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Job descriptionAre you an ambitious and self-driven sales professional looking for an exciting opportunity in the medical industry? Our innovative startup medical company, specializing in self-testing products, is seeking a Sales Representative to play a pivotal role in our growth and success.Position Purpose:As a Medical Sales Rep, your mission is to drive our business objectives, manage and expand our client base, and achieve revenue growth through your personal performance. You'll ensure adherence to best management practices in equipment sales, provide customer-oriented service, and align your actions with our company's strategic vision.Key Responsibilities:- Plan, prepare, and achieve unit sales targets, growth, and profitability in your assigned sales territory.- Accurately collect customer information and ensure timely submission for data capture.- Meet sales growth and market share objectives, engaging potential customers and converting prospects into qualified leads.- Maintain high-quality customer interactions and service, developing partnerships with clients.- Manage deals in line with budget and strategic objectives, ensuring key administrative support functions are executed diligently.- Prepare and present reports as needed.- Uphold the company's vision and values in all customer interactions.- Contribute to departmental growth and implement operational innovations.Desired Experience & Qualifications:- High School Diploma (Grade 12)- 3-5 years of external sales experience- Proven experience in wholesale sales- Competency in all sales functions and willingness to travel- Access to a vehicle and a valid driver's licenseSalary and Benefits:- Base Salary: R6000.00 per month- Petrol Allowance: R1000.00 per month- Commission Structure: 4% on all sales - Probation Period: 3 monthsWhy Join Us?Join a dynamic medical startup with unlimited potential for personal and professional growth. We're looking for motivated self-starters who are passionate about sales and driven to excel.How to Apply:Ready to embark on an exciting career journey with us? Submit your resume and a cover letter detailing your relevant experience and accomplishments to dnxmedical@gmail.comTake the first step toward a rewarding career in the medical industry.Please note that only shortlisted candidates will be contacted for further steps in the selection process.Join us in shaping the future of self-testing products in the medical industry! Your dedication and expertise can make a significant impact in our rapidly growing company.
1mo
Woodstock
Results for external sales representative in Sales Jobs in South Africa
1
In partnership with a Global Specialist Cyclist Insurer solutions company, we are looking for an energetic and motivated Sales Agent to join their team based in Stellenbosch. The purpose of this role is driving sales through telephonically closing sales and upselling insurance packages. A family orientated environment with a group collective of achieving sales targets.
Responsibilities:
• Policy Sales: Following up on quote requests, taking inbound calls, and assisting customers to take out policies or add additional coverage to their existing policies
• Reporting and Administration: Ensuring all internal and external processes are followed, allowing for accurate reporting, and meeting internal and partner requirements Requirements:
• Grade 12 (minimum)
• Must have your own transport
• Must have a Neutral Accent - fluent in English as this is for a International campaign
• Practical experience in sales / upselling (advantageous)
• Be active and enjoy a fast-paced environment where they can think on their feet
• Enjoy speaking over the phone and building relationships with clients
• Be a team player
• Love learning, chasing targets, and problem-solving
• Be able to listen well to match the best products with clients individual needs
• Full training is provided Remuneration Benefits:
• Market Related (depending on experience)
• Shift allowance
• Commission earnings based on monthly sales and conversion rate
• Hybrid working environment 3 days in office and 2 days work from home Working hours:
• Early shift: 12:00am to 08:00am
• Late shift: 02:00am to 10:00am Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202603 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.zaJob Reference #: 202603
17h
1
General Summary:- Achieves maximum sales profitability, growth and account penetration within assigned territory.Core function:- - Promote/Sells/secures orders from existing and prospective customers through a relationship-based approach- Demonstrate products and secures to existing/potential customers and assists them in selecting those best suited to their needsSend your detailed CV at hr.bantouempiremkt@gmail.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMzIwXzE5MTI5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1268777&xid=1320_19129
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2y
1
SALES EXECUTIVE - TECHNICAL SUPPLIES / PRODUCTS (JOHANNESBURG)Our client in the Technical Supplies / Technical Solutions sector requires a Sales Representative in Johannesburg. RequirementsGrade 12 (Matric)A qualification in sales / marketing / technical an added advantage.At least 5 years' experience in a Technical sales i.e Building supplies / technical productsvisit www.mprtc.co.za to applyBy submitting any Personal Information to MPRTC in any form you acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing and storing of such Personal Information by MPRTC and/or MPRTC’s clients and/or verification information suppliers. You voluntarily consent that for the purposes of potentially gaining future employment opportunities, thorough background screening which may include but will not be limited to criminal, fraud, ITC and employment reference checks may be conducted. Should you have not been contacted within 14 days, please consider your application unsuccessful. You have the right to “Opt-Out” of electronic communications from us at any time and you also have the right to request us to delete your personal information by contacting us.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMjY2XzUxMTQ5X180OTc/dXRtX3NvdXJjZT1ndW10cmVlJnV0bV9tZWRpdW09ZmVlZCZrZXl3b3JkPQ==&jid=1193190&xid=1266_51149
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2y
1
Opportunity Available!! Our leading client in the Automotive Sector is looking to employ a SAP BA Lead (Technical Tool Owner) to join their dynamic team in East London.
