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We are a dynamic promotional gifts and clothing company looking for branding consultants to grow our inbound sales team at our office based in Tygervalley area.We receive a high number of incoming leads daily, which are distributed throughout. The sales team is supported by our amazing administrative departments to ensure the sales process runs as smoothly as possible. This enables our sales team to focus on maximizing sales and delivering exceptional customer service.Requirements:· Previous sales experience is preferred but not essential· Hospitality background will be advantageous· Excellent communication and interpersonal skills· Ability to work under pressure and prioritise tasks· Outstanding analytical, organizational, and time management skills· Exceptional customer service skills· Excellent computer skills and telephone etiquette is a mustResponsibilities:· Assisting customers to purchase our products and their branding requirements· Provide exceptional customer service· Coordinate with team members and departments· Meet monthly sales targets· Process orders and sales· Understand customer demands, needs, and preferencesFull training provided.Starting salary: R9,000.00Our top performers consistently earn over R70k per month, while the average sales staff earn between R20K - R40K in commission.To apply, email your CV and a brief description to applications@brandability.co.za. If you don't receive a response within a week, consider your application unsuccessful.
2mo
Durbanville
Results for office administrator in All Categories in Western Cape
25
R 65,520
SavedSave
Prime 819m² Industrial Warehouse To Let on Main Road in Paarden EilandKey Features of the property include: Prime Location: Situated on Paarden Eiland Road, this industrial unit benefits from a highly sought-after location known for its industrial and commercial activities. The proximity to the ocean and mountain provides a unique and attractive backdrop.Two Interleading Open Plan Warehouses:Spacious and versatile, the two interleading open-plan warehouses provide ample space for manufacturing, storage, or distribution operations.3 Phase Power Supply:The property is equipped with a robust 3-phase power supply, ensuring sufficient electrical capacity to support heavy-duty machinery and equipment.3 Roller Shutter Doors:Facilitating easy loading and unloading of goods. This feature enhances operational efficiency and convenience.4.5m to Eaves:With a generous height of 4.5 meters to the eaves, the warehouse allows for efficient vertical storage and accommodates large equipment or tall inventory items.Office Spaces:Modern and functional office spaces are available within the premises, providing a comfortable and professional environment for administrative tasks.Boardroom:Ideal for meetings, presentations and strategic discussions.Storerooms:Additional storerooms complement the warehouse space, offering secure storage for valuable items or inventory that requires special handling.Reception Area:A welcoming reception area greets visitors, creating a positive first impression and serving as a central point for administrative activities.Ablution Facilities with Shower:Maintain a comfortable and hygienic work environment with well-equipped ablution facilities, including a shower for the convenience of on-site personnel.Shared Yard:The property features a shared yard at both the front and back, providing outdoor space for vehicle maneuvering, parking, and loading operations.Please contact Annenberg Property Group to view this opportunity or any other properties that may provide the ideal solution for your business.Available From: 01/07/2024Property Reference #: CL13199Agent Details:Justin FourieAnnenberg Property GroupOffice 2DMatrix8 BridgewayCentury City 7441BridgewayCentury City7441
1mo
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience
• S...Job Reference #: 202417
1d
25
R 42,000,000
SavedSave
This property is ideally situated at a prime location with high visibility and is strategically positioned along a prominent road, ensuring excellent exposure to passing traffic. This not only enhances the propertys visibility but also facilitates easy accessibility for transportation and logistics. The location of the property also provides easy access to nearby major arterial routes being Marine Drive, Koeberg Road, N1 & N7 highways. This multi-level industrial property is a versatile and spacious facility designed to accommodate various business operations. Heres a detailed breakdown of the different sections and features:Ground Floor:Retail Section: 510m²Warehouse Space: 1098m²Roller Shutter Door Access: The ground floor features two roller shutter doors positioned on the side and rear end of the property, facilitating easy loading and unloading of goods.First Floor:Warehouse & Office Space: Approximately 1529m²The first floor serves a dual purpose, providing ample warehouse space along with dedicated office areas for administrative functions.Second Floor:Warehouse & Office Space: 1757m²The second floor is primarily dedicated to additional warehouse space along with dedicated office areas as well.Mezzanine Level: 113m²The mezzanine level provides additional space that can be utilized for various purposes, such as offices, storage, or a break area.Large 3 Phase Electricity