed
Apply online
Frogg RecruitmentConsultant Name: Quinton Wright
9h
3
R 480,000
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Want to live close to the sea??This great plot is situated within walking distance to the beachVery close to the Blue bay lodge in popular Blue water bay.Saldanha is situated in the middle of Langebaan and Vredenburg. Both areas boast shopping malls.Take the route 27 from Cape Town and drive north along the West Coast of South Africa. You can enjoy some serious bird watching and the magnificent display of wild flowers in the Spring. Tourism has been booming and house prices have increased by 12.1% so far this year.. The West Coast is ideal for travelers and wind-surfers.Property Reference #: CCLB-1759Agent Details:Ronelle CockrellCCH (Cape Coastal Homes / City Country Homes)Shop 9, Melcksloot Village, Cnr of Reese Road & De Beers Avenue, Somerset West, 7130
1mo
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Senior Bookkeeper - Green Point, Cape Town - Office
Based
Travel/Tourism
Salary R30
000
Criteria:
·
Matric
+ relevant financial diploma/degree
·
MS
Office, Outlook, Advanced Excel, VIP payroll, XERO and Sage Evolution, One
drive & Teams with FOREX
exp. working with USD$ and ZAR.5 - 8 years’ experience at a Senior Level
(Travel/Tourism exp. advantageous)KPA’s:Monthly Financial Reporting – Income statements and balance sheetMulti-currency debtors
(USD$ and ZAR) General Ledger
ManagementBudgeting and
forecastingAccounts payable and
receivable
·
Tax
compliance – VAT and Monthly PAYE, UIF, SDL for payroll.
·
Audit
Support – working with the Directors and External Accountants
Please email your CV &
Qualification to
Connect to our LinkedIn page - https://www.linkedin.com/company/career-dynamics-sa/
15h
3
R 530,000
SavedSave
R 530,000Property Details
Want to live close to the sea??This great plot is situated within walking distance to the beachVery close to the Blue bay lodge in popular Blue water bay.Saldanha is situated in the middle of Langebaan and Vredenburg. Both areas boast shopping malls.Take the route 27 from Cape Town and drive north along the West Coast of South Africa. You can enjoy some serious bird watching and the magnificent display of wild flowers in the Spring. Tourism has been booming and house prices have increased by 12.1% so far this year.. The West Coast is ideal for travelers and wind-surfers.
Property Reference #: 1519713Agent detailsMarlene GoosenWestern Cape and South AfricaCCH PropertiesShop 9, Melcksloot Village, Cnr of Reese Road & De Beers Avenue, Somerset West, 7130Cnr of De Beers & Reese AvenueSomerset Mall, Somerset West7130
1y
25
R 3,500,000
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R 3,500,000Property Details1,486 m2 Erf
# Ensuite: 1
# Entrance Hall: 1Has Garden
Security Features: Fence, Access Gate
Stylish - Saldanha property for sale with clear sea views. Stylish Langebaan - Saldanha property with marble kitchen and bathrooms from roof to floor, and thats not all....Large balcony covering the full length of this house with clear sea views from spacious lounge and bedrooms, fitted bar, covered braai area, stink wood furniture may also be purchased separately from owner. A must see..... Invest in the West Coast, the last ten years tourism is booming.IDZ development takes place that will foresee in the extension of the capacity of the iron ore terminal, gas terminals (natural gas found offshore), oil rig reparations and manufacturing (as an answer on the production demands due to the booming oil industry in Nigeria, Ivory Coast etc) and container terminals. Consequently engineering companies expand and harbour related clusters developed. The West Coast has been discovered not only by travellers who love nature, but also due to the perfect wind conditions by many wind- and kite surfers. Saldanha bay gains more and more importance due to its natural harbour.