Job Description:
End-to-End SAP module responsibility, this includes, improve efficiency, reduce waste, identify, and implement solutions, scope requirements, plan & track product budget, meet deadlines and accurately document necessary requirements.
To assure this delivery, it is essential to work closely with the Business Product Owners and IT product team.
All activities are to be done in accordance with local / global strategic planning and standards
Outputs:
Responsible for the planning and coordination of activities required to steer the product to align with its strategic future roadmap.
Clearly communicate and demonstrate the value of the product within the organization.
Evaluation, documentation, scoping and prioritization of new requirements.
Promote continuous improvement through implementation and management of new processes to enhance productivity output.
Participate and provide feedback on any activities where QA practices and risks are to be considered from the writing of user stories, pre-development testing notes and executing QA testing activities in accordance to processes and quality guidelines to identify defects / quality concerns in projects.
Responsible for creating, implementing, and evaluating the product budget.
Effective communication and feedback between IT product team and Business stakeholders.
Provide feedback to management.
Act as escalation point for client issues that require product change resolution.
Participate in team discussions and provide input regarding strategic team decisions.
Actively participate in mitigating impediments which impact successful completion of deliverables.
Collaborate and work with colleagues in different time zones.
Job Requirements:
Minimum of 3 years’ experience in IT
Minimum of 3-5 years’ experience in SAP S/4 HANA, SAP MM, WM, PP or SD module(s),
Ability to debug SAP ABAP will be advantageous,
Knowledge of Supply Chain processes will be beneficial.
Solid experience as an SAP Business Analyst within one or more of the following modules: MM, WM, PP or SD
Knowledge and experience of how to plan projects, define deliverables and to control quality and cost matters.
Demonstrated ability to foster an environment for ideation, prototyping and production.
Demonstrated business acumen to take from design to implementation and preferably experience scaling a concept.
Experience with software development methodologies and practices (Agile, Scrum, etc.)
Experience in Data Analysis and Advanced Proficiency in Microsoft Office suite, including Word, Excel, and Outlook
Willingness to travel nationally and internationally.
Ability to perform the minimum required physical and mental requirements of the function.