Supply: The property is equipped with a robust electrical infrastructure, suitable for powering heavy machinery and industrial equipment. Generator on site: The building is equipped with a generator to make provision for any unforeseen power outages and/or load-shedding.Lift Access: A lift connects all three floors of the building, facilitating the movement of goods and personnel between different levels efficiently.Road Frontage: The property boasts significant road frontage allowing for prominent signage and branding opportunities, making it easily recognizable to both clients and suppliers.Allocated Parking: Ensures convenient parking for staff and visitors, accommodating various types of vehicles, including trucks and delivery vehicles. This industrial property is well-suited for businesses requiring a combination of retail, warehouse, and office spaces. The strategic placement of roller shutter doors on the side and rear ensures convenient access for logistics and delivery purposes. The inclusion of a lift streamlines internal operations, and the substantial electrical supply supports the needs of industrial machinery. Overall, this multi-level property offers a comprehensive solution for diverse industrial and commercial activities.Please contact Annenberg Property Group to view this opportunity or any other properties that may provide the ideal solution for your business.Property Reference #: CL13142Agent Details:Justin FourieAnnenberg Property GroupOffice 2DMatrix8 BridgewayCentury City 7441BridgewayCentury City7441
24d
4
R 1,150
SavedSave
We have offices, coworking spaces, and meeting rooms in every major town & city.Build your business presence fast, with an instant professional company address and the virtual office services you need. Choose from thousands of locations to position your business wherever you need to be.Join a vibrant business community at Tyger Valley, home to a world-class shopping and lifestyle centre. Take advantage of new opportunities in the area from our Willowbridge Centre workspace, and get to Cape Town International Airport in just 20 minutes for easy client travel.Move in and get to work in modern, spacious surroundings. Network with neighbouring professionals in stylish drop-in business lounges, and take in the local culture and cuisine on your break, with a good range of restaurants nearby.Regus Virtual Office includes: • Options ranging from local business address to telephone numbers and workspace access• Professional receptionists to greet guests• 24/7 customer support• Regular networking and community events • Mail forwarding on daily, weekly or ad hoc basis• Choice of regional or national phone number• Professional call answering service• Administrative support• Access to office or coworking space as and when neededAll images shown in this listing belong to our locations but may not correspond to this specific centre.Enquire now Property Reference #: ZAvo2448Agent Details:IWGPLC South AfricaRegus Management GroupBuilding 2Country Club Estate21 Woodlands DriveWoodmeadJohannesburgMaude Street, SandownJohannesburg2198
7d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our team based at Century City, Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience
•...Job Reference #: 202414
1d
1
SavedSave
Bookings administrator wanted!!!!R9000.00Job Requirements:· Fluent in BOTH English and Afrikaans· Organised, planned and a good knowledge of CPT· Strong customer service and after sales skills· Outgoing personality, not afraid to talk on the phone· Able to take direction and report to management· Computer literate - Excel, Word, Email & internet apps· Clear criminal record· Matric or higher educationDUTIES· Make appointments for tracking technicians to meet target· Planning and organising technicians schedules effectively· Resolve and complete all customer service queries and agent queries· Complete client handover where needed· Assist clients with the sale of tracking devices from beginning to end· Assistant to management· Complete month end reports needed for management4 month contract possibility of extensionSend your most updated CV to admin@radioautosonic.biz
1h
22
R 69,700
SavedSave
This industrial property stands out with its exceptional exposure and seamless accessibility on Carlisle Street. Boasting a variety of features, this unit caters to the diverse needs of businesses seeking a dynamic and functional space.Key features of the unit include: Prime Location:Strategically positioned on Carlisle Street, the property enjoys high visibility, ensuring that your business is easily noticed by passersby and potential clients.The convenient location provides quick and straightforward access to major transportation routes, streamlining the movement of goods and facilitating logistical operations.Warehouse Space:A generously sized 850m² warehouse offers an expansive area for manufacturing, storage, or distribution activities.Equipped with roller shutter access, the warehouse allows for efficient loading and unloading of goods, optimizing workflow and productivity.Office Facilities:Welcoming visitors, the reception area sets a professional tone and creates a positive first impression.A dedicated boardroom provides a sophisticated space for meetings and collaborative discussions.Executive office space for managerial and administrative