Property Reference #: 69888Agent detailsMarlene GoosenWestern Cape and South AfricaCCH PropertiesShop 9, Melcksloot Village, Cnr of Reese Road & De Beers Avenue, Somerset West, 7130Cnr of De Beers & Reese AvenueSomerset Mall, Somerset West7130
1y
25
R 18,420,000
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R18,420,000 + VATIndustry overview:Nature-based tourism, supported by local and international travellers, is one of the Garden Route’s major economic sectors. It’s one of South Africa’s most popular and interesting stretches of coastline, indigenous forests, sandy beaches, exquisite local cuisine and a variety of outdoor activities. Day trip excursions to popular tourist attractions like Cango Caves, Tsitsikamma National Park, Birds of Eden, to mention only a few.Unique location:This one-of-a-kind, well-known Guest House is in the heart of it all! Its priceless position commands a spectacular view of the Wilderness serpentine, ocean and village below. Centrally located, 30 min drive from George Airport, 20 drive from the city of George ‘the Gateway to the Garden Route’. Conveniently within walking distance from the Touws River, local Restaurants, Village shops and Blue Flag swimming beaches.Business Description:Luxury Accommodation: Erf 2210 sq meter- 5 Spacious Luxury Suites with en-suite bathrooms and private decks Sleep 10 guests- 1 Modern Bedroom self-catering manager/owners flat zoned for permanent residency - The spacious covered patio entertainment area is the ideal for group entertainment- Pool, outdoor Braai and spacious terrace - Double storey building with Reception on the ground floor with x 2 admin office and storeroom. Restaurant: 147 sq meter: Approximately 26 seating’s- Restaurant/Bar, fully equipped Kitchen,- Separate administration Office, Staff room, Linen/Laundry room. Potential:- Convert an unused suite into a Conference room or another accommodation unit (permission required)- Ideal for business man/woman who wants to own a business and enjoy living in unspoiled nature.This exquisite and rare property is sold as a going concern. This will include all movable assets. Detailed information provided by request. WILDERNESS - The romantic village of Wilderness is located within a 20min drive to the GeorgeAirport, George CBD and the Garden Route Mall. Laying in the foothills of the Outeniqua Mountains in a region of uncomparable beauty, it has become a world renowned international holiday destinationand is a the selected venue for all adventure and nature enthusiasts - with recreational activities likehiking, mountain biking, bird and whale watching, hang and paragliding, horse riding, scenic drives,angling, boating and water sports. Breath taking photogenic view points are Map of Africa andDolphins Point, with magical scenery of forests lakes mountains and coast lines.The winter climate is splendid with sunshine days and temperatures that rarely drop below 8’C. Theannual rainfall averages around 700mm.Book a private viewing today!Property Reference #: 1248928Agent Details:Melanie MareRawson Properties GeorgeShop 2, c/o Courtney & Cradock Street, Tommy Joubert Building, George, George Central, Western Cap
2d
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A leading BPO (Business Process Outsourcer), is seeking German speaking Customer Service Agents to join their new UK airline division. This international company has offices across the globe, including in Germany, UK, France, Netherlands, Belgium and more. Their exclusive European airline client offers easy and affordable travel for its international clientele. Their vibrant and passionate staff provide first class service and support via telephone and email.
Come and join the team to benefit from the following:
Medical aidShift allowanceIncentivesSubsidised TransportA young and vibrant work environmentExposure to international clienteleTraining and great growth potential within the company
You should have a passion for assisting people and be able to handle internationally based clients in a professional and friendly manner. In addition, you require the following:
Qualifications and experience:
Matric or High School equivalentPrevious customer service experienceInbound Call Centre experience advantageousPrevious travel or tourism industry experience advantageous
Competencies:
Excellent language skills in German (mother tongue) and EnglishExceptional communication skillsComputer literate in MS Office packageExceptional service and support orientationClear criminal and credit recordAbility to work shifts: Monday - Sunday
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTk2Mjk4ODE3P3NvdXJjZT1ndW10cmVl&jid=1156162&xid=4196298817
2d
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Key Responsibilities:
Act as the first (and best!) point of contact for international clientele interested in booking tailor-made holidays and safaris on the continentWow existing and potential clients with first-hand knowledge of African properties and destinationsPrepare attractive quotations and itineraries that complement individual client expectations and budgetsEffectively action the travel booking process at all levels (including booking hotel rooms, car rentals, lodges etc. as per customer confirmation)Collect client payments - ka-ching! - And approve supplier invoices for paymentProvide customer support before, during and after travel - ensuring that current customers remain satisfiedMeet and exceed monthly and quarterly sales targets set by the companys Sales Managers
Requirements:
Excellent communication skillsMust have experience in African travel experts who fit the following profile:3+ years of experience in a sales role for an African inbound tour operatorIn-depth knowledge of Southern African safari/luxury holiday destinations, including South Africa and surrounding destinations in Botswana,Mozambique, Zimbabwe, etcExperience selling other regions of Africa and Madagascar would be a plus!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTcxOTkzNjE2P3NvdXJjZT1ndW10cmVl&jid=1303212&xid=2171993616
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Our client is seeking German speakers to fulfil the position of International Assistance Coordinator (ACO).