Must have an excellent ability to multi-task effectively
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTk2NS9CRw==&jid=1798787&xid=E.L001965/BG
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16h
1
1. Render client services? Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries? Update client personal details and AIMS notes? Provide correct and accurate advice to clients on products and services (TCF)? Inform clients and update changes to their policy (TCF)? Liaise with relevant departments to gather information to resolve clients’ queries? Maintain required business retention rate? Handle all complaints and enquiries ? Escalate complaints to Office Manager and Complaints Handling Officer ? Follow complaints procedure ? Handle all incoming calls and walk-in clients
2. Administrate Claims ? Verify claims documents as per standard procedure ? Assist clients with the completion of claim forms? Submit all claims received to Head office ? Submit any outstanding documentation as per Head Office request ? Keep claims register up to date
3. Advise clients on cancelations ? Advise the client of the process and disadvantages of cancelation ? Retain the policy by proposing different options (loan, partial surrender paid up)? Inform relevant Sales Manager of the intended cancelation for retention? As per clients request follow the standard cancelation procedure
4. Documentation and filing procedures? Keep record systems up to date ? File and keep documentation for a period as required by the legislation
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODM3MDY3NDc0P3NvdXJjZT1ndW10cmVl&jid=1156151&xid=2837067474
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16h
1
An online food platform with a national and international footprint, is looking for a strategic, data analytical Sales Account Representative to join their team for 6 months.
Individual will be responsible for:
Meeting daily targets, getting new partners to use the app, will be responsible for explaining the benefits of using the app.
Key Requirements
At least 3 years' experience in sales and marketing
Great project management skills
Creative and Innovative
Great team player
Ability to work under immense pressure and working in a fast-paced environment.
Valid Matric
Relevant qualification
Great track record
Excellent English communication
Strong data capturing skills.
Skills
Excel / Google sheet
PowerPoint / Google Slides
Word / Google Doc
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjY5OTM3MjgxP3NvdXJjZT1ndW10cmVl&jid=1690138&xid=1669937281
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16h
1
Degree - Business Administration / Marketing
Proven experience in Business Development and Sales in advisory services or consulting industry.
Cold Chain / Temperature Management Solutions industry experience an advantage
Product Management experience
Understand Market research and Sales Strategies
Problem solving and Analytical skills
Familiar with Cloud Software and Agile
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTY5OTA4Njg2P3NvdXJjZT1ndW10cmVl&jid=1724167&xid=1969908686
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17h
1
Established in 1993, our client is a privately owned manufacturing company supplying SANS approved kerbs, concrete paving bricks and slabs as well as retaining wall systems. They also have branches in Gauteng and the Northwest.
They are recruiting for an experienced Outbound Sales Office Assistant to join their growing team based in Gqeberha (formerly known as Port Elizabeth).
Introduction
Internal sales support is like a Formula 1 Race. You have your driver (External Sales Representative) who is on the race track. This driver has the support of his Pit Crew (Internal Sales support). The Pit Crew is constantly in contact with the driver, to make him aware of what is happening on the track, and update him with status. They inform him, when it is time to come into the Pits to change tyres. The Pit Crew make sure they are prepared for the Driver (Tyres, Spares). Once the Driver stops at the Pits, the Pit Crew change the tyres, and make sure the car is in order to continue the race. The focus of the Pit Crew is to act and perform as quick as possible to keep
the Driver in his current position. When the driver is delayed and drops in passion, the whole team feels it, at the same time when the Driver stands on the Podium with his winning trophies, it is not only the Driver who is the Winner but the whole team.
Link
We as the internal Sales support are the support system for the External Sales reps. Our focus is to add value to our customers by understanding our internal Systems and Procedures. We have a real compassion for each other in the teams which result in us being relevant.
Critical success factors:
• Have an interest in the influence you have and what makes this.
• Know the internal workings of the business
• Know the market definition and be able to interact from any point competently and
• constructively
• Know the products and the relevant SANS standards Job Description:
• Have an interest in the influence you have and what makes this
• Describe your goals and put a timeline to them of when you want to achieve them
• Follow them through
• Discuss your learning, difficulties, and possible solutions in your daily reports and in meetings with your manager
• Demonstrate that you can work within our structure so that the structure as a whole works to influence the market in a constructive and value adding way = Team player
• Know your Senior reps Sales, Orderbook, pipeline, top 10 customers by heart
• Take ownership of your role in the company
• Do what you Promise
• Know the internal workings of the business as a whole
• Be able to work at front desk (incl. the use of Pastel
• Know the role of your colleagues and help them to achieve their goals
• Understand the function of each department and their needs
• Know the market definition and be able to interact from any point competently and constructively
• Know the Sale Strategy, Sales organogram, processes procedures intimately
• Be able to describe our mark...Job Reference #: 202324
17h
1
Our client, a leading South African financial group founded in 1985, encompasses insurers and a comparison platform. Rooted in providing peace of mind, they safeguard possessions, loved ones, and life plans. Pioneering innovation and service, their diverse team drives excellence, and they are looking for a Financial Advisor to join their team.