needs, ensuring a comfortable and productive work environment.Additional Amenities:The property includes a storeroom, facilitating organized storage and easy access to essential supplies.Ablution facilities within the premises contribute to the comfort and well-being of employees and visitors.An inverter system is in place, guaranteeing a reliable power supply and minimizing disruptions during unforeseen events.The security camera system enhances the overall safety and surveillance of the property, providing a secure environment for both personnel and assets.Outdoor Space:Secure yard space at the back of the building adds versatility to the property, offering opportunities for outdoor storage or various business activities.Please contact Annenberg Property Group to view this opportunity or any other properties that may provide the ideal solution for your business.Property Reference #: CL13247Agent Details:Justin FourieAnnenberg Property GroupOffice 2DMatrix8 BridgewayCentury City 7441BridgewayCentury City7441
3d
25
Contact f/price
SavedSave
604 sq/m 1st floor office premises available at Park Lane Office Park, Pinelands. The unit offers an excellent position opposite Vincent Pallotti Hospital with lift access from both ground floor foyer and basement (parking). This is a secure and well-maintained building.This area is particularly popular with medical or medical -related businesses although the space naturally offers opportunities to a wide variety of businesses and would also suit tech, financial, marketing or e-commerce related businesses extremely well.The office space is currently fitted out with reception, boardroom, kitchenette, 9 executive offices, 3 administrative offices, large open plan area and IT room.These beautiful offices have ample natural light. The office park boasts a backup generator as well as Neotel fibre optic connection. Spacious bathroom facilities are available on the floor.Parking is available at an additional charge of R1,300.00 /bay excluding VAT for open and basement bays. (17 basement bays and 6 open bays are available).Park Lane Office Park is an upmarket, 24-hour security development, located next to the Vincent Pallotti Hospital. The office park is well positioned being located just off the N2 freeway, providing easy access to the entire Peninsula arterial road network and close to the Pinelands residential node, shops and the Mowbray golf course. The Pinelands train station is 300 metres from the entrance to the office park and both Alexandra Road and Forest Drive are taxi routes.The development has extensive paved areas with water fountains. Entrance foyers are double-volume with top-quality finishes. The monthly office rental of R175.00 per sq/m equates to R105,700.00 excluding VAT.The space is available June 2024, or earlier by negotiation.Property Reference #: CL2509Agent Details:Basil MildenhallMarmaduke Property Management CC T/A Marmaduke Pr13 Upper Angelina AvenueBishopscourt Village7708Wynberg7800
3mo
13
R 371,546
SavedSave
This exceptional industrial unit located on Racecourse Road in Montague Gardens,is available To Let, boasting features essential for efficient operations. The property offers a substantial power supply of 150 amps of three-phase power, with the potential for an upgrade to 400 amps, providing the necessary energy for heavy-duty industrial machinery and processes. At the rear of the warehouse, six single docking doors, including one with a dock leveler, and a double door facilitate seamless loading and unloading operations. The front of the warehouse is equipped with four single docking doors and a double-grade roller shutter, streamlining logistics and distribution processes.This unit caters to both functional and administrative needs, featuring a spacious reception area and administrative toilets, creating a welcoming and professional entry point for the business. Inside, there are five offices and a kitchenette, providing a comfortable workspace for administrative functions. To support the warehouse staff, dedicated ablutions and a kitchenette are incorporated within the warehouse area. Furthermore, the property is equipped with a sprinkler system and booster pumps to ensure safety and compliance with industrial safety standards. The large yard, ideal for superlink access, enhances the propertys logistical capabilities, making it an ideal choice for businesses looking for an efficient and well-equipped industrial unit in Montague Gardens.Property Reference #: DVE4889RRAgent Details:Devin Van EckAPI Property GroupBlock 4, Portion of 1st FloorUnit 403, De Tijger Office ParkCnr McIntyre & Hannes Louw Drive
8mo
25
R 4,500,000
SavedSave