Job Description
Communicate over the phone and via email with policyholders and a worldwide network of medical providersCo-ordinate logistic arrangements locally and internationally to assist policyholders in medical or difficult travel situationsWork closely with medical professionals internally and externally
Job Requirements
German speaker with full professional fluency, also in English.Pro-active and performing well under pressureFlexible and open-minded to ongoing changes and trainingPrevious work experience in Medical Assistance, Insurances, Claims Handling or Tourism will be an advantageBachelor’s Degree or higherGood computer user skills in Microsoft Office toolsSA Visa already in placeFSB registered – a big bonus
Hours
They operate local office hours (Monday – Friday 9am – 5pm) and 24/7 in various international projects in liaison with other centres around the worldMust be able to work in shift including some weekends and some evenings/nights per month
Should you meet all the requirements and wish to apply, please send your latest CV and motivation to diane@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODI3NjU4MjYxP3NvdXJjZT1ndW10cmVl&jid=1244260&xid=2827658261
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Responsibilities and Duties
Handling of safari requests from agents with planning costing an accurate information within the required turnaround timeProactive response to agent requests including suggestions on itinerary design, routing, logistics, alternatives, upselling, and offering additional information as neededFollow booking procedures set out in the operating manuals when booking all properties, vehicles and activities that make up the safariOn confirmation complete the safari file with all the information requiredBuild and maintain good relationships with both internal and external stakeholders to facilitate the smooth running of the sales processFollow up with agents after a safari for any feedbackReport any errors or issues to your line manger immediately on discoveryProvide proactive support to colleagues during peak or leave timesProactive approach towards your personal and departmental target and working together with management to ensure we reach these targets
Requirements and Qualifications
Experience in and knowledge of Safari Sales is requiredExperience in and knowledge of East Africa Safari Sales is an advantage 10-15 years of experience in the broader industry sector (hospitality & tourism)Experience and a good understanding of the safari tourism environmentExperience as many aspects of the industry as possible, more than one side of the fenceExperience in dealing with and delivering on western business demandsExperience with trave l& reservation systemsSkilled in designing detailed and individualized quotes for itinerary requestsExcellent sales skills and the ability to upsellExcellent communication skills, a service delivery mindset and a strong customer service focusTarget-orientated and experienced in delivering results in a performance-oriented and fast-paced sales environmentAbility to find commercial solutions to problemsGood knowledge of sales systemsStrong administration and organizational skills with great attention to detailThe ability to work well under pressureProactive mindset and can-do attitudeExperience in handling demanding situations (e.g., complaints, last-minute requests, changes whilst travelling)Experience in and willingness to handle issues outside of office hours when requiredAbility to work independently as well as within a broader team setupEnergetic and eager to learn
Required work practices
Across all interactions, promote the image of the sales team as a best in class externally with our clients and internally with key stakeholdersAs a key point of contact and the fa...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDU0OTQzNjA/c291cmNlPWd1bXRyZWU=&jid=1470663&xid=105494360
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Language: German
Candidates spec: South African Citizens / Permanent Resident holders only. Applicant MUST have excellent German written skills.
Contract Type: Permanent
Effective Start Date: 01 December 2021
Training Duration: 4 weeks
Training Type: Remotely / Virtually
Position Type: Home – based
Additional Requirements: All Applicants are required to have a stable Internet Connection preferably Fibre Connections. Successful applicants are liable for the own internet cost.