Job Purpose:
The Financial Advisor will be responsible for conducting financial needs analysis for both Life and Investment planning needs, utilize extensive expertise to provide financial advice to customers, grow client base and prospecting of new clients.
Responsibilities:
Sales Opportunities Creation
• Develop a personal network within the sales territory and represent the organization at relevant industry events, sourcing of referrals, and recommendations from existing customers and other contacts to identify sales opportunities, promote the organization, and enhance its reputation. Identify Personal Lines and Business Insurance opportunities Customer Needs Clarification
• Consult with a range of customer representatives at different levels to identify the outcomes they require, introducing relevant internal specialists and utilizing their expertise to gather and analyses complex customer data, clarify mid- to long-term customer needs, and develop and agree to a specification of customer requirements. Conduct financial needs analysis, client portfolio analysis and provide financial advice Sell Customer Propositions
• Identify the products or services that best meet the customer's stated needs, use personal expertise to propose quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale Customer Onboarding
• Walk customers through the advanced/custom features of the product/service, connecting those features directly with customer pain points Performance Management
• Respond to personal objectives, take appropriate actions to ensure achievement of agreed objectives and use performance management systems to improve personal performance Customer Relationships Development
• Develop and implement a customer contact plan to communicate product launches and engage the potential customers in relevant sales campaigns to build new relationships
• Act as first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response Client Customer Management (External)
• Manage key client and customer relationships to maintain customer satisfaction, retention of clients and loyalty Client Document Management
• Create and ensure compliance with a companywide document management system Operational Compliance
• Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to t...Job Reference #: 202627
17h
1
Brief CSSR Job description
Work for a prestigious airline brand on various work streamsAssistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languagesWork on airline reservations systems & handle voice calls, written correspondence and other multimedia channels dailyFully paid product and systems training providedDaily interactions with international passengers with queries and complimentsRequired to meet specific key performance indicators and meet expected client service levelsDemanding and time-sensitive call centre environment
Requirements
Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level)Located in South AfricaPermanent residence permit / South African ID holders preferredVISA candidates will be considered for foreigners residing in South AfricaExcellent Computer literacy & technical skillsNo criminal recordFlexibility to work shiftsPrevious customer service experience preferred
Employment terms and conditions
Work from Home
Client will provide laptopCandidate must have fibre / stable ADSL internet connectivity and cover internet costs
Full-time, permanent contract: 40 hours per week; 8 hour per day (Part-time employment may be considered – minimum of 20 hours per week)Working hours: Monday – Friday 08h00 – 19h00 including weekends (09h00 – 17h00). EU daylight savings will apply. Rotational weekends and shifts. *Shifts may be subject to change depending on client requirements.Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams / Zoom.Probation period: 4 months
To apply, please provide the following:
Updated CVCopy of ID/PR/VISA that permits you to workLanguage assessments will be carried out during screening by the recruiterProof of internet (for work from home applicants)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDgzNjA2NzEwP3NvdXJjZT1ndW10cmVl&jid=1183432&xid=3083606710
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17h
1
Job Description
Work for a prestigious airline brand: Brussels Airlines Group / Lufthansa Airline GroupAssisting passengers / travel agents with flight bookings and queries relating to their travel in Dutch/Flemish & English on inbound voice calls & written correspondenceWork on renowned airline reservations systemsFull paid product and systems training providedDaily interaction with international passengersExperience our multi-cultural work environment with colleagues from all over the world
Working hours
Full time contract (40 Hours per week) at 5 – 8 hours’ shift per dayFlexible rotational shifts including weekends with 2 rest days per weekOperational hours: 08h00 – 20h00 (Mon-Fri), 08h00 – 18h30 (rotational Saturdays), no Sunday work
Remuneration
Paid annual leave starting at 18 days; get an additional day with each completed year of service up to 25 daysHealth Insurance Plan – network GP visits, dentistry, optometry, medications etc. (Paid by the Company)Employee Assistance ProgramsProvident Fund (SA citizens / PR holders) Work from home or from office:
Own home Fibre line & UPS solution required for work from home/remotely
To apply, please provide the following:
Updated CVCopy of ID/PR/VISA that permits you to workCompleted language assessments will be carried out during screening by the recruiterProof of internet (for work from home applicants)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzExOTQzNjQ1P3NvdXJjZT1ndW10cmVl&jid=1183431&xid=2711943645
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17h
1
Degree - Business Administration / Marketing
Proven experience in Business Development and Sales in advisory services or consulting industry.