Royal Properties proudly bring you this commercial property in Bellville that offers a spacious and well-designed single-story building, ideal for a variety of business uses. Step inside to discover a thoughtfully laid out interior, including an inviting entrance area, dedicated administrative spaces, and a sprawling general office area. The layout further boasts eight enclosed offices for privacy, a versatile meeting room, and a professional boardroom for presentations. With the inclusion of kitchen and restroom facilities, this property ensures convenience and comfort for employees and visitors alike. Additionally, provisions for efficient administrative tasks, ample storage solutions, and organized filing systems enhance the functionality of this property, making it a compelling choice for your business needs in Bellville. This exceptional property offers a seamless blend of quality finishes and functional design. Boasting well-maintained interiors with superior craftsmanship, this space exudes a sense of elegance and professionalism. The generous office spaces are thoughtfully proportioned, providing ample room for various business activities. The property features a double garage for convenient parking options. Convenience is key with the inclusion of approximately 8 covered parking bays, ensuring easy access for employees and clients. Additional parking options are available in the open paved area, accommodating more vehicles as needed. Moreover, the property is equipped with a reliable backup inverter system, offering peace of mind during power outages. With a property size of 993m2, this versatile space provides plenty of room to suit your business requirements and aspirations. This property will be suited for accounting firms, advisors, medical centre / doctors rooms, medical after care centre, student accommodation and many more. Please do not hesitate to contact me to arrange a viewing. Exclusive Mandate For more information please contact Michael Grobler on 082 923 8540 or email michael@virtualrealty.co.za Access Michael`s digital business card and calendar here https://funnels.virtualrealty.co.za/michael-groblerRates And Taxes: 2700Property Reference #: 114190221Agent Details:Virtual RealtyVirtual Realty45 North Oaks Estate, North Oaks AvenueNorth Oaks AvenueHout Bay7806
1h
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202422
1d
4
R 850
SavedSave
We have offices, coworking spaces, and meeting rooms in every major town & city.Build your business presence fast, with an instant professional company address and the virtual office services you need. Choose from thousands of locations to position your business wherever you need to be.Embrace the diverse flavours of Cape Town with an office in the innovative heart of the city’s academic and industrial community. Set in an upmarket commercial development in the eastern suburb of Observatory, our Black River Park centre puts you in the thick of an established business community.Work through your to-do list in modern, spacious surroundings with abundant natural light from floor-to-ceiling windows. And when you need a break, refuel with a choice of cafes and food outlets nearby.Regus Virtual Office includes: • Options ranging from local business address to telephone numbers and workspace access• Professional receptionists to greet guests• 24/7 customer support• Regular networking and community events • Mail forwarding on daily, weekly or ad hoc basis• Choice of regional or national phone number• Professional call answering service• Administrative support• Access to office or coworking space as and when neededAll images shown in this listing belong to our locations but may not correspond to this specific centre.Enquire nowProperty Reference #: ZAvo4488Agent Details:IWGPLC South AfricaRegus Management GroupBuilding 2Country Club Estate21 Woodlands DriveWoodmeadJohannesburgMaude Street, SandownJohannesburg2198
7d
4
R 1,090
SavedSave
Property Address:First Floor, Willowbridge Centre, Carl Cronje Dr, City Centre, Cape TownBuild your business presence fast, with an instant professional company address and the virtual office services you need. Choose from thousands of locations to position your business wherever you need to be.Join a vibrant business community at Tyger Valley, home to a world-class shopping and lifestyle centre. Take advantage of new opportunities in the area from oour Willowbridge Centre workspace, and get to Cape Town International Airport in just 20 minutes for easy client travel.Move in and get to work in modern, spacious surroundings. Network with neighbouring professionals in stylish drop-in business lounges, and take in the local culture and cuisine on your break, with a good range of restaurants nearby.Regus Virtual Office includes: • Options ranging from local business address to telephone numbers and workspace access• Professional receptionists to greet guests• 24/7 customer support• Regular networking and community events • Mail forwarding on daily, weekly or ad hoc basis• Choice of regional or national phone number• Professional call answering service• Administrative support• Access to office or coworking space as and when needed• Pricing starts at ZAR 1090All images shown in this listing belong to our locations but may not correspond to this specific centre.Enquire now Property Reference #: ZAvo2448Agent Details:Regus ManagementRegus Management GroupBuilding 2Country Club Estate21 Woodlands DriveWoodmeadJohannesburgMaude Street, SandownJohannesburg2198
4mo
14
R 19,800
SavedSave