Shifts: Mondays – Sundays (06h00 – 22h00) with rotational weekend work
Your Role as CSSR
Work for a prestigious airline brand on various work streamsAssistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languagesWork on renowned airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels dailyFully paid product and systems training providedDaily interactions with international passengers with queries and complimentsRequired to meet specific key performance indicators and meet expected client service levelsDemanding and time-sensitive call centre environmentExperience our multi-cultural work environment with colleagues from all over the world
Requirements:
Native level fluency in German language: Verbal & Written skills essential (Advanced/Fluency level)Permanent residence permit or South African ID holders onlyFlexibility to work shifts. Weekends may apply.Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred.Excellent Computer literacy & technical skillsKnowledge & experience on MS Office products & able to work on Windows-based operating systems. Previous experience on travel reservations systems is beneficial.Own transportNo criminal record. Will be required to complete biometrics at Mindpearl offices
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MzQwNTk4MTM/c291cmNlPWd1bXRyZWU=&jid=374691&xid=534059813
2d
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Brief Job description
Responsible for handling the administrative aspects of agent sales
Responsibilities and Duties
Working closely alongside the Agent Sales Consultant to manage some of the administrative and operational task of the sales processChecking availability at the company and 3rd party properties through various platforms as well as securing space on a provisional basis as necessaryConfirmation of all services upon agents’ confirmation as per internal procedureChecking invoices to match costs in the quote system and flagging discrepancies to Agent Sales ConsultantLiaising with Finance Team to ensure efficient allocation of deposit to a booking Reconfirmation of bookings due to travel, including but not limited to checks on dietary requirements and rooming allocationsUpdating systems with timings and booking references on behalf of the Agent Sales Consultant at the reconfirmation stageReport any error or issue to you line manager immediately on discoveryRespond to ad-hoc requests from agentsProvide proactive support to colleagues in peak or leave timesProactive approach towards your personal and departmental objectives and working together with management to ensure we reach these targetsFollowing and adhering to all procedures as set out in the operating manualsAttending all training that is offered and proactively growing your knowledge of the company by researching our products (as well as that of 3rd party suppliers) and the country in which we operateTaking a proactive and adaptable approach to learning in terms of sales skills, systems, processes and product knowledgeUse systems to their maximum potential and play an active role in helping to improve where possibleAwareness of ways in which we can increase sales and play an active role in increasing the performance of the unitEncourage inter-department cooperationAny other duties as required including possible project work
Requirements and Qualifications
Excellent communications skills, a service delivery mindset, and a strong customer service focus both internally with colleagues and externally with suppliersStrong administration and organizational skillsMeticulous attention to detailProactive mindset and can-do AttitudeAbility to work independently as well as within a broader team setupAbility to work well under pressureExperience in delivering results in a performance-oriented and fast-paced sales environmentExperience and a good understanding of the safari tourism environmentExperience in and knowledge of East Africa Safari sales advantageous (Kenya & Tanzania)https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTU4NjMzNDcxP3NvdXJjZT1ndW10cmVl&jid=1470661&xid=3958633471
2d
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Lifestyle Manager – Japanese Speaking
Location: Cape Town, WC, South Africa (Hybrid / remote option)
Located in safe and secure offices situated in the Foreshore, with off-street parking. Our client is a global travel and lifestyle concierge company, a market leader in the tourism industry, and they wish to employ an Japanese-speaking Lifestyle Manager.
Key Responsibilities
To manage requests in line with agreed deadlines, proposing an excellent choice of options and fully engaging with the member to maximize the conversion of requests to bookings.Have an in-depth understanding of your members lifestyle needs, interests requirementsEstablish clear, detailed and through briefs from membersResearch the best options to meet exceed the lifestyle requirements of the memberAlways go above and beyond on your members requestsProactively offer tailored lifestyle suggestions to your members to maximise the value they get from the serviceAct as an advisor and advocate to both the member and your colleagues to facilitate good effective communication, including any required translating of responses to the memberWork with member satisfaction ambassador to resolve and own all customer complaints relating to your members
Requirements
MUST be able to speak and write Japanese on a fluent/Native level.1+ experience in leisure orientated sector of business, hospitality, customer service, concierge or call centerExceptional verbal and interpersonal skills when dealing with members, suppliers and clients, working in a calm and professional manner at all timeDedication to customer satisfaction and a willingness to do what it takes to get the job done, acting with tact and diplomacy and demonstrating excellent problem solving skillsOutstanding communication skills, both written and verbalThe ability to multitask and handle several projects at the same time.The ability to provide intelligent and resourceful replies to members and clients requests while maintaining a commercial focus.Strong administration skills and be able to prioritized workloads to meet strict deadlinesAn enthusiasm to work with an emphasis for detail and follow through as required. The highest customer service standards are expected and must be maintained at all timesComputer literate to a high level and proficient with all Microsoft Office programmes (Excel, Word, PowerPoint)Possess good communication and interpersonal skillsHaving knowledge and experience in working in the travel sector such as firsthand experience booking flights, hotels and making other travel reservations and have confidence in issuing tickets, making changes and amendments is a plusExperience with GSDC systems would be advantageoushttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzkxNzc1MDYyP3NvdXJjZT1ndW10cmVl&jid=1481592&xid=3391775062
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Brief Job description
provide superior airline reservation services to customersDuties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.