Cold Chain / Temperature Management Solutions industry experience would be an advantage
Product Management experience. Understand Market research and Business Development Product and Sales Strategies, Problem solving, Analytical and Presentation skills
Familiar with Digital Technology, Cloud Software and Agile
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjAzOTA3NjM4P3NvdXJjZT1ndW10cmVl&jid=1692234&xid=1203907638
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17h
1
Key Responsibility Areas:• Achieve or exceed allocated sales targets in relevant industry• Building relationships with allocated industry / channel and maintaining and increasing sales from them• Targeting new customers / business opportunities and grow portfolio• Visiting customers as per call cycle to maintain relationship or resolve problems• Daily and weekly cold calling, telephone and internet marketing• Keep a logbook of all calls and internet follow ups• Deliver an efficient and effective service, to both internal and external clients at all times• Timeous and effective response to emails.• Effect orders in accordance with prescribed system processes and internal documentation requirements• Complete sales reports timeously in defined template & data requirements• Stay abreast of competing markets and provide reports on market movement, prospective sales opportunities. and penetration and Network to improve the presence and reputation in allocated area• Accurate and timeous record keeping and claiming of commissions• Share knowledge with colleagues on effective practices, competitive intelligence, business opportunities and needs
Educational Requirements & experience needed:• Matric certificate• Minimum 5 years’ experience in the sales and marketing environment• Minimum 2 years sales rep experience / on the road sales, industry experience is preferable• Have excellent communication skills and be able to communicate to both internal and external customers• Must be willing to work extended hours• Competent in using MS Office• Own vehicle and cell phone are essential
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDcwNDA4MTQ4P3NvdXJjZT1ndW10cmVl&jid=908510&xid=4070408148
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17h
1
Prospect, reach out and move the right contacts through the marketing funnel in order to hand over the agreed-upon amount of “sales-ready” leads to our clients.
Minimum requirements:
1-2 years of sales experience and knowledge of, or an interest in sales and marketingSocial media savvy, with a strong interest in the tech space and preparedness to learn many tech-related toolsExcellent communication skills with a strong command of the English language (written and verbal)A tertiary qualification (beneficial)
Duties:
Working in the B2B space online using tech tools to facilitate the service offering to clientsConducting extensive and focused outreach into specific targeted markets via LinkedIn, email and voice communications taking on the persona of the clientEstablishing interest in client and their business offering through outreach communications and relationship building.Provide SALES READY LEADS to clients which translate into QUALITY READY LEADS which transition into income generation for clientsEngaging proactively with clients in feedback reviewsWorking closely with the Customer Services Manager who manages the client relationship together with the directing and monitoring of all targeted market experiments
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzU5ODQ0NTM3P3NvdXJjZT1ndW10cmVl&jid=1319499&xid=3359844537
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17h
1
Our client provides a one stop shop including best of breed printing technology, consumables, media, expertise, knowledge and after sales service all backed by 25+ years’ experience in the Printing equipment and supplies industry, with offices in Johannesburg, Durban and Cape Town.