OFFICE SPACE TO RENT is Located in the Sought-After Brackengate Business Park with Excellent visibility and Great signage Opportunity.The OFFICE SPACE offers a Large Reception Area, Kitchenette, Geyser for Hot Water and Ablutions for Staff.The Office is suitable for Retail, Base of Operations and all Administrative uses.This Office is easily accessible via Amandel Road, Bottelary Road, Brackenfell Boulevard, R300 and the N1..Public transport is in close proximity and easily accessible including busses, trains and taxis.This Unit consists of:Security GateLarge Reception AreaStandard OfficesLarge SafeKitchenetteAblutions for StaffPre-Paid ElectricityAmple Power PointsGeyser for Hot WaterAmple ParkingUnit Specifications:Size: 212m2Deposit: 2 Months RentalAvailable: 1 June 2023Municipal: UsagePlease contact the RAWSON Area specialist for more information and to arrange a viewing.Even if this warehouse does not suit you, feel free to contact us as we have numerous unique industrial and commercial options available.Available From: 01/06/2023Property Reference #: CL14669Agent Details:Rudi PapenfusBlouberg Coastal Properties T/A Warehouses 4 Afri9 Blaauwberg RoadBloubergrant7441
1y
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experi...Job Reference #: 202640
1d
5
R 3,500,000
SavedSave
Prime Commercial Space with Existing Tenants This exceptional commercial property offers a fantastic opportunity for investors or business owners seeking a well-maintained, dual-level space in a prime location. With a total area of 232.45 sqm, this property is divided into two levels, providing ample space for a variety of commercial purposes. **Ground Floor (112.16 sqm):** - Open-plan layout, allowing for flexible use of space. - Kitchenette for staff convenience. - Toilet facility. - Dedicated office space, ideal for management or administrative purposes. - Security system, including an alarm and surveillance cameras for added protection. **Upstairs (120.29 sqm):** - Open-plan layout, providing a versatile area suitable for various business activities. - A convenient kitchenette on this level as well. - Toilet facility. Existing tenants with a history of annual lease renewals, offering a reliable income stream. Dont miss out on this chance to own or lease this remarkable commercial property. For inquiries or to schedule a viewing, please contact me The price is exclusive of VATRates And Taxes: 2755Levies: 1524Property Reference #: 6099117Agent Details:Ann PiscopoFreek Properties LangebaanShop 25b, Laguna Mall, Langebaan, 7357
2h
15
R 34,500
SavedSave
Introducing a Prime 735 sqm Facility with Excellent Features! Are you searching for a remarkable commercial property in Somerset West? Look no further! We are thrilled to present this exceptional 735 square meter facility, situated in the bustling Gants Plaza. This is an incredible opportunity to establish or expand your business in a highly sought-after location, just off the N2. Key Features: Open Plan Warehouse Space: A spacious and versatile area, allowing you to optimize your business operations efficiently. Large Roller Shutter Door: Enjoy effortless access for deliveries and shipments, making logistics a breeze. 3 Phase Power: Ensure uninterrupted power supply to support your machinery and equipment. Neat Office Component: A dedicated area for administrative tasks, meetings, and client interactions, providing a professional ambiance. Paved Parking Area: Ample parking spaces available for your valued clients and staff, ensuring convenience and accessibility. Why Choose this Property? Unbeatable Location: Situated in the heart of Gants Plaza, Somerset West, this property offers excellent visibility and easy accessibility for both customers and employees. Versatile Space: The open plan warehouse allows for flexible configuration, enabling you to adapt it to suit your specific business needs. Infrastructure: With a large roller shutter door and 3 phase power, this property is well-equipped to support a variety of industries. Professional Environment: The neat office component ensures a comfortable and conducive workspace, fostering productivity and professionalism. Ample Parking: Your clients and staff will appreciate the convenience of a paved parking area, enhancing the overall customer experience. Dont miss out on this incredible opportunity to secure this remarkable property in Gants Plaza, Somerset West. Contact our dedicated team now to arrange a viewing or discuss further details:Property Reference #: KJ735MSAgent Details:Kensley JonesAPI Property GroupBlock 4, Portion of 1st FloorUnit 403, De Tijger Office ParkCnr McIntyre & Hannes Louw Drive
1y
15
R 2,400,000
SavedSave
With more than 1500m2 space, this property is ideal for any business venture. This is a corner property and located in a busy area with lots of feet making it accessible and will draw the attention of the locals and those passing through. Not only will you gain exposure from the location of the property but everyday business tasks such as delivery and pickups can be done quickly and efficiently. What makes this property even more appealing is that there are approved building plans ready to go, which caters for several stores or premises and a main building of more than 200m2. An added benefit is that the sewage and electricity points are connected. The main building can be rented out as a large store or can serve as an administration office once constructed; which includes an open plan office, storage room, bathroom and kitchen area.Call us to view this property.The current business could also be bought, although with a different negotiation price.Property Reference #: CL341Agent Details:Johan DuvenageAgrisell PTY Ltd9A Kerk StreetPiketberg7320
6mo
1