Requirements
Skills & Knowledge
Native/ Advanced level Greek & English Language SkillsMatric (Grade 12 or Equivalent qualification)Computer literacy at intermediate levelNo criminal recordExperience in Customer Services / Call Centre / travel and tourism sector advantageousDemonstrated ability to resolve customer complaints and offer alternative solutions
Work hours
8.5 – 9 hour shifts per day on rotationShifts to be rostered from Mondays to Sundays including local and market public holidaysOperational hours: 09h00 – 21h15Work from home or work at offices (located in V&A Waterfront, Cape Town)Work from home requires own Fibre fixed line internet connection & UPS solution at own costTraining: 4 – 6 weeksProbation period: 4 months
Salary and Benefits
Permanent, Full-time employmentMarket-related salaryWork from home or at officesPaid TrainingBenefits:
Employee assistance programmeHealth insurance benefitProvident fund
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83NjYzOTE2OTE/c291cmNlPWd1bXRyZWU=&jid=1474627&xid=766391691
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Guest Experience Liaison
LEVEL: Senior Travel Designer
REPORTS TO: Guest Experience Manager
LOCATION: Johannesburg, Cape Town or Nairobi
Primary Purpose
Proudly born and bred in Botswana over 39 years ago, the company remains dedicated to pioneering authentic and sustainable ecotourism in Africa, whilst making a positive impact on conservation, and driving community empowerment.
The ideal candidate will need to be well versed in Guest Relations with excellent communication skills as well as a high aptitude for customer interaction and to understand and pre-empt the overall needs and wants for a guest’s stay. Ability to work well under pressure in a fast-paced environment and be a great team player who thrives in making a guest journey from ordinary to extraordinary.
Brief description of the position:
Create seamless service delivery through regular correspondence with guests during their stay. Delighting them with high attention while focusing on the intricacies of the guests journey.Maintain effective communication with all journey stakeholders to ensure a smooth & friendly service delivery whilst ensuring all requirements are communicated effectively and efficiently.Deal promptly, efficiently, and pleasantly with any queries and resolve guest queries.Operating according to and in compliance with – company standards of operations, company policies and procedures, and company code of conduct.Offer highly personalised guest touch-points which generate significant real and perceived value through strong relationships with trade partners.Have extensive knowledge of all regions we package, attending all training sessions and site inspections where necessary.Analyze guest feedback and provide solutions to ensure continuous improvement towards guest satisfaction and thus positively impacting future travel.
Candidate profile
Qualification: Matric certificate – with maths (minimum standard grade or above)
Tertiary certificate in Travel & Tourism/hospitality.
Experience: Min 5 years’ experience at a Senior level in Reservations.
Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
Computer Literate (Microsoft Office, email, Internet)
Proven English literacy.
Working knowledge of TourPlan and WISH or similar booking/operating system. General destination knowledge on Southern & East Africa.
Personal and work travel experience in Southern and East Africa.
Problem solver and good with guest interaction
Excellent attention to detail.
Skills
Excellent communication skills both written and oral, in English.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MzU0NzYxNDE/c291cmNlPWd1bXRyZWU=&jid=1305396&xid=635476141
2d
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A leading BPO (Business Process Outsourcer), is seeking German speaking Customer Service Agents to join their new UK airline division. This international company has offices across the globe, including in Germany, UK, France, Netherlands, Belgium and more. Their exclusive European airline client offers easy and affordable travel for its international clientele. Their vibrant and passionate staff provide first class service and support via telephone and email.