Requirements:
3+ years proven sales experience and track recordQualification in Business /Sales Management or related an advantage.Experience in the printing technology industry is an advantage.Highly computer literateInitiative-taker & highly motivatedProcess driven.Prominent level of customer service orientationEffective verbal and written communication skillsNegotiation skillsExcellent listening and presentation skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzkwMTczNDg0P3NvdXJjZT1ndW10cmVl&jid=1651569&xid=2790173484
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17h
1
Our client is a company who aims to bridge the gap between digital expectations and real outcomes for South African companies with Digital Intelligence. They seek to employ an IT Service Delivery Manager for Technology Operations who will be reporting to the Senior Vice President of Technology Services.
Basic Function
This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams.
Essential Functions
Client Portfolio Management: End of End owner of key accounts from IT Service delivery perspective.IT Service Management and Delivery: Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Participate in ongoing Service Delivery Reviews (MBR / QBR) and also on new business growth calls with client / internal stakeholders.Business Value Creation: Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes: Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.Liaison with the Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams.
Major Incidents Database: Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future.
Primary Internal Interactions
Business LeadersAll Technology Sub-Functions.Internal / External Audit Teams.
Primary External Interactions
Client Teams – especially Client Technology Teams.External Vendors – Primarily for Service Desk Management
Work Experience Requirements
Minimum 8 – 12 years in managing IT service delivery of large client relationship (800+ Seats)Willingness to work in a 24 x 7 environment
contact person
James Knoll
james@abcworldwide.com
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODEwODQwNjA4P3NvdXJjZT1ndW10cmVl&jid=1326995&xid=1810840608
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17h
1
Basic Function
End-to-end ownership for managing technology operations in a hybrid operating environment, address support challenges and be the escalation point for issues in network, system and voice environment.Partner with business and clients for all new RFP/RFI and enable effective and timely onboarding of new clients.Effective partnership with global teams and drive efficiency and adoption of enterprise capabilities.Responsible for identifying areas of improvement and implement service improvement initiatives.Efficient service delivery of multiple client relationships in line with the agreed Master Service Agreement (MSA) and service levels (SLA/s), as per contractManage Customer Relationship and act as a first Point of Contact for any Process / Functional Escalations.
Essential Functions
Supplier Management – Manage business relationships with external partners and participate in regular supplier reviews.Effectively manage all Internal, external, client and statutory audits.Client Portfolio Management – End of End documentation / reporting ready & up-to-date for any business requirement.Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation.Participation in Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders.Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes. – Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements.
Education Requirements
Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM.
Work Experience Requirements
Minimum 16 – 18 years in managing technology operations for a large organization in outsourcing environment.Willingness to work in a 24 x 7 environment.
Availability
To start ASAP
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTgwMzc0MjI5P3NvdXJjZT1ndW10cmVl&jid=1173189&xid=2180374229
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17h
1
We are seeking an F&I Sales Executive for our client in the Automotive Industry based in Isando Johannesburg.
Job Description:
Compliance oriented
Do contracts on Xperteck
Securing files digital and hard copies
Yearly training to stay compliant with regulations (18 cpd points per year)
General reports for month end
Do sanction screening off deals before invoicing
General admin duties
Natis documents gets to relevant banks
Signing of clients contracts either on site or off site
Follow up constantly with sales on the progress of deals as clients phones F&I to follow up on their deliveries and progress of trucks
Relationship building with Sales Executives
Support to Sales Executives
Complete process of finance from start to end with banks
Send POP to accounts and sales executives once payments on deals have been made
Daily banking allocations
Requesting settlements for clients and send them settlements once received
Attend any other meetings required to attend
Requesting deposits from clients when deals are approved on behalf of Sales
Prepare letter of undertakings to banks to get payments of trucks from banks
General customer queries / assistance / requests
Type and do approval letters to clients either bank or in-house finance
Contracts for in-house clients
Requesting contracts from banks and check them and make sure they are correct
Upload files on shared drive
Request DIC invoices from invoice clerks
Send and receive Application documents to clients go through them and request outstanding info from clients
Constant follow up on banks for feedback
Credit reports motivation
Assisting F&I Manager with all other duties that may arise
Requirements:
NQF Level 4 Financial Qualification -Full F&I Qualification
NCR Accreditation
RE5 Representative Accreditation
Minimum 5 years experience in similar role
Read and Write in English and Afrikaans
Code 8 license
Personal Attributes:
Team player
Confident and proactive approach anticipates issues and requirements
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTg3Ni9BSw==&jid=1781830&xid=E.L001876/AK
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17h
1
We are seeking an ERP System Software & Hardware Engineer for our client in the Automotive Industry in Johannesburg.