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Our Accounting Firm in Century City is seeking a highly organized and detail-oriented half-day Administrative Assistant to join our team. As an Administrative Assistant, you will provide administrative support, ensuring the smooth operation of our office with exceptional service to our clients. Responsibilities: - Greet clients, answer phone calls, and respond to emails - Manage and maintain accurate and up-to-date records, files, and databases - Provide administrative support, including preparing and editing documents and reports - Assist with data entry, bookkeeping, and accounting tasks as needed- Coordinate meetings, distribute meeting materials, minutes, and follow-up actions - Maintain confidentiality and handle sensitive information with discretion - Perform other administrative tasks as required Requirements: - 2+ years of experience as an administrative assistant or in a related field - High school Diploma or equivalent required; degree preferred - Proficiency in Microsoft Office 365 and Adobe - Ability to prioritize tasks, manage multiple projects and maintain an organized workspace - Excellent organizational, communication, and problem-solving skills - Ability to work accurately and efficiently to meet deadlines- Strong attention to detail and ability - Ability to work collaboratively as part of a team and also independently in a quiet office environment- Must be willing to work overtime as and when needed Preferred Qualifications: - Experience in an accounting or financial services environment - Knowledge of Sage Pastel, SARS terminology, CIPC and UIF will be an advantage What We Offer: - Competitive salary - Opportunities for professional growth and development - Collaborative and dynamic work environment - Recognition and rewards for outstanding performance If you are a motivated and organized individual with a passion for administration and service, with a a desire to work in an accounting environment, we encourage you to apply for this exciting opportunity! Please email us your CV with a recent photo and contactable references to employmentjobs2024@gmail.com. If you have not heard back from us after 2 weeks of applying, please consider your application as unsuccessful.
3h
25
R 70,218
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This industrial warehouse facility, located in the heart of Paarden Eiland, Cape Town, is a prime location for businesses in need of efficient and versatile industrial space. Here are the key features and details of this facility:Great Exposure and Signage Opportunities: The unit is strategically situated to provide excellent exposure and signage opportunities onto Section & Shropshire Street, making it an ideal choice for businesses looking to enhance their visibility and brand presence.Ample Floor Space: The facility offers a spacious floor area, allowing for the efficient and swift movement of goods. This is essential for businesses involved in logistics, manufacturing, or distribution.Cold Storage Infrastructure: Equipped with cold storage infrastructure and ample racking, this facility is suitable for businesses that require temperature-controlled storage, such as the food or pharmaceutical industries.Double Volume Roof Height: The double volume roof height adds to the versatility of the space, enabling the storage of large or bulky items and accommodating tall machinery or equipment.Roller Shutter Door Access: Convenient roller shutter doors provide easy access for loading and unloading goods, allowing for smooth logistics operations.Yard Space: The facility includes yard space, which is essential for trucks to efficiently load and offload goods. This feature helps streamline the distribution process and is especially valuable for businesses with high volumes of shipments.Open Plan Reception Area and Office Spaces: The office space features an open-plan reception area that provides a welcoming and professional first impression. This space is designed to accommodate various office configurations and layouts, allowing for flexibility in its use.The facility is also equipped with office space that overlooks the floor area, which is useful for administrative tasks, supervision, and management of operations within the warehouse.Individual Office Spaces: In addition to the open-plan area, there are individual office spaces available, offering privacy and a dedicated workspace for employees who require a more secluded environment.Storeroom: A storeroom is available on-site, providing secure storage for office supplies, documents, or equipment. This is particularly useful for businesses that require additional storage space.Kitchenettes: A kitchenette is available in the warehouse as well as in the office, providing employees with a convenient space to prepare and enjoy meals and breaks.Staff Change Room: The inclusion of a staff change room enhances the comfort and convenience for employees working in the warehouse.Male and Female Ablution Facilities: Separate male and female ablution facilities are provided, ensuring that the hygiene and well-being of all staff members are well-maintained.Prime Location: The propertys location in Paarden Eiland is highly sought-after due to its accessibility. It offers easy access to...Property Reference #: CL13001Agent Details:Justin FourieAnnenberg Property GroupOffice 2DMatrix8 BridgewayCentury City 7441BridgewayCentury City7441
5mo
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