Come and join the team to benefit from the following:
Medical aidShift allowanceIncentivesSubsidised TransportA young and vibrant work environmentExposure to international clienteleTraining and great growth potential within the company
You should have a passion for assisting people and be able to handle internationally based clients in a professional and friendly manner. In addition, you require the following:
Qualifications and experience:
Matric or High School equivalentPrevious customer service experienceInbound Call Centre experience advantageousPrevious travel or tourism industry experience advantageous
Competencies:
Excellent language skills in German (mother tongue) and EnglishExceptional communication skillsComputer literate in MS Office packageExceptional service and support orientationClear criminal and credit recordAbility to work shifts: Monday - Sunday
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzIxMDAyMDMwP3NvdXJjZT1ndW10cmVl&jid=1156163&xid=3321002030
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Responsibilities
Acting as the first point of contact for international clientele interested in booking tailor-made holidays and safaris on the continentBook hotel/lodge and logistic reservations, based consultant requirementsResponsible for travel request distribution to agentsSupporting Sales consultants with all administrative dutiesConclude on all aspects of the post confirmation of the bookingEnquiry warming (to be handed over to Senior Consultant)Sales Quotes as first point of contact to support Senior Sales ConsultantWork directly with Sales Managers to resolve client travel issuesCustomer service-related responsibilities from client and perform other office duties as assignedWork with external suppliers on a regular basis via telephone and email communications to ensure all aspects of booking from supplier end is resolvedWork with our rates team to resolve rates-related tasks and communicate with consultantsLog all required tickets relating to rates and productTimeous turnaround time (Sales Consultant request to be actioned within 24hrs)Ensure Concierge dashboard is updated and reporting done with sales managers
Requirements
Our ideal German Concierge Specialist will possess:
A National Senior Certificate/Matric1 year of experience in a Concierge or Sales Administrative Assistant roleThe successful candidate must be based in Cape Town.Fluent in speaking and writing in the German language.Great communication skillsWillingness and drive to learnExcellent problem-solving skills and the ability to think creatively and strategically.Ability to work in a fast-paced, deadline-driven environment
Not essential but advantageous:
Degree/Diploma in TourismExcellent interpersonal and communication skills, with the ability to build relationships and influence across the organisation.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTY4ODY0MTU4P3NvdXJjZT1ndW10cmVl&jid=1507625&xid=1568864158
2d
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Role
Our company owns and manages prime properties in many regions across Africa and has plans to expand its global footprint. As a business we rely on the experience and quality of our camp offering and the knowledge of our reservations and sales teams to close sales. Doing this allows us to strive towards our vision. The role of the Product Trainer is to enhance the reservations and sales teams’ knowledge of the regions, concessions, camps and experiences offered across our unique portfolio. Furthermore, the Product Trainer will play a key role in fostering a culture where continuous learning is encouraged.
A key objective for the incumbent will be to align the training content with the unique selling points and differentiating features of each of our properties as well as those of the services we offer and our touring services. This is key from the perspective of ensuring that there is a consistent message that resonates throughout the business and can be shared with external partners
Responsibilities
Responsible to create, manage and deliver detailed training on the company’s products and services. This includes our camps, our touring services and transport services.Ensure that staff are aware of where they can access product-specific information.Work closely with the Head of Reservations, Reservations Managers and Reservations Operations Managers to drive a targeted Product training program within the reservation teams.Work closely with the Head of Yield and Revenue Management and the Head of Reservations to identify specific areas for training based on annual sales patterns.Work closely with the sales team to ensure that everyone in the sales team is promoting the same Unique Selling Points (USP’s) for all of our camps and services.Train new staff on all our camps and the regions within which we operate.Implement holistic product training modules incorporating aspects of eco-tourism, hospitality, sustainability, wildlife and community influences.Training will need to be of a detailed nature so as to highlight the unique aspects of our camps and the areas within which we operate. The camp training will need to cover topics such as:USP’s of the campTopography and habitats of the areaDetailed overview of fauna and flora highlighting key speciesCommunity involvementPurpose and impactAccessCompeting and complementary productsOutside of the product specific training, foster a culture that promotes a passion for wildlife and conservation in general.
Training
Where necessary, provide itrvl training to reservations staff whose agents are working on itrvl.Provide training to the sales team so that they are able to both conduct demos on the itrvl platform and a...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODc4NTU1MjQyP3NvdXJjZT1ndW10cmVl&jid=1316489&xid=2878555242
2d
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