Job Description:
Assist with ongoing maintenance of existing software products and to participate in the development of new and enhanced ERP system products and solutions
Work closely with various team members to use and enhance support tools, learn effective troubleshooting techniques, and increase product knowledge
Communication and problem-solving skills to deliver support services for business applications
SAP
The successful candidate for the role will be responsible for the following systems/apps (but not limited):
Evolve
Xperteck
Providing application support to users Answer, Identify issues, and Provide suggestions and long-term solutions
To provide proactive support to internal staff, and external customers:
Analyse recurring incidents on the service desk and solve through interaction with key stakeholders
Investigate and analyse system issues to determine the cause of issues and appropriate corrective action
Provide system knowledge and consultancy for divisional and cross-divisional projects ensuring that business process requirements are met, and best practice is achieved
Pre and post-information systems implementation, and support with process owners
Contribute to the Help Desk knowledge base, Add quality articles relating to Problem Resolution about new, and existing projects, types, and Sub Types
Review and recommend continuous improvement of the systems and support processes
Document technical information and processes for existing and newly developed functionality to provide suitable and up-to-date system support
Maintain data quality and integrity within the system
Ensure all critical services/systems are monitored
Provide clear, professional, informative, and appropriate communication to colleagues, customers, and suppliers
Carry out system maintenance tasks and processes to agreed schedules
Supplier management: Manage relationships with approved suppliers
1st/2nd level support
Log calls
Assign priority to calls low, medium, urgent, high, critical
Update the system in real-time
Problem analysis – identify recurring problems and report in weekly meetings Alert Management
Use and update the knowledge base of the system
REQUIREMENTS
Diploma / Certificate in Information Technology: System support or similar
Solid experience in supporting and maintaining production computer systems in a customer-facing support environment of at least 5 years
Experience in database systems, reporting, and query tools
Excellent written and verbal communication skills at all levels of the business with technical and non-technical staff
Effective time management skills and ability to prioritize work a
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTg1Mi9BSw==&jid=1781656&xid=E.L001852/AK
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17h
1
Opportunity Available!! Our leading client in the Automotive Sector is looking to employ a Robotic Specialist to join their dynamic team in East London.
Job Description:
Repair and maintain robots to ensure customer and company quality standards are met.
Do fault finding and preventative maintenance as per maintenance schedule according to job cards and relevant work instruction.
Compile feedback on time sheets to ensure accurate repair data.
Ensure that company procedures, works instruction and quality systems are always adhered to.
Participate actively in the departmental problem solving as per company requirements.
Ensure that work practices comply with the company SHEQ procedures and works instructions
Technical Knowledge:
Technical Techniques
Fault finding and Robots repair and maintenance
Manufacturing processes
Basic understanding of quality systems
Fault finding and maintenance of presses
Skills Required:
Problem solving skills
Communication skills
Interpersonal skills
Job Requirements:
5 years’ experience in Automation and Instrumentation
Extensive working knowledge of PLC programming, Siemens ABB; KUKA KRC 4; TIA Portal, Integra wave 4; PLC programming, Siemens S5 & S7, Festo, S7, Festo and ABB Stamp master T3/S4 Diploma Instrumentation/Electronic/Electrical/Mechatronics
2-3 years as a technician in the electrical field, especially in automation (pneumatics, hydraulics, maintenance/robotics/projects)
SECTOR: Automotive
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTkwNS9CRw==&jid=1790173&xid=E.L001905/BG
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17h
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